Re: McAfee Antivirus Wont uninstall

From: Jocelyn Fiorello [MVP - Outlook] (jfiorelloNOSPAM_at_mvps.org)
Date: 07/24/04


Date: Sat, 24 Jul 2004 10:16:04 -0400

Does Outlook still run after the error message pops up? If so, go to Tools
| Options | Other, click Advanced Options, then click on the two Add-Ins
buttons at the bottom -- see if you can remove the add-in there.

-- 
Jocelyn Fiorello
MVP - Outlook
*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***
In news:6A3E98E0-F2CC-4B50-BBBA-F97745040ADD@microsoft.com,
Sheldon Jay wrote:
> Update:
> I found the removal instructions on the McAfee web site. Deleted all
> the regestry Keys.
> All Traces of Mcafee have been removed.
>
> However ( The add-in "C:\Program Files\McAfee
> VirusScan\scanemald.dll" could not be installed or loaded. This
> problem may be resolved by using Detect and Repair on the Help Menu.)
> Still occures.
>
> This MUST be a microsoft issue when Outlook is started it is looking
> for McAfee AntiVirus.
> Where in the Office Profile can I delete or replace this?
>       Loading Norton does not clear this flag.
>       Loading McAfee does not clear this flag.
>
> Thanks Chris for the information,  I was trying not to do a complete
> system load. This was the first of the systems I need to upgrade.  I
> am hopeing to rid the machine of this little quirk.
>
> "Chris Schatte" wrote:
>
>> Hi Sheldon Jay,
>> No, you cannot force a software product to run on a version of
>> Windows it was not designed for.
>> A suggestion to solve your problem;
>> Backup your pertinent  system files you want to reinstall first.
>> Reinstall your OS, insert your Windows XP disk / go thru the steps /
>> if it asks you for a qualifying product (since yours is an upgrade
>> version) remove the XP disk / insert the ME disk / let the installer
>> find ME / reinsert the XP disk / format your drive to ntfs. This
>> will get your a fresh OS install with only XP based files. Do not
>> apply updates or service packs to the OS yet.
>> Install your software, Office etc...
>> Install the new version of McAfee, not the trial version, but new XP
>> based version.
>> Update the OS
>> Update Office 2003
>> Update McAfee
>> Since there are many problems with your system, this may be an
>> easier way to get back up and running smoothly.
>>
>> Chris Schatte
>> --
>> use the Office Online web based newsreader here:
>> http://www.microsoft.com/office/community/en-us/default.mspx
>> In Office System 2003 applications:
>> Help/Assistance Pane/open Communities
>>
>>
>> "Sheldon Jay" wrote:
>>
>>> I just upgraded from ME to XP Pro, SInce I wanted a clean install I
>>> started fresh.  I reloaded ME and then upgraded to XP Pro.  Here is
>>> the problem, The sysstem restore to my Vaio had McAfee Anti-virus
>>> installed.
>>> When ever I start Outlook 2003 from Office 2003 I get this Message
>>> ( The add-in "C:\Program Files\McAfee VirusScan\scanemald.dll"
>>> could not be installed or loaded. This problem may be resolved by
>>> using Detect and Repair on the Help Menu.)
>>> 1. Tried uninstalling Mcafee, (Will not remove from Program List)
>>> 2. Ran Detect and repair from Help Menu.  Did not resolve problem.
>>> 3. Ran Office repair from CD.  (No change).
>>> 4. Erased all files related to this program.  (No Luck)
>>> 5. Since it was an un compatable XP program I downloaded a trial
>>> version of McAfee Antivirus and installed it.    I was hoping this
>>> install would overwrite all the previous versions files. (This too
>>> caused problems program would not install correctly.)
>>> 6. Uninstalled McAfee V.8
>>> 7. Tried Reinstalling V5.1 (XP recognizes it as incompatible will
>>> not allow to load)
>>>
>>> Is there a way to manually force an older version of McAfee off XP
>>> Pro?

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