RE: i can't update my multimedia information

One more bit of news:

I created a new database just to test the theory that there might be
corruption, but if so, it corrupted the new database immediately in exactly
the same way. Also, if you're NOT experiencing this problem, doesn't that
rule out "back-end" problems from the metadata services folks?

It turns out I lied...I apparently didn't remove ALL of the patches, just
the "suspicious" ones for Vista Security and Office Security. I'm now going
back to remove the ones for DreamScene and the updates for definitions to the
junk mail filter...and EFS and Bit-locker enhancements. I'll let you know
what happens.

"Mike Poz [MSFT]" wrote:

Hi TRCIII,

Since you uninstalled the patches and they didn't resolve the problem,
then it's unlikely one of the patches causing the problem.

There's speculation from other users that perhaps the metadata service
isn't working right but I won't be able to ask the people who maintain that
service until tomorrow if they did any changes to the back end that serves up
content.

I'm also working on some other possibilities, but can't be certain at this
point what is the true issue.

I'll post back when I hear more.

--
Thanks!
Mike Poz [MSFT]
--------------------
This posting is provided "AS IS" with no warranties, and confers no rights.


"TRCIII" wrote:

All of these patches have been installed on the 11th or today. I first
noticed this problem on the 12th.

Cumulative Security Update for Internet Explorer 7 in Windows Vista - KB939653
Security Update for Windows Mail for Windows Vista - KB941202
Security Update for Windows Vista - KB933729
Update for Windows Maile June E-mail Filter (Oct 2007) - KB905866
Update for Windows Vista - KB941651
Security Update for Microsoft Excel 2007 - KB936509
Security Update for Microsoft Office Publisher 2007 - KB936646
Security Update for Office 2007 - KB934062
Security Update for the 2007 Microsoft Office System - KB936514
Security Update for the 2007 Microsoft Office System - KB936960
Update for 2007 Microsoft Office System - KB932080
Update for Office 2007 - KB934391
Update for Office 2007 - KB934393
Update for Word 2007 - KB934173
Windows DreamScene Content Pack Favorites
Definition Update for Windows Defender - KB915597
Windows DreamScene
Update for Outlook June Email Filter - KB942575
nVidia Video NVIDIA GeForce 8600 GTS
Windows Malicious Software Removal Tool - October 2007 - KB890830
Bitlocker and EFS Enhancements
Update for Microsoft XML Core Services 4.0 Service Pack 2 - KB941833
Security Update for Excel - KB934670
Update for Office 2007 - KB933688
Update for Outlook 2007 - KB937608

I am using Windows Vista Ultimate, and Windows Media Player 11. I've been
all over the Net looking at this problem, and everyone agrees it began after
the round of patches which I installed on 11 Oct. Could be
coincidental...especially since nothing explicitly targets WMP, as you say.
I uninstalled all of the patches that had been installed on 11 Oct, but the
problem persisted...and something is still definitely preventing updates to
the database. I even explictly rewrote the permissions on the whole
subfolder and all files contained to allow Everyone modify/write in the files
and in the actual music media area, but no joy. The FIA goes out, "sees" the
information, states it is updating, but no changes occur.

Hope you can help.

"Mike Poz [MSFT]" wrote:

Hi TRCIII,

If you are experiencing this problem then perhaps you can help me
understand. I actually reset my library, told WMP to look at a new location
and ripped some CDs, all without any problems. Find Album Info works
correctly and any changes I intentionally messed up, FAI fixed correctly.
Since I'm not experiencing the issue, then I cannot figure out how to fix it
on my own.

Given that it you indicated that it appears to be an update from Microsoft,
I look at my "updates" from Microsoft Update and I don't see anything that
patches Media Player in my list for a while now.

Could you please go to the Windows Update website, look at your update
history and tell me what patches you recieved in the past five days?

Maybe this will help us narrow down what's going on.

Also it would be helpful if you could provide Windows and Windows Media
Player version information along with the patches you received.

--
Thanks!
Mike Poz [MSFT]
--------------------
This posting is provided "AS IS" with no warranties, and confers no rights.


"TRCIII" wrote:

Since we've all started experiencing this problem since running the latest
security patch...has anyone tried UNinstalling the "fix?"

"denim_democracy" wrote:

when i was trying to update my multimedia information of a song, i just can't
update, , but The most unusual was that i do found the information, just
that, the multimedia information didn't update, the song was like nothing had
happend.
am i the only that have this problem??
.