Re: McAfee Antivirus Wont uninstall

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Chris Schatte (caschatte_at_msn.com)
Date: 07/25/04


Date: Sat, 24 Jul 2004 17:50:01 -0700

Were you having problems and then performed a system restore? Did you upgrade from this point? Did you format the drive to NTFS?

Chris Schatte

-- 
use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities
"Jocelyn Fiorello [MVP - Outlook]" wrote:
> Does Outlook still run after the error message pops up?  If so, go to Tools
> | Options | Other, click Advanced Options, then click on the two Add-Ins
> buttons at the bottom -- see if you can remove the add-in there.
> 
> -- 
> Jocelyn Fiorello
> MVP - Outlook
> 
> *** Messages sent to my e-mail address will NOT be answered -- please
> reply only to the newsgroup to preserve the message thread. ***
> 
> 
> In news:6A3E98E0-F2CC-4B50-BBBA-F97745040ADD@microsoft.com,
> Sheldon Jay wrote:
> 
> > Update:
> > I found the removal instructions on the McAfee web site. Deleted all
> > the regestry Keys.
> > All Traces of Mcafee have been removed.
> >
> > However ( The add-in "C:\Program Files\McAfee
> > VirusScan\scanemald.dll" could not be installed or loaded. This
> > problem may be resolved by using Detect and Repair on the Help Menu.)
> > Still occures.
> >
> > This MUST be a microsoft issue when Outlook is started it is looking
> > for McAfee AntiVirus.
> > Where in the Office Profile can I delete or replace this?
> >       Loading Norton does not clear this flag.
> >       Loading McAfee does not clear this flag.
> >
> > Thanks Chris for the information,  I was trying not to do a complete
> > system load. This was the first of the systems I need to upgrade.  I
> > am hopeing to rid the machine of this little quirk.
> >
> > "Chris Schatte" wrote:
> >
> >> Hi Sheldon Jay,
> >> No, you cannot force a software product to run on a version of
> >> Windows it was not designed for.
> >> A suggestion to solve your problem;
> >> Backup your pertinent  system files you want to reinstall first.
> >> Reinstall your OS, insert your Windows XP disk / go thru the steps /
> >> if it asks you for a qualifying product (since yours is an upgrade
> >> version) remove the XP disk / insert the ME disk / let the installer
> >> find ME / reinsert the XP disk / format your drive to ntfs. This
> >> will get your a fresh OS install with only XP based files. Do not
> >> apply updates or service packs to the OS yet.
> >> Install your software, Office etc...
> >> Install the new version of McAfee, not the trial version, but new XP
> >> based version.
> >> Update the OS
> >> Update Office 2003
> >> Update McAfee
> >> Since there are many problems with your system, this may be an
> >> easier way to get back up and running smoothly.
> >>
> >> Chris Schatte
> >> --
> >> use the Office Online web based newsreader here:
> >> http://www.microsoft.com/office/community/en-us/default.mspx
> >> In Office System 2003 applications:
> >> Help/Assistance Pane/open Communities
> >>
> >>
> >> "Sheldon Jay" wrote:
> >>
> >>> I just upgraded from ME to XP Pro, SInce I wanted a clean install I
> >>> started fresh.  I reloaded ME and then upgraded to XP Pro.  Here is
> >>> the problem, The sysstem restore to my Vaio had McAfee Anti-virus
> >>> installed.
> >>> When ever I start Outlook 2003 from Office 2003 I get this Message
> >>> ( The add-in "C:\Program Files\McAfee VirusScan\scanemald.dll"
> >>> could not be installed or loaded. This problem may be resolved by
> >>> using Detect and Repair on the Help Menu.)
> >>> 1. Tried uninstalling Mcafee, (Will not remove from Program List)
> >>> 2. Ran Detect and repair from Help Menu.  Did not resolve problem.
> >>> 3. Ran Office repair from CD.  (No change).
> >>> 4. Erased all files related to this program.  (No Luck)
> >>> 5. Since it was an un compatable XP program I downloaded a trial
> >>> version of McAfee Antivirus and installed it.    I was hoping this
> >>> install would overwrite all the previous versions files. (This too
> >>> caused problems program would not install correctly.)
> >>> 6. Uninstalled McAfee V.8
> >>> 7. Tried Reinstalling V5.1 (XP recognizes it as incompatible will
> >>> not allow to load)
> >>>
> >>> Is there a way to manually force an older version of McAfee off XP
> >>> Pro?
> 
> 
> 

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