Re: Media services - cannot connect to media from internet

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Yes, it is (one of the first things I did). Turn off WMS, and it goes away,
turn on WMS and it comes back - so I know that is what has control over the
port.

I enabled it over all 3 IP addresses just for giggles.



"Neil Smith [MVP Digital Media]" wrote:

> Although the ports are "open" on the firewall, is anything *listening*
> on those ports ? Open MSDOS prompt and netstat -an when you're
> server's active to see if a mms service is listening on 1755 TCP & UDP
>
> Cheers - Neil
>
> On Thu, 1 Sep 2005 14:18:04 -0700, nngs_geek
> <nngs_geek@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>
> >I am having a similar issue (I think)
> >
> >If I disable HTTP and RTSP on the server, and only have MMS enabled, then I
> >try to "test" a file in my publishing point (we are only doing On Demand), it
> >fails.
> >
> >This is even on the local server.
> >
> >I try all the IP addresses (2 NIC's and 127.0.0.1) and the computer UNC name
> >- all fails.
> >
> >The Windows firewall is disabled, we have a nice Cisco PIX - and 1755 is
> >open for both UDP and TCP, no ports are being blocked outbound.
> >
> >HTTP and RTSP work like a champ.
> >
> >*stumped*
> >
> >"Neil Smith [MVP Digital Media]" wrote:
> >
> >> This page probably explains the options for firewalling rtsp and other
> >> media traffic : http://support.microsoft.com/kb/883831
> >>
> >> Are you sure there aren't supposed to be spaces in the string `5000 -
> >> 5100` ? Does it work with a comma instead ? I don't use the windows
> >> firewall, as I have my own arrangements - there must be a generic
> >> howto out there somewhere though.
> >>
> >> Cheers - Neil
> >>
> >> On Thu, 11 Aug 2005 12:56:08 -0700, "Paul"
> >> <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
> >>
> >> >Yes, you are absolutely correct and this is not an option. Okay, I have
> >> >reverted to Windows firewall. When I try to enter any character aside from a
> >> >number (such as the dash), it gives me a pop up box saying that only
> >> >characters from 0-9 are valid. How do I open a range of ports in Server 2003
> >> >other than one at a time? I read an article that explains this way for a
> >> >different application.
> >> >
> >> >1. Add the Internet key under: HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc
> >> >2. Under the Internet key, add the values "Ports" (MULTI_SZ),
> >> >"PortsInternetAvailable" (REG_SZ), and "UseInternetPorts" (REG_SZ).
> >> >In this example, use ports 5000 through 5100 inclusive, so the new registry
> >> >key appears as follows:
> >> >Ports: REG_MULTI_SZ: 5000-5100
> >> >PortsInternetAvailable: REG_SZ: Y
> >> >UseInternetPorts: REG_SZ: Y
> >> >3. Restart the server. All applications that use RPC dynamic port
> >> >allocation use ports 5000 through 5100, inclusive. In most environments, a
> >> >minimum of 100 ports should be opened, because several system services rely
> >> >on these RPC ports to communicate with each other.
> >> >
> >> >So I created an Internet Key and I have my entries which looks like:
> >> >HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc\Internet
> >> >
> >> >(Default) REG_SZ (value not set)
> >> >Ports REG_MULTI_SZ 1024-5000
> >> >PortsInternetAvailable REG_SZ Y
> >> >UseInternetPorts REG_SZ Y
> >> >
> >> >This still does not solve the UDP problem as I still have to turn it off.
> >> >I looked at the keys for other ports in my Globally Open Ports list and they
> >> >all are similar to:
> >> >3389:TCP REG_SZ 3389:TCP:*:Enabled:@xpsp2res.dll,-22009
> >> >
> >> >In the entry I made, I can’t see how the system would know they are UDP
> >> >ports. I don’t know how I can check to see what is open when I do make this
> >> >change.
> >> >I try netstat –an but they are not listed there.
> >> >
> >> >Oh, so my questions were, am I doing this wrong?
> >> >Am I putting these entries into the wrong key?
> >> >-Paul
> >> >
> >> >"Neil Smith [MVP Digital Media]" wrote:
> >> >
> >> >> On Mon, 8 Aug 2005 20:53:05 -0700, "Paul"
> >> >> <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
> >> >>
> >> >> >After four nights of pulling my hair out, I think we finally have it! All
> >> >> >along, this was a Media Player 10 issue. I didn't discover it until I was
> >> >> >writing my last reply but I did a little more research and came upon this
> >> >> >posting. In desperation, I decided to try it and wow, it works. It's amazing
> >> >> >how you can overlook the obvious. Neil, thank you so much for taking time out
> >> >> >and trying to assist me with dilemma.
> >> >> >Here is the posting:
> >> >> >
> >> >> >Error C00D11D4 or Invalid Request can be solved many times by un-checking
> >> >> >UDP under Tools>>Options>>Network. Then Close WMP then re-open it. Try to
> >> >> >access the content again. This error has also been linked to bad proxy
> >> >> >settings. You might also make sure that you don't have a firewall blocking
> >> >> >WMP access to the internet. I have also seen people report check "Connect to
> >> >> >the Internet" under the main
> >> >> >options of WMP fixed this.
> >> >>
> >> >> Ahh but all you've done is to force the player to use http over TCP.
> >> >>
> >> >> The reason UDP is used is because it has much less overhead than TCP -
> >> >> it's a "not-reliable" transport, but the media server is designed to
> >> >> retransmit missing packets during poor network conditions, in
> >> >> conjunction with the player which reassembles and interpolates the
> >> >> missing packets.
> >> >>
> >> >> In general what you've done is made the player look at the mms:// URL
> >> >> and then switch to http:// at the same IP address, which as I've said,
> >> >> incurs a significant network traffic overhead.
> >> >>
> >> >> Probably you need to work out with your router, how to forward UDP
> >> >> requests to the server box as well as TCP ones.
> >> >>
> >> >> Although it works for now, it might not work for other users as they'd
> >> >> haev to also change their settings (and I'd generally discourage
> >> >> unchecking the UDP box *unless* the viewer is on a corporate network
> >> >> which is *known* to block outgoing UDP requests)
> >> >>
> >> >> HTH
> >> >> Cheers - Neil
> >> >>
> >>
> >>
>
>
.



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