Re: Vista & WM11 won't play some (most) wma files that XP PC can play.
- From: "Neil Smith [MVP Digital Media]" <neil@xxxxxxxxxx>
- Date: Tue, 09 Oct 2007 21:08:31 GMT
On Tue, 9 Oct 2007 12:29:03 -0700, smd95
<smd95@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Hello,
I have the following:
- A Vista PC Home Premium with WM11 and an external shared network hard
drive with all media files on it.
- A Windows XP SP2 and WM11 with access to the above mentioned shared drive.
- A shared network external hard drive (same as above) with all of my music
files in wma.
- unprotected wma files
In this problem I'll use the same file (XYZ.wma) accessed by the Vista and
XP PC's, but this is true for all of my files. The file audio codec is:
Windows Media Audio 9.1, 64kbps, 44kHz, stereo 1-pass CBR. I can play the
song on the XP machine but the following message appears on the Vista
machine: "Windows Media Player cannot play the file. The Player might not
support the file type or might not support the codec that was used to
compress the file." I can however, play another song within that album with
the same codec values, but most songs yield the same error on the when played
on the Vista machine.
Any ideas?
It sounds simply like one or more files are corrupted. Is it
reproducible if you rip / encode the content again from the source ?
The way you described the file codec is unusually specific for a
standard user. It makes me wonder if you've installed windows media
encoder 9 series, and are possibly using a 64 bit version of Vista ?
There are several KB articles vaguely similar to your issue, though
not for that relatively standard (for windows) codec :
http://support.microsoft.com/kb/932390
http://support.microsoft.com/kb/917312
http://support.microsoft.com/kb/929773
Although you've said it doesn't support "the codec", you didn't say if
there *may* have been video in that file - in which case the diagnosis
could equally be that the video codec is unsupported for some reason.
Was there any indication of video with the problematic file(s) or did
the file also show a video codec as part of File -> Properties ?
HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2007
http://mvp.support.microsoft.com/mvpfaqs
.
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