Re: Office 2000 suite fails when IP setup changed
From: Tom PMP (TomPMP_at_discussions.microsoft.com)
Date: 10/16/04
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Date: Fri, 15 Oct 2004 22:19:05 -0700
Bob -
All my templates are local. But my default printer is on the network.
Great call. I'll try changing the default setting to a local printer next
time I go into the field and see if that fixes it. Thanks so much!
BTW, I performed the repair operation with the Office CD-ROM in the drive.
It seemed to complete with no errors. If the only problem was a missing
network printer, it may not have actually done anything.
Tom Cox
"Bob Buckland ?:-)" wrote:
> Hi Tom,
>
> Is the repair completing but with no change or are
> you not able to complete the repair without the original
> installation source?
>
> Is Word setup to use a networked printer driver?
> If so, install a local printer driver and set the
> default to that one in Word and see if that helps.
>
> You may also run into a similar situation if
> you're storing templates, etc on a server drive
> that is not available when you're disconnected.
>
> =====
> <<"Tom PMP" <Tom PMP@discussions.microsoft.com> wrote in message news:DD0E5484-50F8-4EAE-A617-C82F7212D1E4@microsoft.com...
> This is a very repeatable proble,, but I can't find any info related to in
> the knowledge base.
>
> I run Office 2000 SP2 on my laptop, which runs under Windows 2000 SP4. When
> at home, I use a fixed IP address for my small home office network. Office
> works fine.
>
> When I go to the field, I change the IP configuration to DHCP for use in
> hotels, client sites, etc. After I change the IP setup, the Office products
> (WORD, Excel, even Wordpad) and several other non-Office applications,
> including my browser, crash shortly after startup because they have attempted
> to access location 0x00000000 in memory.
>
> Running the Office repair procedure has no effect. Until I get home and
> re-install my fixed IP address. Then the repair works, and Office runs fine.
>
> I have tried using a fixed IP address in the field, different from the one
> at home. Office repair still fails.
>
> Has anyone else run into this problem, and even better, do they have a fix?
>
> It almost appears to be a software piracy protection scheme gone wrong.
>
> Tom Cox
>
> PS I have tried installing Office SP3, but although SP2 is installed, the
> SP3 install says it can't find the correct version of Office to update. >>
> --
> Let us know if this helped you,
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> *Courtesy is not expensive and can pay big dividends*
>
> Office 2003 Editions explained
> http://www.microsoft.com/uk/office/editions.mspx
>
>
>
>
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