Re: WMP11 "Find Album Info" not working

It looks like those pages check the user agent string. Typically that
would begin with NSPlayer. Is there any chance your proxy strips or
impersonates the UA string ?

The redir site is normal, and determines where your IP is to send you
to a regionalised lookup (I think). FAI is the actual album info
lookup metadata service.

At this point, my first step would be to delete Cookies and Temporary
Internet Files in IE (which WMP shares) and try again.

Cheers - Neil


On Tue, 4 Dec 2007 14:26:19 -0000, "Jim Barry" <jim@xxxxxxxx> wrote:

When I right click on a song or album and choose "Find Album Info", a window pops up with the title "Find album information". Just below the title bar, there is a small globe icon with the text "redir.metaservices.microsoft.com" next to it. Below that, there is an HTML error page saying "This program cannot display the webpage".

My internet access is through an HTTP proxy. The proxy log contains the following entries:

1196776940.701 425 172.20.1.52 TCP_MISS/302 992 GET http://redir.metaservices.microsoft.com/redir/submittoc/? - DIRECT/64.4.52.182 text/html
1196776941.095 395 172.20.1.52 TCP_MISS/200 1298 GET http://fai.music.metaservices.microsoft.com/FAI/default.aspx? - DIRECT/207.46.248.240 text/html

So WMP connects to redir.metaservices.microsoft.com, gets redirected to fai.music.metaservices.microsoft.com, then for some reason gives up and displays a generic error page.

If I try to access http://fai.music.metaservices.microsoft.com/FAI/default.aspx using IE7, I get a similar error page, this time saying "Internet Explorer cannot display the webpage".

Anybody know what is going on? I am running fully patched XP/SP2, by the way.

I found several other people reporting this problem, but no solutions.
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Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
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