Re: DRM?

An update for you Neil, I have re-downloaded the file and it plays ok on my laptop after contacting a website for the rights, but when I copy this file back onto the pc it still refuses to play stating that my usage media rights are corrupted!
Hope this makes sense to you
BTW the file was downloaded onto the pc and then transferred onto the laptop before attempting to play it on the pc.

Thanks again

Roy
"Double R" <nospam@xxxxxxxxxxxx> wrote in message news:9F02DD05-D313-4FFB-BF18-B408550C7184@xxxxxxxxxxxxxxxx
Thanks again Neil, I am able to access both sites but the button is "greyed out", any idea where I go from here? Can I download and re-install WMP from Microsoft? or is that not the solution.
Thanks once again for your time and knowledge

Roy
"Neil Smith [MVP Digital Media]" <neil@xxxxxxxxxx> wrote in message news:91irs3p59kbqaau4ooik0tv7oddocbnm30@xxxxxxxxxx
Sorry about that - I re-typed the web address from the other PC
It should have been http://support.microsoft.com/kb/920928

The DRM page to re-individualise your PC should be this :
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

If the button's greyed out, first close *all* browser windows, then
open a single browser window in IE6 or IE7 and visit that page.

If it remains greyed out after deleting the DRM folder then something
bad is wrong, possibly with your browser or WMP settings / install.

HTH
Cheers - Neil


On Mon, 3 Mar 2008 19:09:58 -0000, "Double R" <nospam@xxxxxxxxxxxx>
wrote:

Thanks for that Neil but the link does not work and also the drm license
site also does not work!!!!!!!
I have located the drm folder and re-named it but without being able to
visit the drm link I am no further ahead, but you were right, it was a
hidden folder!

Double R
"Neil Smith [MVP Digital Media]" <neil@xxxxxxxxxx> wrote in message
news:gc0ms35vhrdh1q7fh9rf4koi4t6t0doa98@xxxxxxxxxx
On Sun, 2 Mar 2008 13:22:59 -0000, "Double R" <nospam@xxxxxxxxxxxx>
wrote:

Hi
I am running vista home premium and Mediaplayer 11
Having downloaded a music file (.wma) from Tesco.com downloads Mediaplayer
refuses to play it. Tesco website help section refers me to a Microsoft
article that tells me to re-name the DRM folder to DRMold before visiting
their site at http//drmlicense.one.microsoft.com/Indivsite/en/indivit.asp.
The problem is that there is no "drm" folder on my system for me to
re-name!


That's possibly a hidden or non-indexed folder.

In Vista it should be under the location
C:\Programdata\Microsoft\DRM

For more details, see this article in case the folder is somewhere
else : http://support.microsoft.com/hb/920928 which also indicates how
to show hidden files and folders.

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs


.

Loading