Re: downloaded music won't play
- From: "Neil Smith [MVP Digital Media]" <neil@xxxxxxxxxx>
- Date: Tue, 10 May 2005 10:14:35 GMT
I think this is one of the occasions you should contact the download
provider, and ask them for a replacement licence. Very occasionally,
licence files do get corrupted and it's really their responsibility to
provide a working unlock key for what you bought.
Cheers - Neil
On Mon, 9 May 2005 15:01:03 -0700, "Lynzi"
<Lynzi@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>I downloaded some songs yesterday with the "Buy one song, get 5 free" deal
>yesterday. I saved the songs on my computer and also on a playlist. When I
>try to open the song from a file on the computer, this message comes up :
>"Windows Media Player cannot play, synchronize, or burn a protected file
>because an error occurred while verifying the license." When I went back in
>to play the music in the playlist, the message appeared : "A generic parse
>error occurred in the XML parser but no information is available." DO you
>know what this means? It won't let me play any of the music, and the
>playlist appears to be empty. When I go to check the "Download Status" where
>the downloaded music is, this message comes up : "Error=0x814b0064." Does
>anyone know what this means?? Can anyone please help me!?? PLEASE contact me
>at lynzi17@xxxxxxxxxxxxxx Thank you!
.
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