Re: serious word template issue in Word 2003



Just for the record, we have also tested with Office 2003 on our SOE and can
confirm that patch KB887979 is the culprit.


"Jim F" <JimF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C8896A0B-F143-4EC3-B8BF-4EC84F6619C1@xxxxxxxxxxxxxxxx
> Michael,
>
> We were on the phone with Microsoft for 2 hours and were esculated to
level
> 3 support. They are supposed to call back in the next few days. I will
let
> you know what they have to say.
>
> Jim F
>
> "Michael" wrote:
>
> > Thanks again for your help Jim - because we are running out of time and
we
> > have a function in our global template to "show form" - ie show the
> > template's dialog box, I'm going to use that to enable a template
> > re-attachment.
> >
> > I note that to set the attached template you need to do BOTH of:
> >
> > ActiveDocument.AttachedTemplate = ...path\filename
> > ActiveDocument.BuiltinDocumentProperties(wdPropertyTemplate) = filename
> >
> > If you don't (and only do the first line) the template is only
temporarily
> > attached (save the doc and it is lost).
> >
> > Did you get any joy from MS???
> >
> > Cheers
> >
> > Michael
> >
> >
> >
> > "Jim F" <JimF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > news:0BD4EE15-98FA-4EBB-A4CE-BE2E735273A7@xxxxxxxxxxxxxxxx
> > > Good news....bad news.
> > >
> > > Through testing we have determined that Office Patch KB887979 does
infact
> > > cause the problem. Microsofts attempt to close some security holes
and
> > fix
> > > office SP1 casued more problems. The bad news is that the hotfix MS
> > provides
> > > does not work worth a damn and the only way to unistall the office
Patch
> > is
> > > to Unistall office completly...to include removing any office folder
that
> > are
> > > left behind after the install...and then reinstall Office.
> > >
> > > Hope this will save you some time. I will be in contact with MS later
> > today
> > > to see if they can provide a better way to fix this problem.
> > >
> > > "Michael" wrote:
> > >
> > > > We are testing Office 2003 and have encountered the following
serious
> > issue
> > > > with Word templates.
> > > >
> > > > Our current Word version is 2002.
> > > > We have a suite of company templates installed on users' PCs.
> > > > These are used to create numerous standard documents which are also
used
> > as
> > > > templates - e.g. Letter of Offer.doc based on, say, Letter.dot (that
is,
> > > > Letter.dot is the template attached to Letter of Offer.doc).
> > > >
> > > > In Word 2002, when launching a new document from Letter of
Offer.doc,
> > the
> > > > macros, userforms etc in Letter.dot would be available (e.g. a
userform
> > > > fired from Document_New event), and the new document would be
attached
> > to
> > > > Letter.dot.
> > > >
> > > > In Word 2003, the macros, userforms etc in Letter.dot are only
available
> > > > when a new document created from Letter of Offer.doc. After closing
and
> > > > reopening a new document, the attached template is Letter of
Offer.doc,
> > not
> > > > Letter.dot as expected - so no macros, toolbars etc are available.
> > > >
> > > > This is a critical issue for us. Has anyone else run into this one
> > yet????
> > > >
> > > > Any help much appreciated.
> > > >
> > > >
> > > >
> >
> >
> >


.



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