Re: Outlook add-in not appearing consistently

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That KB only applies when Office is installed prior to installation of the Framework. Otherwise it's irrelevant.

Disabling an addin usually occurs if there's an unhandled exception that might cause the addin to crash or to crash Outlook. The other common factor is not correctly setting the security of the deployment to set full trust on the executing assemblies.

Do you have error logging enabled with the addin? The error log from that computer might provide you with a clue if it ran at all, if it never ran then I'd suspect some problem with the security, that's usually what it comes to (assuming all the pre-requisites are installed).

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm


"dex3703" <dex3703@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:050933AD-E09E-4C6D-9652-7FDA20E03E74@xxxxxxxxxxxxxxxx
We are having intermittent problems with getting a managed code Outlook
add-in to work consistently with some computers. The add-in won't start, and
Outlook will say it was disabled on startup due to an error. Its LoadBehavior
value is set to 3 in the registry.

We've found some articles related to this problem but haven't been able to
lick the problem so far. I found http://support.microsoft.com/kb/908002/
which seems to be a good lead but it seems like the dll's it fixes are
already updated on the problem machine.

Any help or suggestions appreciated.
Thanks in advance,
Derek


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