Re: Install Issue

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: moois (m00is_at_msn.com)
Date: 08/28/04


Date: Fri, 27 Aug 2004 21:50:02 -0700

Try doing a rollback using the restore point just prior to the WMP beta
install. Dunno if it'll work, but you might want to give it a try.

Regards
-moois-
"Jordan Hotzel" <JordanHotzel@discussions.microsoft.com> wrote in message
news:56861FA9-7457-43DE-9352-D3CCE99DC41E@microsoft.com...
> BACKGROUND INFORMATION
>
> I was using WMP 10 Beta and wanted to download some tracks using MusicNow
> service which is part of the Online Stores feature. I downloaded the
> MusicNow
> software to find out that it does not work with the Beta version. I
> uninstalled the MusicNow software. WMP no longer works.
>
> TECHNICAL INFORMATION
>
> I get an "Internal Application Error" when trying to open Windows Media
> Player.
>
> TROUBLESHOOTING INFORMATION
>
> I have tried uninstalling WMP from the Windows Components, re-installing
> it
> from there, using the Microsoft Website versions of 9 and 10 (starting
> with
> nothing on the Components, as well as with having it installed on the
> Components list) without luck. The installation says that I already have
> the
> latest version installed or gives the same Internal Application Error.
> ------------------------------------------------------------------------------------------------
> Does anyone know how to get around this issue. Even changing the registry
> version values does not work - even when I delete the WMP folder and
> everthing related to WMP is won't work.

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