Re: Media services - cannot connect to media from internet

Although the ports are "open" on the firewall, is anything *listening*
on those ports ? Open MSDOS prompt and netstat -an when you're
server's active to see if a mms service is listening on 1755 TCP & UDP

Cheers - Neil

On Thu, 1 Sep 2005 14:18:04 -0700, nngs_geek
<nngs_geek@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

>I am having a similar issue (I think)
>
>If I disable HTTP and RTSP on the server, and only have MMS enabled, then I
>try to "test" a file in my publishing point (we are only doing On Demand), it
>fails.
>
>This is even on the local server.
>
>I try all the IP addresses (2 NIC's and 127.0.0.1) and the computer UNC name
>- all fails.
>
>The Windows firewall is disabled, we have a nice Cisco PIX - and 1755 is
>open for both UDP and TCP, no ports are being blocked outbound.
>
>HTTP and RTSP work like a champ.
>
>*stumped*
>
>"Neil Smith [MVP Digital Media]" wrote:
>
>> This page probably explains the options for firewalling rtsp and other
>> media traffic : http://support.microsoft.com/kb/883831
>>
>> Are you sure there aren't supposed to be spaces in the string `5000 -
>> 5100` ? Does it work with a comma instead ? I don't use the windows
>> firewall, as I have my own arrangements - there must be a generic
>> howto out there somewhere though.
>>
>> Cheers - Neil
>>
>> On Thu, 11 Aug 2005 12:56:08 -0700, "Paul"
>> <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>>
>> >Yes, you are absolutely correct and this is not an option. Okay, I have
>> >reverted to Windows firewall. When I try to enter any character aside from a
>> >number (such as the dash), it gives me a pop up box saying that only
>> >characters from 0-9 are valid. How do I open a range of ports in Server 2003
>> >other than one at a time? I read an article that explains this way for a
>> >different application.
>> >
>> >1. Add the Internet key under: HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc
>> >2. Under the Internet key, add the values "Ports" (MULTI_SZ),
>> >"PortsInternetAvailable" (REG_SZ), and "UseInternetPorts" (REG_SZ).
>> >In this example, use ports 5000 through 5100 inclusive, so the new registry
>> >key appears as follows:
>> >Ports: REG_MULTI_SZ: 5000-5100
>> >PortsInternetAvailable: REG_SZ: Y
>> >UseInternetPorts: REG_SZ: Y
>> >3. Restart the server. All applications that use RPC dynamic port
>> >allocation use ports 5000 through 5100, inclusive. In most environments, a
>> >minimum of 100 ports should be opened, because several system services rely
>> >on these RPC ports to communicate with each other.
>> >
>> >So I created an Internet Key and I have my entries which looks like:
>> >HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc\Internet
>> >
>> >(Default) REG_SZ (value not set)
>> >Ports REG_MULTI_SZ 1024-5000
>> >PortsInternetAvailable REG_SZ Y
>> >UseInternetPorts REG_SZ Y
>> >
>> >This still does not solve the UDP problem as I still have to turn it off.
>> >I looked at the keys for other ports in my Globally Open Ports list and they
>> >all are similar to:
>> >3389:TCP REG_SZ 3389:TCP:*:Enabled:@xpsp2res.dll,-22009
>> >
>> >In the entry I made, I can?t see how the system would know they are UDP
>> >ports. I don?t know how I can check to see what is open when I do make this
>> >change.
>> >I try netstat ?an but they are not listed there.
>> >
>> >Oh, so my questions were, am I doing this wrong?
>> >Am I putting these entries into the wrong key?
>> >-Paul
>> >
>> >"Neil Smith [MVP Digital Media]" wrote:
>> >
>> >> On Mon, 8 Aug 2005 20:53:05 -0700, "Paul"
>> >> <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>> >>
>> >> >After four nights of pulling my hair out, I think we finally have it! All
>> >> >along, this was a Media Player 10 issue. I didn't discover it until I was
>> >> >writing my last reply but I did a little more research and came upon this
>> >> >posting. In desperation, I decided to try it and wow, it works. It's amazing
>> >> >how you can overlook the obvious. Neil, thank you so much for taking time out
>> >> >and trying to assist me with dilemma.
>> >> >Here is the posting:
>> >> >
>> >> >Error C00D11D4 or Invalid Request can be solved many times by un-checking
>> >> >UDP under Tools>>Options>>Network. Then Close WMP then re-open it. Try to
>> >> >access the content again. This error has also been linked to bad proxy
>> >> >settings. You might also make sure that you don't have a firewall blocking
>> >> >WMP access to the internet. I have also seen people report check "Connect to
>> >> >the Internet" under the main
>> >> >options of WMP fixed this.
>> >>
>> >> Ahh but all you've done is to force the player to use http over TCP.
>> >>
>> >> The reason UDP is used is because it has much less overhead than TCP -
>> >> it's a "not-reliable" transport, but the media server is designed to
>> >> retransmit missing packets during poor network conditions, in
>> >> conjunction with the player which reassembles and interpolates the
>> >> missing packets.
>> >>
>> >> In general what you've done is made the player look at the mms:// URL
>> >> and then switch to http:// at the same IP address, which as I've said,
>> >> incurs a significant network traffic overhead.
>> >>
>> >> Probably you need to work out with your router, how to forward UDP
>> >> requests to the server box as well as TCP ones.
>> >>
>> >> Although it works for now, it might not work for other users as they'd
>> >> haev to also change their settings (and I'd generally discourage
>> >> unchecking the UDP box *unless* the viewer is on a corporate network
>> >> which is *known* to block outgoing UDP requests)
>> >>
>> >> HTH
>> >> Cheers - Neil
>> >>
>>
>>

.

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