Re: Hotfix 835704

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Milly Staples [MVP - Outlook] (MillyS_at_donteventhinkaboutmailingmemvps.org)
Date: 06/06/04 

Date: Sun, 6 Jun 2004 13:10:24 -0700

The KB article says that the hotfix is required to fix your problem. They
take your credit card number but they do not charge you if you only ask for
the hotfix. If you start asking questions about other problems, then your
credit card will be charged as you are asking for assistance with something
other than the hotfix.

I am amazed that people do not want to spend $35 for Product Support
Services yet they will call a local computer guru who charges ~$50 an hour.
Microsoft support is for the *incident*, no matter how long it takes to fix
the issue. You are getting a bargain here, folks.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Sarah asked:

| I have a problem with trying to load a powerpoint
| presentation from a web page. I am using Office 2003.
| When I did a search on support.microsoft.com it referred
| me to a hotfix 835704, but I can't find it to download
| it. I don't want to give my credit card number to be able
| to call them. How can I find this hotfix without using a
| credit card.
|
| Thank you for your help

Relevant Pages

  • Re: Hot Fix 886491
    ... Yeah, I understand that, but I'm not interested in providing my credit card ... If the hotfix is relevent there will be no charge ... on the system is not the hot fix version so I need the hot fix to correct ... Short of spending $99.00 for support, can I download the hotfix ...
    (microsoft.public.win2000.hardware)
  • Re: Hotfix 835704
    ... I don't pay the local computer guru $50 either, I fix it ... >The KB article says that the hotfix is required to fix ... >take your credit card number but they do not charge you ...
    (microsoft.public.office.misc)
  • Re: Hotfix 835704
    ... It is available as a download and PSS will give you the link. ... I already know the fix - I am trying to find out ... | how to download it without giving out my credit card ... || The KB article says that the hotfix is required to fix your problem. ...
    (microsoft.public.office.misc)
  • Re: Cannot Install XP Fax
    ... > that particular hotfix, they will not charge you for it. ... > | and sugests I contact them for a Hot Fix but my XP Home is an OEM version so ... > | Chris Thompson. ...
    (microsoft.public.windowsxp.setup_deployment)
  • Re: Outlook 2000 Hangs on Exit
    ... the hotfix will be free of charge. ... > -What do the Outlook Icons Mean? ... >> Does anyone have fix? ...
    (microsoft.public.outlook)