RE: 00040257
From: David Chen [MS] (dachen_at_online.microsoft.com)
Date: 09/23/04
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Date: Thu, 23 Sep 2004 17:12:02 GMT
Err Msg: Unable to Download the Appropriate Decompressor
View products that this article applies to.
This article was previously published under Q221831
SYMPTOMS
When you try to use Windows Media Player to play media files, you may
receive one of the following error messages:
Unable to download the appropriate decompressor. Error: 80040200
-or-
Cannot play back the video stream: no suitable decompressor could be found
Error=80040255
CAUSE
This issue may occur because you have not installed the correct codec when
you try to play back a file in Windows Media Player.
RESOLUTION
Geri:
There is a Microsoft Knowledge Base Article - 221831 discussed about this
error messages.
To resolve this issue, contact the content creator or contact the
manufacturer to download the correct third-party codec. For additional
information about how to contact third-party vendors and manufacturers,
click the following article number to view the article in the Microsoft
Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
MORE INFORMATION
The third-party products that are discussed in this article are
manufactured by companies that are independent of Microsoft. Microsoft
makes no warranty, implied or otherwise, regarding the performance or
reliability of these products.
The information in this article applies to:
Microsoft Windows Millennium Edition
Microsoft Windows 98
Microsoft Windows Media Player 9 Series for Windows XP
Microsoft Windows Media Player 9 Series for Windows 2000
Microsoft Windows Media Player 9 Series for Windows Millennium Edition
Microsoft Windows Media Player 9 Series for Windows 98 Second Edition
Microsoft Windows Media Player for Windows XP Home Edition
Microsoft Windows Media Player for Windows XP Professional
Microsoft Windows Media Player 7.1
Microsoft Windows Media Player 7
Microsoft Windows Media Player 6.4
see the website
http://support.microsoft.com/default.aspx?scid=kb;en-us;221831 for more
info.
Thanks for using Windows Media Services
David Chen
Digital Media Division
This posting is provided "AS IS" with no warranties, and confers no rights.
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