Re: Only One File Getting the "C00D1197: Cannot Play the File" Err

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When debugging, I tried to play the entire file again locally on the media
server and the video crashed about 2-3 minutes in with a codec error. I
checked the codec that was used and it was the Windows Media Player 9
codec.....which should have worked just fine. I managed to finally resolve
the problem by deleting the file in question and uploading it to the server
again. I'm thinking that something must have happened during the file
transfer (this was a 600+MB file) that corrupted the file. It was diffcult
to find because the file played all the way through on my workstation just
fine and fine for a few minutes on the media server. I never tried to play
the whole file through on the server...I never thought I would need to. And
I'm assuming that the file was not able to stream at all because Fast Start
is enabled on the publishing point and the error was occurring in the first
few minutes of the video. All that's left is to clean up all the hair on the
floor that I pulled out earlier in the week..... ;-)

Thanks for the information Neil, I will definitely keep it in my back pocket
if I have any other issues.

"Neil Smith [MVP Digital Media]" wrote:

On Fri, 15 Dec 2006 13:21:01 -0800, Ed <Ed@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

I am running a Windows Media 9 Services Server and I am having a problem with
one single .wmv file in a publishing point. The point is set up to serve a
single on-demand file over mms. When I set the publishing point to serve any
other file in the same directory with the same permissions, they stream just
fine. However, when I set up the publishing point to serve .wmv file in
question, I receive the C00D1197: Cannot Play the File error. If I play the
.wmv file in question locally, it runs just fine.

What's going on here? Is there an encoding issue with the video in
question? I've received other videos in the same series from the same vendor
that play just fine. Can anyone help?


I can't assume it's *not* a file path or permissions problem , so you
should check those very carefully.

If it all still checks out, download and run Sliq Media's WMSnoop tool
http://www.sliq.com/default.asp?view=wmsnoop on first, known-good
files, then on the file which you're having problems with.

That will get you a very specific list of properties of the file which
may lead you to a reason why it's "different" than the rest.

It could of course be possible to have a codec for playback on the
server box, which isn't installed on the client machine, so you should
check on multiple machines / platforms to determine if the codec is
installed (from File -> Properties on the server player, see which WMV
codec is used)

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2006
http://mvp.support.microsoft.com/mvpfaqs

.



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