Re: Laptop being weird - system service fault?

From: Beth Melton (bmelton_at_NoSpam4Memvps.org)
Date: 12/17/04


Date: Fri, 17 Dec 2004 09:03:15 -0600

This is a Windows question rather than an Office question. You might
try posting to a Windows newsgroup since that's where the Windows
experts tend to hang out.

-- 
Please post all follow-up questions to the newsgroup. Requests for 
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"Jessica Chivers" <Jessica Chivers@discussions.microsoft.com> wrote in 
message news:AED01C69-9300-45E5-A9C4-7B8527950056@microsoft.com...
> Hi I hope someone can help me , I have never used this system 
> before!
> Basically something's happened to my laptop (I use Office XP) and I 
> don't
> know what. I right clicked on my volume control in my system tray 
> (To unmute
> the sound) and it wouln't open the volume properties. It came up 
> with a
> message about a system service not being available.  A moment later 
> the
> volume icon disappeared altogether from my system tray.
>
> I went into the help files ("Help & Support") and a similar message 
> came up
> - "Windows cannot open Help & Support because a system service is 
> not
> running. To fix this problem, start the service named 'Help and 
> Support'."
>
> I have scanned my laptop for viruses using "e-scan" and it found 
> nothing.
> I've also rebooted and it's not made any difference. Something else 
> that
> happens on occasion is that one minute my ipaq is synching fine with 
> my
> laptop and the next it thinks it's nolonger connected (even when 
> it's not
> been touched or anything).
>
> Please can some clever wizard of a person give me a hand. I'm not a 
> dumb
> blond, just not overly aware of what to do in such technical 
> difficulties.
>
> Thanks so much, Jessica 


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