Re: Garbage

From: joust in jest (jest_at_yahoo.com)
Date: 09/08/04 

Date: Wed, 8 Sep 2004 07:25:51 -0700

It seems that you have to choose between two options:
    (1.) Spend the resources necessary (time, money) to learn how to use
the software that your clients are using
    (2.) Dump those clients who use MS Office and only service clients
who use the same software that you use.

steve

"dave" <anonymous@discussions.microsoft.com> wrote in message
news:090801c494e4$3e2dcda0$a401280a@phx.gbl...
> I am a small business owner/operator who purchased
> Micosoft Office about a year ago for the first time. The
> only reason is to try to be more compatible to my
> clients. In the time I have had Office, I have attempted
> to convert a spread*** and a database application to
> Office and have run into more problems than if I had not
> purchased Office in the first place.
>
> Functions that are part of the software do not produce the
> same results as comparable functions in my current
> software. So I am constantly trying to create "work
> arounds" to make up for that. In many cases, capabilities
> of my current software simply do not exist in Office.
> Again, more work arounds.
>
> Unfortunately, it appears that the standard answer to this
> type of problem is "Write a VB script". For people like
> me, that is no help--I do not know VB and do not have the
> time to learn it. Why should I have to write a script to
> do something my current software will do via a menu
> option? My business does not have the funds to pay
> professional programmers to do conversions for
> applications that are already working.
>
> I have looked as some of the messages in the various
> Office Newgroups to see if some help is there. There seem
> to be similar questions to mine, but I am seeing that no
> responses are given in a lot of the cases after about a
> week of checking. I cannot wait a week or more for an
> answer to a problem. It is obvious that the "experts"
> cannot produce an answer to some of these problems, so how
> are the novices supposed to cope?
>
> It is bad enough that I had to pay over twice as much for
> Office as I did for my current software. I end up with
> less functionality which decreases my productivity. Now I
> need to pay to have functionality added? Functionality
> that should be part of the sofware in the first place. I
> cannot wait on the "experts" for help. All of this is a
> cost to my business and my clients. It is more cost-
> effective for my clients to buy compatible software than
> it is for me to spend money on converting to Office.
>
> I wish I had never attempted to use Office and to try to
> convert these applications. I have stopped any work on
> these conversions and will not deal with this garbage
> called Office. Microsoft must have paid off the people
> making software-purchase decisions. It is obvious to me
> that the end-users of the software must have had no idea
> what they were being forced into using. If they were, I
> cannot see Office being used anywhere.