Re: Powerpoint graphics filters

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Hello Nigel,

According to the screen dump, a possible reason of the error is a conflict
of the Microsoft PowerPoint with another application, such as, a third
party Office plug-in or printer. My suggestions are:

1. test a macro that does 'Slide.Export' directly in a PowerPoint file, to
determine whether it is problem of PowerPoint itself or an error of your
application.
2. Download 'PorcessMonitor' from
http://www.microsoft.com/technet/sysinternals/utilities/processmonitor.mspx,
and run it on the computer that encounters the problem. Create a filter in
process monitor to only show the system activities for Powerpnt.exe. Then
open the SlideWhere and have a look at the Process Monitor at the point
where it crashes. You will see the file that it was trying to access when
it crashed.

I understand that we didn't make much progress on this issue so far. It's
mainly because it's not reproducible in my side and yours and it is not
convenient to do the tests directly. Although troubleshooting such issues
in newsgroup might not be the best channel, I will try my best to help. If
possible, do you mind letting me know your email address (by sending a mail
to my email: jialge@xxxxxxxxxxxxx) ?

Sincerely,
Jialiang Ge (jialge@xxxxxxxxxxxxxxxxxxxx, remove 'online.')
Microsoft Online Community Support

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