Re: word documents shows 0KB , blank when opened

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: RWN (NotLikely_at_mts.net)
Date: 10/24/04 

Date: Sun, 24 Oct 2004 12:58:47 -0500

Abdullah;
Even though you say Norton did not detect anything, it sounds a lot like
the "Explorezip" trojan.
I'm not an expert but you may want to start here and see if it applies
to you;

http://www.kentcc.com/techpages/virus/wormvirus.htm

As to Macro viruses, ensure that the security levels in you office
products are set sufficiently high enough to warn of macro's.
(wd/Xl 2k) - "Tools->Macro->Security" and choose a level on the
resultant "Security Level" panel.
The route/format to/of this may be different on diff versions but it
will be there.
HTH. 

-- 
Regards;
Rob
------------------------------------------------------------------------
"Abdullah" <asofan@gmail.com> wrote in message
news:6afff5e7.0410232232.53482d8f@posting.google.com...
> other users in our network are having the same problem I am having.
> thier word and excel documents have shrunk to 0KB as well.
>
> I already have a feeling that it is a virus, however, Norton is unable
> to detect it. If it is a VBA Macro virus, how would I be able to
> detect it and recover my files?
>
>
>
> "RWN" <NotLikely@mts.net> wrote in message
news:<e6MOlBWuEHA.4040@tk2msftngp13.phx.gbl>...
> > You say the docs/xls' are on your HD, then you say the problem is
> > widespread on your "network".
> > Does this mean both HD *and* network files are being clobbered?
> >
> > I'm not an expert but it certainly sounds like a malicious virus.
> > Perhaps a VBA macro - which Norton (I believe) won't pick up .
> >
> > -- 
> > Regards;
> > Rob
>
> ----------------------------------------------------------------------
--
> > "Abdullah" <asofan@gmail.com> wrote in message
> > news:6afff5e7.0410230050.12d6776c@posting.google.com...
> > > Hi,
> > >
> > > I have very important word and excel documents on my computer that
I
> > > update often. suddenly last week, whenever I click on any of those
> > > documents I get a blank page or spreadsheet. Also, when I use
windows
> > > explorer to check the file size of any of these documents, it
shows a
> > > size of 0KB.
> > >
> > > The file name is still there but the document is completely
empty.When
> > > I ran Norton antivirus (updated to date) it does not detect a
virus on
> > > these files nor anywhere on my computer.
> > >
> > > all my documents are saved on my hard drive, and the problem is
> > > widespread on our network.
> > >
> > > My OS is windows XP SP2, office xp, and I am using norton 2004
fully
> > > updated. Others experincing this problem are using windows 98 SE
with
> > > office 2000.
> > >
> > > I looked everywhere on google and I found many people who have the
> > > same problem, but none of posting had a solution to the problem.

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