RE: Pjoto Story 3 Install error
From: Captain Frog (CaptainFrog_at_discussions.microsoft.com)
Date: 03/21/05
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Date: Mon, 21 Mar 2005 01:11:05 -0800
I found a post by John Inzer in the Plus newsgroup that solved my problem. He
referenced KB article 813649. I followed the suggestion in the article and
Photo Story started to install but generated an Error 1317 message about MY
Music folder. I went into the All Users\Documents\My Music folder and added
the Administrators group and my user name with full permissions to the folder
and PStory 3 then installed properly. Even though I couldn't locate my exact
error message, there was a related error for a similar product that was in
the neighborhood. As it turned out, it was the solution I was looking for. As
Clint Eastwood said in "HeartBreak Ridge", adapt, improvise and do it in a
proficient military manner. I hope this can help others facing a similar
dilemma.
Happy Easter. Now I'm off to find my eggs.
"Captain Frog" wrote:
> I'm trying to install Pstory3 on an IBM ThinkPad R51 running XPSP2. I get an
> error message box stating "Error 28000. Generic custom action error." I click
> OK and the install terminates. Anyone have an idea how I can get this to
> install? By the way, it installed fine on a Toshiba notebook and home built
> AMD desktop.
>
> Thanks
> --
> Enjoy life. There's plenty of time to be dead. -- Anonymous
>
> The two most common elements in the universe are hydrogen and stupidity. --
> Harlan Ellison
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