Re: Office 2003 Professional after installing Win XP SP2 - problem

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Smokie (Smokie_at_discussions.microsoft.com)
Date: 10/03/04 

Date: Sun, 3 Oct 2004 07:43:05 -0700

I have found the cause of the problem on both machines here.

On SP1 (and before) many deemed the serivce DCOM (DCOM Server Process
Launcher) to be a security risk if left at its default state of constantly
running. On my machines this service was disabled.

In SP2 Microsoft have apparantly fixed any issues with DCOM and it seems
some programs now use it (including Office 2003 PRO -- maybe they're using it
now "for the sake of it" as it WAS NOT used before!). Some third-party
applications use it also, including Norton Antivirus 2004 and their
LiveUpdate application.

As this was my fault (took a while to realise it was DCOM) I take back what
I said about Microsoft "not" testing their software. ;)

All-in-all SP2 is a decent service pack. After enabling DCOM I have not had
any problems with it. The SC (Security Center) is a joke and had
vulnerabilities (regarles off what Microsoft stubornly insist) and Automatic
Updates is a pain to "kill" (constantly runs on your system even if you
switch it OFF) but got there in the end. I prefer to update software manually.

Anyway, thanks to those who replied -- take care.

"User" wrote:

>
>
>
> I had the same problem, reinstall SP2, that will take care of it.
>
>
> On Sat, 11 Sep 2004 06:51:02 -0700, Smokie
> <Smokie@discussions.microsoft.com> wrote:
>
> >Hi
> >
> >After installing XP's SP2, Office 2003 Pro comes up with a few problems.
> >First, Word pops up with a "!" message, of the following:
> >
> >"This document could not be registered. It will not be possible to create
> >links from this document to other documents."
> >
> >This pops up immediately after openning Word. Even a blank document or a
> >previously saved document.
> >
> >Secondly, Office Assistant no longer works. We get the following "!" message:
> >
> >"The Office Assistant could not be started. The assistant might not have
> >been disabled properly, there might be problems with your office setup, or
> >your computer might be low on memory".
> >
> >We have two Windows XP Home machines, and the problem started on both ONLY
> >after updating to Windows' Service Pack 2. One machine has been reverted back
> >to SP1 and once again, everything with Office is fine. The other, remaining
> >with SP2 is not. The SAME problems were encountered on BOTH machines after
> >SP2, although on the second machine the Office Assistant message was stating
> >that something needed to be installed, but I forget what that was now as I've
> >reverted it back to SP1.
> >
> >Has anyone else had this problem with Office 2003 after updating to XP's
> >SP2? If so is there a fix? Why does this happen with Office, don't they test
> >for things like this!?
>
>

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