Re: AddIn won't load

Tech-Archive recommends: Fix windows errors by optimizing your registry

One thing we just found - some of the registry keys that the installer
creates for our AddIn are set that no user has rights to them. So Word
would not be able to read those entries.

Any idea how that happens and any idea how to tell wix to force the
security settings on registry entries it creates?

thanks - dave


On Thu, 02 Oct 2008 11:48:15 -0600, David Thielen
<thielen@xxxxxxxxxxxxx> wrote:

Hi;

We have a single customer on a single machine where our AddIn won't
load. He is running Office 2007 on Vista 32-bit.

All the registry settings to load it are correct.

It is not disabled.

Show AddIn User Interface Errors is checked.

Security is disable with notification.

We get nothing. How do we find out why Office won't load it. This
exact same version installs and runs fine on thousands of other
systems so it can't be something wrong in our program.

Help!

thanks - dave

david@at-at-at@windward.dot.dot.net
Windward Reports -- http://www.WindwardReports.com
me -- http://dave.thielen.com

Cubicle Wars - http://www.windwardreports.com/film.htm


david@at-at-at@windward.dot.dot.net
Windward Reports -- http://www.WindwardReports.com
me -- http://dave.thielen.com

Cubicle Wars - http://www.windwardreports.com/film.htm
.

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