Re: WMP 7.1 won't play MP3's after KB941569 is installed. :-(

OK I've got W2K SP4 and WMP7 here, so I'll try out the update over the
weekend and let you know the result - currently it's not installed as
I tend to lag a few days and let other people find nasty surprises ;-)

What programs do you have installed which *will* play the file -
Winamp, VLC, Quicktime, iTunes etc ?

Cheers - Neil

On Thu, 3 Jan 2008 12:13:01 -0800, NC <NC@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:

After installing the December critical update #MS07-068 (KB941569), I was no
longer able to play known good MP3 files using Windows Media Player 7.1 on my
pc running Windows 2000 Professional, Service Pack 4. Instead, the following
error message would appear: "Windows Media Player cannot play the selected
file because it is either damaged or corrupt. Please select a different
file." Clicking the "Details" button produced the following text: "No more
information is available
There is no more information available for this error at this time. Check
Web Help (English version), which may have more updated information on this
error." Web Help was not that helpful, either (unfortunately).

If I were to immediately uninstall the KB941569 update, the MP3 files would
again play successfully. (!) This issue can be replicated on other similarly
configured computers (W2KSP4 running WMP7.1).

One computer had had other programs installed since its KB941569 update, and
a message was received when trying the Add/Remove Programs applet that those
programs might not work properly if the KB941569 update were to be
uninstalled.

Upgrading to Windows Media Player 9 and then patching *its* inherent
vulnerabilities is another possible solution, but I would still like the
programmer of the KB941569 update for WMP 7.1 to fix this error-producing
code with a revised version that would allow MP3's to be played successfully
in WMP 7.1.

Can someone out there please help in this regard? Thanks in advance.
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
.