Re: Organisational Forms Library

Here are your choices:

1) Forward the item
2) Create a new message and attach the item
3) Reply with a custom form

Each requires different changes to the form. Pick one and let us know.

IMO, #1 makes the most sense.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Stormflagflying" <terry.parker@xxxxxxxxxxxxxxxxxx> wrote in message news:1160775591.731138.145740@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Sue

Thanks for the update. When I said Customer I'm talking about internal
Customers to the organisation..

I guess I'm not up to speed on the method that should be used to return
the Form to me...I looked at some code examples and found that
Item.Send seemed to work (but clearly not). Do you have any suggestions
as to what code I could use so that the Internal Customer only has to
press a command button and the Form finds it's way back into my
mailbox. I'm a Customer Support Pro not a Developer so I'm slightly out
of my depth but need to make this work.

Thanks


Stormflagflying wrote:
Thanks for the advice, I have tried the options and I'm now able to
mail out the Form. However, when the customer fills it in and presses
the submit button (item.save - item.send) they get the following
error message (You do not have permission to send the message on behalf
of the specified user). I have checked the posting on this Group and
although there is one solution for "forwarding" it's not really
where I want to go.

What's causing this error and how can I get around it? The process is
not complicated i.e Send the Survey Form (the one I have created) to a
Customer, get them to fill in the tick boxes and press the Submit
button which emails it back to me. The Form is in the Organizational
Forms Library


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