Re: Word XP auto recovery problem
From: David Poyner (david.poyner_at_a011.aone.net.au)
Date: 03/10/04
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Date: Wed, 10 Mar 2004 22:27:44 +1030
Thanks for tying Beth, but I don't have that key.
David
"Beth Melton" <bmelton@NoSpam4Memvps.org> wrote in message
news:OUoEmQkBEHA.3784@TK2MSFTNGP10.phx.gbl...
> Hi David,
>
> In the Registry see if the following key is present:
> HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Resiliency
>
> If found delete it. If this key is present it will invoke the
> AutoRecovery task pane.
>
> --
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email can not be acknowledged.
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> Word FAQ: http://mvps.org/word
> TechTrax eZine: http://mousetrax.com/techtrax/
> MVP FAQ site: http://mvps.org/
>
>
> "David Poyner" <david.poyner@a011.aone.net.au> wrote in message
> news:404e60b8$0$3689$c30e37c6@lon-reader.news.telstra.net...
> > I wonder if anyone an help. I haven't been able to find any
> reference to
> > this type of problem via a Google newsgoup search.
> >
> > I have a Win 2003 server set up as an application Terminal Server.
> Office XP
> > is installed.
> >
> > To assist a staff member with a project, I opened her Word document
> on the
> > server (I was doing some work in the server room at the time). We
> finished
> > the work and closed the document.
> >
> > Now, every second time (repeatable) a user opens Word (either on the
> server,
> > or in a seession), the document is displayed in the auto recovery
> pane.
> >
> > I have:
> >
> > a) opened the document on the server from the auto recovery pane and
> saved
> > it both with the original name, and as a "save as"
> > b) same as (a), but from a session
> > c) searched for any recovered files in the usual places
> (c:\documents and
> > settings\etc) - there are none
> > d) searched the whole server for ~*.* files and deleted non active
> files
> > e) searched the registry for any reference to the file - can't find
> any
> > trace of it
> > f) renamed the original file - now Word still shows it in the auto
> recovery
> > pane, but complains it can't find it when you try to open it
> > g) ran a "detect and repair" on Word
> > h) deliberately crashed a Word file so that the recovery pane would
> display
> > both files from which I could then delete both - it still appears
> >
> > The only thing I haven't done is uninstall and reinstall Office
> which I'd
> > rather not do at the moment for various reasons.
> >
> > Does anyone know where Word is storing the reference to this damn
> file? Its
> > driving me insane........
> >
> > Thanks
> >
> > David
> >
> >
>
>
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