Re: System sometimes crashes when running video...
- From: "Zarax" <zarax999@xxxxxxxxxxx>
- Date: Sat, 15 Oct 2005 09:28:50 +0200
I'd suggest you to do the following things:
1) Do a deep error scan for your disk, use scandisk with all options on
2) get a good antivirus (IE, not Norton) and do a deep scan with it
3) do the same with one or two spyware scanners
4) reinstall directx, video card drivers and WMP.
Also, if you installed any codec pack please unistall them, looks like you
got a badly messed up system with both hardware and software issues.
--
Marco Zara: MVP - Digital Media
Windows Media User Community: www.wmwiki.com
Allo SMAU sarà presente uno stand community dove gli MVP offriranno
assistenza, vi aspettiamo!
"Nederland Mike" <Nederland Mike@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DD043143-D94E-4E6C-84B1-8E02B54860B4@xxxxxxxxxxxxxxxx
> System sometimes crashes when running video...
>
> Sometimes, but not always, my Win 2000 Pro operating system crashes when
> running video. Most often everything freezes up (video, mouse,
> everything...
> even hitting control-alt-delete on the keyboard doesn't work)... although
> I
> can still hear the audio of the audio/video file running in the
> background.
>
> It freezes everything up so badly that hitting the computer's main On/Off
> button (the button that is on the actual computer) does not even shut the
> system down after a crash. The only way to power down and back up is to
> hit
> the RESET button.
>
> The crash seems somewhat random vs. selective:
>
> Sometimes a particular video file will work just fine. other times the
> very
> same file will cause a crash.
>
> Sometimes this video-related crash occurs when multiple other programs and
> applications are open... but sometimes it happens when there are no other
> programs/aps open.
>
> The crash can happen when using several different types of video files (if
> not ALL types of video files)... as well as video that is being streamed
> from
> the internet; being read from a CD-R data disc; or being read from a data
> file located directly on the system's hard drive.
>
> This problem is NOT exclusive to Windows Media Player. The problem also
> sometimes happens with other video players as well, such as Quicktime, for
> instance.
>
> This problem sometimes even occurs when simply previewing a video file in
> "Windows Explorer". the system's directory application.
>
> Interestingly enough - It does not appear to crash when running video thru
> the DivX player. although DivX does not play all the file types that WMP
> and
> others will play- so perhaps DivX is simply not opening these files that
> cause the crash. But that is just an uneducated theory.
>
>
> It's probably not necessary to say that any/all unsaved data at the time
> of
> the crash and reboot-by-reset-button is lost for any/all files and
> applications that were running. A much bigger and far more frustrating
> problem, however, is that sometimes (often, actually) entire files appear
> to
> have been deleted from the hard drive.
>
> The two most affected programs that cause the most data loss are:
>
> 1) Mozilla Thunderbird (email program) - Often loses ALL STORED EMAIL plus
> the actual email profile/account. There was even one time when the
> Thunderbird application was not even running and it still lost all my
> data!!!
> Luckily, the T-Bird data has always been able to be recovered...
> eventually.
> but it is an extremely grueling and time-consuming process trying to
> recover
> it.
>
> 2) Kazaa (peer-to-peer file sharing program) - After a crash &
> hard-reboot,
> sometimes one or more of the downloading DAT files end up missing and
> appear
> to be absolutely unrecoverable. (I myself have never been able to figure
> out
> how to recover them, at least.)
>
> ** Interestingly enough - After this most recent crash I believe that I
> saw
> that the size of the hard disc was X when I first rebooted... and after
> opening Kazaa (hence noticing missing file or files) and then re-checking
> the
> hard disc size... the amount of 'used' disc space had shrunk down roughly
> the
> amount of the now-missing file(s). I could be mistaken about this, but I
> think it is correct. (?? - Perhaps the file is still on the hard disc
> until
> Kazaa is opened up that first time after the crash, upon which it deletes
> the
> file. maybe?!?!?)
>
>
> Beyond T-Bird and Kazaa, other things also appear to get deleted with
> these
> video-related crashes.
>
> It appears that any/all new Bookmarks that were added to Internet Explorer
> since the last start up are removed (or, perhaps, were never even retained
> to
> memory to begin with??). whether the IE program was running at the time of
> the crash or not.
>
> It also appears with multiple other programs that any new 'settings' that
> were set sometimes wind up gone. whether the program was running at the
> time
> of the crash or not.
>
> And sometimes I have to re-enter passwords when surfing the web (eg
> Checking
> Hotmail or logging onto Yahoo) and other things like that. things that are
> perhaps 'Cookies'-related or 'Temp'-related or 'Temp Internet Files'-related
> or whatever(?). Could this indicate that the crash is also messing with
> the
> system registry. or maybe something deeper?
>
>
> It may also be worth mentioning that upon rebooting after a crash, often
> (but not always) the system wants to automatically run Scan Disc prior to
> opening Windows. Most times I do so, but other times not.
>
> I am uncertain as to whether the files in question (and settings and
> bookmarks, etc) only wind up missing after those particular crashes when
> the
> system prompts for Scan Disc upon reboot or not, but I imagine this would
> be
> very helpful info to know. I will try to notice in the future. IF I don't
> fix the problem before it happens again!
>
> Additionally- Sometimes new folders are created on the hard drive after a
> post-crash reboot... folders named C: FOUND000 or C: FOUND001 and
> what-not.
> This fact is probably somewhat irrelevant to my video-crashing problem, as
> these new folders appear to only be created after Scan Disc has been run
> at
> start up... so I suspect this is probably a standard Scan Disc thing. but
> worth mentioning.
>
>
>
> As far as other system specs on the computer in question...
>
> Windows 2000 - 500.2195 - Service Pack 4
> Computer - x86 Family 6 Model 8 Stepping 1
> AT/AT Compatible
> 228,900 kb RAM
>
> Windows Media Player - version 9.00.00.3250
> I believe I have the most updated service packs for WMP also.
>
> Video Card - Nvidia Riva TNT2 Model 64
>
> * As an attempt to fix this video-crashing problem, I recently downloaded
> an
> NVIDIA file titled: 78.01_winxp2k_english_whql.exe However, I do
> not
> think it installed correctly.
>
>
>
> That's about all I can think of to tell right now. I would appreciate it
> if
> anyone can help. I have had this problem for a very, very long time and
> cannot figure out how to fix it.
>
> Please let me know if you need other symptoms and/or more system specs to
> help solve this problem.
>
> Thanks so much!
>
> Mike
>
>
>
>
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