Re: Can not roll back to media player 10 from 11
- From: "zachd [MSFT]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 3 Oct 2007 01:34:35 -0700
Sorry I didn't see it. It was very imposing in its length. But yes, good
work to both. =)
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Doug W." <stand@attention> wrote in message
news:OcYaOnxAIHA.1164@xxxxxxxxxxxxxxxxxxxxxxx
Applause for both of you. We have watched and read this thread for 10 days
also. The suspense was tangible but finally a breakthrough.
Congratulations again.
-
Doug W.
-
"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0BAE3402-2B55-4D0A-B992-8B253CE9124D@xxxxxxxxxxxxxxxx
It worked finally. The links you sent to me. I tried the first one and
the
solution was so simple. When the media player asked me for validation I
used
the tab instead of the mouse and then when I had to accept the agreement,
I
used tab also though the accept icon was not visible. and there it is in
less
than a minute the problem was solved which has been bothering me for the
last
10 days. And in the end I do not find words to thank you. You have been
of
great help to me. Your patience and concern are very mutch admired. I
thank
you once again for your help and time.
With kindest regards,
Umar
"RalfG" wrote:
Safe mode with networking would be preferred because the internet
connection
should be available.
This thread seems to be about a similar problem, with their solution:
http://www.ureader.com/message/33277075.aspx
Also this next page has a similar problems with validating WMP11 and a
couple of possible solutions. Within the thread there is a link to
download
the WGA diagnostic tool, with some discussion of one person's results.
http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1355404&SiteID=25
"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F75D0D82-D5A6-48BE-8E19-FFE2988C0133@xxxxxxxxxxxxxxxx
As you said I have tried the diagnostic start-up mode. Still I am
asked to
validate my window and the validate icon is not active. But the link
to
"microsoft genuine advantage statement" is live. If I try to roll
back to
WMP 10 from "Add/remove porgrams", first I get the message "Windows
media
player will be rolled back to the previous version that was on your
computer.
Do you want to continue? If I click ok then the windows open with the
message
"If you roll bakc window media player to the previous version that was
on
your computer, other programs that require the player may be affected,
and
you may need to remove and then install those programs again. Are you
sure
that you wan to continue?"
If I click ok it does not respond. So It does not roll back it does
not
validate!
Very frustrating!
"RalfG" wrote:
Have you ever tried starting WMP 11 in Safe Mode (with networking
option
enabled)? Safe mode is a very minimal boot configuration and a lot of
processess won't be running. Also you could try using msconfig
[Start-Run-type "msconfig" and press Okay] set to Diagnostic
start-up,
reboot and try starting WMP11 to see if you can get past the
validation
process.
Seems strange to get a validation tool message when you tried to
uninstall
WMP 11.
I think it would be very difficult to remove just the WMP 11 files
manually.
I suspect that System file protection would simply replace the files
you
delete with a copy of the same thing. When you uninstall WMP 11
normally
each file is replaced by its previous (WMP10 or 9) version and
Windows
configurations altered to reflect that.
"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5DED7E73-53CC-49E6-AD62-A674BA730C29@xxxxxxxxxxxxxxxx
I missed to tell you that when I tried to remove media player 11 it
was
in
the "Add /remove program" list but I could not remove it by
clicking
"remove". I used to get message that "windows validation tool will
not
work
properly, if you still want to continue click ok" but the "ok" icon
was
not
active. So I have to go to
"C/windows/$unistall...$/spuninst/spunisn.exe"
to
remove it. After that WMP stopped appearing in the "Add/remove
programs".
Now I have reinstalled WMP11, and again come back to where I
started.
It
asks for validation of my "windows" but the "cancel" and "validate"
icons
are
not active. However on the same window the link to "Microsoft
genuine
advantage privacy statement" is active as always and I can also
close
the
window by clicking the cross on the upper right hand corner but
cannot
validate the window. Frustrating.... very frustrating.....
If none of WMP appear in "Add/remove programs" and there are some
left
overs from WMP11, do you have any idea where I can remove these
left
overs
of
WMP11 to get rid of it completely and roll back to WMP 10.
"RalfG" wrote:
It sounds like you have quite a few files left from WMP11. I have
all
3
of
those files in the same location but all of them reference WMP11.
"setup_wm"
and "wmsetsdk" both open the Windows validation box, which is
active
and
works.
My first thought was that the Windows Install Clean Up utility
might
help,
but as I check mine WMP isn't listed in it at all. If Windows
Media
Player
11 was not in the Add or Remove programs list after you originally
installed
it that is a sign that the installation never completed properly.
Instead
of
trying to install WMP10, try installing WMP11 again.
"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FB5995ED-1C32-4E7F-BF67-16CA6C8F13B7@xxxxxxxxxxxxxxxx
I have noticed that if I click WMP in my programs list (from
start
menue)
to
play WMP, the window that opens has the title WMP 11 that I did
not
notice
before. It seems that WMP 11 is not unistalled completely and
that
is
why
it
asks for windows validation. I have also checked in the
c/program
files/WMP
there exist three files with
WMP icon. If I click "setup_wm" and "wmplayer" the window that
opens
has
WMP
11 as title but the file "wmsetsdk" which asks for accepting the
licence
agreement has WMP 10 as title. It would also be worth mentioning
that
when
I
tried to roll back to WMP 10 it was not possible to do it from
"Add/remove
programs" I had to go to
C/windows/$unistall...$/spuninst/spunisn.exe"
then I
could remove WMP 11. Is it possible there is something remaining
from
WMP
11
that needs to be removed to revert back to WMP 10?
"RalfG" wrote:
Media Player is part of Windows and the basic version never
appears
in
Add
or Remove Programs, so you can't uninstall it. All that can be
done
is
to
hide/unhide its icons using Add or remove Windows Components,
which
I
described earlier in the thread. The only time WMP appears in
Add
or
remove
programs is if you have an updated version installed.
Uninstalling
the
updated version automatically reverts you back to the previous
version
of
WMP that was on the computer. Example, if your original version
in
Windows
is WMP9 and you update to WMP10, then uninstalling WMP10
automatically
reverts to WMP9. It does not remove WMP. Similarly updating
from
WMP10
to
WMP11 and then uninstalling WMP11 reverts it back to WMP10. WMP
always
remains on the computer in one form or another.
You ran the validation tool diagnostics so the tool is
installed
and
functional. Validating Windows and/or MS Office (IIRC) was part
of
the
diagnostic so I presume you did that. You try to run the WMP
version
that
is
on the computer, get a validation box but cannot proceed, or
you
try
to
install an update, get a EULA acceptance box and cannot
proceed.
The
only
thing left that I can think of is that the scripts for these
two
popups
are
being blocked by something on the computer, but the diagnostic
should
have
identified that, at least for anything blocking the validation
tool.
You
can
reduce the IE security settings to minimal, turn off any
pop-up,
script,
worm blocking features in IE, your AV, anti-spyware and
firewall
software.
Beyond that I'm out of ideas.
"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:00DB7B44-B2EE-4C8A-8D93-CED66FFA6D5F@xxxxxxxxxxxxxxxx
You were right these three updates were located at more than
one
place.
Any
way before confirming that I installed them again. I have
also
run
the
validation tool but the problem is still there and the media
player
does
not
even appear in "Add/remove programs list". What more I can
do?
"RalfG" wrote:
That's what I meant anyway. Try this webpage, it's an online
diagnostic
for
the validation tool:
http://www.microsoft.com/genuine/diag/default.aspx?displaylang=en
"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:05B0C6DC-D20F-4BA5-B490-DFE43FE9B48D@xxxxxxxxxxxxxxxx
Just to add that in my list of "Add/remove programs"
Microsoft
validation
tool does not exist. However there is Windows genuine
advantage
validataion
tool but it can not be removed from there because it has
no
remove
option.
"RalfG" wrote:
Before that try running Belarc Advisor to see if it can
identify
any
missing/damaged updates that could be fixed individually.
It
will
list
all
the individual updates that are installed on the computer
and
indicate
whether they passed verification.
http://www.belarc.com/free_download.html
It identified damaged or missing updates for me in the
past
and
I
was
able
to reinstall just the ones that were needed.
The MS validation tool can be uninstalled using Add or
Remove
programs.
To
see the entry for it though you need to put a check mark
in
"show
updates"
in Add or Remove programs. Reinstall it from Windows
Updates.
SP2 can't be uninstalled as far as I know. Ordinarily it
would
be
installed
from Windows updates as well but you can download a copy
(it
is
a
huge
266MB file!) from the site below. See what Belarc says
before
you
try
downloading and installing this.
http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&DisplayLang=en
"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:A4C5C47D-29AC-44C6-9EEE-AE65F298FAEB@xxxxxxxxxxxxxxxx
To reinstall SP2 do I need to unistall it first and how
can
I
proceed
to
reinstall SP2 and MS validation program. Where will I
find
them?
.
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