Re: serious word template issue in Word 2003
- From: "Jim F" <JimF@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 4 Aug 2005 06:25:06 -0700
On Tuesday, I had a phone conference with Microsoft without resolution. I
have another phone conference with them again today. I gave them a link to
this Thread so someone from Microsoft may contact you to get another
perspective on the situation.
"Michael" wrote:
> Just for the record, we have also tested with Office 2003 on our SOE and can
> confirm that patch KB887979 is the culprit.
>
>
> "Jim F" <JimF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:C8896A0B-F143-4EC3-B8BF-4EC84F6619C1@xxxxxxxxxxxxxxxx
> > Michael,
> >
> > We were on the phone with Microsoft for 2 hours and were esculated to
> level
> > 3 support. They are supposed to call back in the next few days. I will
> let
> > you know what they have to say.
> >
> > Jim F
> >
> > "Michael" wrote:
> >
> > > Thanks again for your help Jim - because we are running out of time and
> we
> > > have a function in our global template to "show form" - ie show the
> > > template's dialog box, I'm going to use that to enable a template
> > > re-attachment.
> > >
> > > I note that to set the attached template you need to do BOTH of:
> > >
> > > ActiveDocument.AttachedTemplate = ...path\filename
> > > ActiveDocument.BuiltinDocumentProperties(wdPropertyTemplate) = filename
> > >
> > > If you don't (and only do the first line) the template is only
> temporarily
> > > attached (save the doc and it is lost).
> > >
> > > Did you get any joy from MS???
> > >
> > > Cheers
> > >
> > > Michael
> > >
> > >
> > >
> > > "Jim F" <JimF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > news:0BD4EE15-98FA-4EBB-A4CE-BE2E735273A7@xxxxxxxxxxxxxxxx
> > > > Good news....bad news.
> > > >
> > > > Through testing we have determined that Office Patch KB887979 does
> infact
> > > > cause the problem. Microsofts attempt to close some security holes
> and
> > > fix
> > > > office SP1 casued more problems. The bad news is that the hotfix MS
> > > provides
> > > > does not work worth a damn and the only way to unistall the office
> Patch
> > > is
> > > > to Unistall office completly...to include removing any office folder
> that
> > > are
> > > > left behind after the install...and then reinstall Office.
> > > >
> > > > Hope this will save you some time. I will be in contact with MS later
> > > today
> > > > to see if they can provide a better way to fix this problem.
> > > >
> > > > "Michael" wrote:
> > > >
> > > > > We are testing Office 2003 and have encountered the following
> serious
> > > issue
> > > > > with Word templates.
> > > > >
> > > > > Our current Word version is 2002.
> > > > > We have a suite of company templates installed on users' PCs.
> > > > > These are used to create numerous standard documents which are also
> used
> > > as
> > > > > templates - e.g. Letter of Offer.doc based on, say, Letter.dot (that
> is,
> > > > > Letter.dot is the template attached to Letter of Offer.doc).
> > > > >
> > > > > In Word 2002, when launching a new document from Letter of
> Offer.doc,
> > > the
> > > > > macros, userforms etc in Letter.dot would be available (e.g. a
> userform
> > > > > fired from Document_New event), and the new document would be
> attached
> > > to
> > > > > Letter.dot.
> > > > >
> > > > > In Word 2003, the macros, userforms etc in Letter.dot are only
> available
> > > > > when a new document created from Letter of Offer.doc. After closing
> and
> > > > > reopening a new document, the attached template is Letter of
> Offer.doc,
> > > not
> > > > > Letter.dot as expected - so no macros, toolbars etc are available.
> > > > >
> > > > > This is a critical issue for us. Has anyone else run into this one
> > > yet????
> > > > >
> > > > > Any help much appreciated.
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>
.
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- Re: serious word template issue in Word 2003
- From: Michael
- Re: serious word template issue in Word 2003
- From: Jim F
- Re: serious word template issue in Word 2003
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