Re: Media Player 9 won't Play AVI files
- From: "zachd [ms]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 2 Oct 2006 20:45:48 -0700
There's nothing specific about your failure that would lead anyone at any
skill level to be able to provide effective commentary about your error.
Can mplay32.exe still play AVIs on your system... ?
Since there's just nothing interesting or juicy in the information you've
provided, I don't think anyone here would be able to help you effectively.
It sounds like you want actual technical support:
http://zachd.com/pss/pss.html#psssupport
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"RDK" <RDK_News@xxxxxxxxxxxxxxxxx> wrote in message
news:Og0bM0e5GHA.5072@xxxxxxxxxxxxxxxxxxxxxxx
Zach....The Word doc attachment was on my 9/24 reply. However below is
the the content, my replies are in red. Thanks...RDK
------------------------------------------------------------
1. Does the file mmswitch.ax exist on your system?
NO
2. What operating system are you using?
Win XP Pro up-to-date and fully patched
3. What exact version of Windows Media Player are you using?
9.00.003349
4. What type of issue are you having?
AVI files will not play in WMP or WinDVD
5. Does this happen in other players? Which ones?
WinDVD ver 6
6. Does it happen in/with both "mplayer2.exe" and "wmplayer.exe", if
applicable
YES.
7. Does this happen for files saved locally, files played back from
the Internet, or both?
Local files. Don't have any from the web
8. Does this happen only if the file has video, or does it happen for
all files?
All AVI files. Even those supplied with the OS, like CLOCK.AVI
9. What type of file are you trying to play? Is it an MPEG, ASF, AVI,
MIDI, WAV, or what?
AVI Files
10. Does this happen for all files of that type, or just certain ones
Only AVI files. MPG, MPEG, WMA, WMV, ASF all play fine
11. What are the steps that you follow in order to produce the error?
Open the file with WMP or WinDVD
12. What are you doing when you get the error?
Trying to play the file. Nothing else is running.
13. How could someone else cause the error to happen their computer?
Same files work fine on my wife's PC and my laptop, both also running Win
XP.
14. If the problem occurs with content on the Internet, what URL do you
use to encounter the problem?
Not applicable
15. What video card do you have?
NVIDIA RIVA TNT2
16. What sound card do you have?
Part of the Motherboard
17. Does this same error occur on any other computer?
NO
18. If this is a networking problem, what is your networking
configuration? Not Applicable
19.
If there's an error code, what is it? What exactly does the error text
say? Most critically, what is the error code number if present?
"More Information" link information:
0xC00D1199: Cannot play the file
Windows Media Player cannot play the file. You may encounter this error
message for one of the following reasons:
a.. The file type is not supported by the Player. The following table
lists the file types supported by the Player. If the file type you are
trying to play is included in this table, then the file may have been
encoded by using a codec that is not supported by Windows Media Player. If
this is the case, Windows Media Player cannot play the file.
b.. The file type is supported by the Player, but the file was compressed
by using a codec that is not supported by the Player.
c.. The file type is supported, but you are trying to play it in a way
that is not supported by the Player. For example, you may have attempted
to drag a DVD file with a .vob extension from a DVD to the Windows Media
Player icon. Or you may have attempted to open a .vob file by clicking
Open on the File menu.
d.. You are trying to play one part of a multipart file. Use a newsreader
or other program to combine the files, and then try again.
The following table lists the file types (formats) supported by Windows
Media Player.
File type (format)
File name extension
Music CD Playback (CD audio)
.cda
Audio Interchange File Format (AIFF)
.aif, .aifc, and .aiff
Windows Media audio and video files
.asf, .asx, .wax, .wm, .wma, .wmd, .wmp, .wmv, .wmx, .wpl, and .wvx
Windows audio and video files
.avi and .wav
Windows Media Player skins
.wmz
Moving Picture Experts Group (MPEG)
.mpeg, .mpg, .m1v, .mp2, .mpa, .mpe, .mp2v*, and .mpv2
Musical Instrument Digital Interface (MIDI)
.mid, .midi, and .rmi
AU (UNIX)
.au and .snd
MP3
.mp3 and .m3u
DVD video
.vob
Macromedia Flash
.swf
*To play .mp2v files, you must have a software or hardware DVD decoder
installed on your computer.
Notes
a.. To play DVDs, you must have a DVD-ROM drive, and a software or
hardware DVD decoder installed on your computer. If you do not have a
compatible DVD decoder installed, DVD-related commands, options, and
controls do not appear in the Player and you cannot play DVDs. By default,
Windows does not include a DVD decoder. For more information about DVD
decoders, see Windows Help.
b.. DVD playback is only available on select versions of Windows.
Error ID = 0xC00D1199, Condition ID = 0x00000000
20. If you hit a crash and get the opportunity to send an error report,
do so! Then go to the Event Viewer in Administrative Tools (you can
manually run this with the commandline '%windir%\system32\mmc.exe"
"%windir%\SYSTEM32\eventvwr.msc" /s' if you need to). Go to the
Application log in Event Viewer. Look for the "Error" in that list - there
should be two for your latest crash. The most recent one should have a
"Fault bucket" number. What is that number? (If these steps are confusing
to you, Step #6 here is another/easier write-up.) There will be another
Error Event in that list that will have the Faulting Application - all of
that information is *also* helpful. Please note that if you do not have a
Crash Bucket number (which you can only get by sending up the crash
report), it will be much harder to assess your issue. HungApp crash
buckets are also mostly useless to me at least. (A developer might find
WinDbG helpful to debug this crash, but that requires pretty high skill.)
Not Applicable
21. What WMP6 version does this page detect?
Windows Media Player is version 6.4 or higher.
22. What WMP7+ version does this page detect?
Windows Media Player is version 9.0.0.3349.
"zachd [MSFT]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23OvoX9A5GHA.1012@xxxxxxxxxxxxxxxxxxxxxxx
I never saw any attachment - perhaps I'm behind something that stripped
that
out? Plain text in your post might work better.......
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"RDK" <RDK_News@xxxxxxxxxxxxxxxxx> wrote in message
news:%23WfRH994GHA.1492@xxxxxxxxxxxxxxxxxxxxxxx
...I guess ZACHD has given up on me and this problem. Anyone else have
any ideas? AVI files will still not play in WMP, WinDVD, ...
Thanks.....RDK
"RDK" <RDK_News@xxxxxxxxxxxxxxxxx> wrote in message
news:%236N2DL83GHA.4588@xxxxxxxxxxxxxxxxxxxxxxx
...OK. I have attached my answers ot the questions from the link you
supplied below. Please see the attached Word doc.
Right now I'm at wits end to understand and solve this problem. I'm
willing to install Windows Media Player 10, but did not want to until I
had corrected this problem since, as you already mentioned, I feel that
the problem is deeper than WMP.
Really would appreciate any help or "Do this" suggestions you might
have......RDK
"zachd [ms]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:O2Fz1Q23GHA.508@xxxxxxxxxxxxxxxxxxxxxxx
If WMP can't play c:\windows\clock.avi , the chances are about one in
a
million that any codec pack could correct whatever is going on.
There's
a
difference between "codec missing" and "AVIs not playing at all" -
codecs
should only be able to address the former, but codec packs can *break*
the
latter.
I supplied this link earlier:
http://zachd.com/pss/pss.html#isolate
which really covers the wide range of interesting questions here.
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"RDK" <RDK_News@xxxxxxxxxxxxxxxxx> wrote in message
news:eQ$zOkz3GHA.324@xxxxxxxxxxxxxxxxxxxxxxx
...OK, I downloaded the "Xvid Koepi" CODEC and ran the install.
Rebooted
and tried Window Media Player 9 again. Same error, same message.
Now
what?
I tried reinstalling WMP9 and it still gives the same error
message......RDK
"zachd [ms]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:eqMx0li3GHA.5092@xxxxxxxxxxxxxxxxxxxxxxx
AVI is an open format that lets you plug in a huuuuuuge variety of
codecs - over 800 at last check.
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"RDK" <RDK_News@xxxxxxxxxxxxxxxxx> wrote in message
news:uEBHxWg3GHA.4796@xxxxxxxxxxxxxxxxxxxxxxx
....Yes, I agree that I have a CODEC problem. But first, since AVI
is a
Microsoft supported format and since all the other file types seem
to
be
OK, why can I just find the AVI CODEC and reinstall it?
Also I really like to know how this could happen. I would
understand
if
my MPEG or DivX files stopped playing, but AVI???
....RDK
"sim.seb" <sim.seb@xxxxxxxxxxx> wrote in message
news:16C64B99-B0C2-4259-84DC-2B6C0123CAC3@xxxxxxxxxxxxxxxx
Try installing an Xvid/Divx codec (e.g. Xvid by Koepie, works fine
here). Seems ur having a codec problem.
.
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