Re: Can not roll back to media player 10 from 11

Applause for both of you. We have watched and read this thread for 10 days also. The suspense was tangible but finally a breakthrough. Congratulations again.
-
Doug W.
-

"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:0BAE3402-2B55-4D0A-B992-8B253CE9124D@xxxxxxxxxxxxxxxx
It worked finally. The links you sent to me. I tried the first one and the
solution was so simple. When the media player asked me for validation I used
the tab instead of the mouse and then when I had to accept the agreement, I
used tab also though the accept icon was not visible. and there it is in less
than a minute the problem was solved which has been bothering me for the last
10 days. And in the end I do not find words to thank you. You have been of
great help to me. Your patience and concern are very mutch admired. I thank
you once again for your help and time.

With kindest regards,

Umar

"RalfG" wrote:

Safe mode with networking would be preferred because the internet connection
should be available.

This thread seems to be about a similar problem, with their solution:

http://www.ureader.com/message/33277075.aspx

Also this next page has a similar problems with validating WMP11 and a
couple of possible solutions. Within the thread there is a link to download
the WGA diagnostic tool, with some discussion of one person's results.


http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1355404&SiteID=25



"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F75D0D82-D5A6-48BE-8E19-FFE2988C0133@xxxxxxxxxxxxxxxx
> As you said I have tried the diagnostic start-up mode. > Still I am asked to
> validate my window and the validate icon is not active. But > the link to
> "microsoft genuine advantage statement" is live. If I try > to roll back to
> WMP 10 from "Add/remove porgrams", first I get the message > "Windows media
> player will be rolled back to the previous version that was > on your
> computer.
> Do you want to continue? If I click ok then the windows > open with the
> message
> "If you roll bakc window media player to the previous > version that was on
> your computer, other programs that require the player may > be affected, and
> you may need to remove and then install those programs > again. Are you sure
> that you wan to continue?"
>
> If I click ok it does not respond. So It does not roll back > it does not
> validate!
> Very frustrating!
>
>
>
> "RalfG" wrote:
>
>> Have you ever tried starting WMP 11 in Safe Mode (with >> networking option
>> enabled)? Safe mode is a very minimal boot configuration >> and a lot of
>> processess won't be running. Also you could try using >> msconfig
>> [Start-Run-type "msconfig" and press Okay] set to >> Diagnostic start-up,
>> reboot and try starting WMP11 to see if you can get past >> the validation
>> process.
>>
>> Seems strange to get a validation tool message when you >> tried to
>> uninstall
>> WMP 11.
>> I think it would be very difficult to remove just the WMP >> 11 files
>> manually.
>> I suspect that System file protection would simply replace >> the files you
>> delete with a copy of the same thing. When you uninstall >> WMP 11 normally
>> each file is replaced by its previous (WMP10 or 9) version >> and Windows
>> configurations altered to reflect that.
>>
>>
>> "umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in >> message
>> news:5DED7E73-53CC-49E6-AD62-A674BA730C29@xxxxxxxxxxxxxxxx
>> >I missed to tell you that when I tried to remove media >> >player 11 it was
>> >in
>> > the "Add /remove program" list but I could not remove it >> > by clicking
>> > "remove". I used to get message that "windows validation >> > tool will not
>> > work
>> > properly, if you still want to continue click ok" but >> > the "ok" icon was
>> > not
>> > active. So I have to go to
>> > "C/windows/$unistall...$/spuninst/spunisn.exe"
>> > to
>> > remove it. After that WMP stopped appearing in the >> > "Add/remove
>> > programs".
>> >
>> > Now I have reinstalled WMP11, and again come back to >> > where I started.
>> > It
>> > asks for validation of my "windows" but the "cancel" and >> > "validate"
>> > icons
>> > are
>> > not active. However on the same window the link to >> > "Microsoft genuine
>> > advantage privacy statement" is active as always and I >> > can also close
>> > the
>> > window by clicking the cross on the upper right hand >> > corner but cannot
>> > validate the window. Frustrating.... very >> > frustrating.....
>> >
>> > If none of WMP appear in "Add/remove programs" and >> > there are some left
>> > overs from WMP11, do you have any idea where I can >> > remove these left
>> > overs
>> > of
>> > WMP11 to get rid of it completely and roll back to WMP >> > 10.
>> >
>> > "RalfG" wrote:
>> >
>> >> It sounds like you have quite a few files left from >> >> WMP11. I have all
>> >> 3
>> >> of
>> >> those files in the same location but all of them >> >> reference WMP11.
>> >> "setup_wm"
>> >> and "wmsetsdk" both open the Windows validation box, >> >> which is active
>> >> and
>> >> works.
>> >>
>> >> My first thought was that the Windows Install Clean Up >> >> utility might
>> >> help,
>> >> but as I check mine WMP isn't listed in it at all. If >> >> Windows Media
>> >> Player
>> >> 11 was not in the Add or Remove programs list after you >> >> originally
>> >> installed
>> >> it that is a sign that the installation never completed >> >> properly.
>> >> Instead
>> >> of
>> >> trying to install WMP10, try installing WMP11 again.
>> >>
>> >> "umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in >> >> message
>> >> news:FB5995ED-1C32-4E7F-BF67-16CA6C8F13B7@xxxxxxxxxxxxxxxx
>> >> >I have noticed that if I click WMP in my programs list >> >> >(from start
>> >> >menue)
>> >> >to
>> >> > play WMP, the window that opens has the title WMP 11 >> >> > that I did not
>> >> > notice
>> >> > before. It seems that WMP 11 is not unistalled >> >> > completely and that
>> >> > is
>> >> > why
>> >> > it
>> >> > asks for windows validation. I have also checked in >> >> > the c/program
>> >> > files/WMP
>> >> > there exist three files with
>> >> > WMP icon. If I click "setup_wm" and "wmplayer" the >> >> > window that opens
>> >> > has
>> >> > WMP
>> >> > 11 as title but the file "wmsetsdk" which asks for >> >> > accepting the
>> >> > licence
>> >> > agreement has WMP 10 as title. It would also be worth >> >> > mentioning
>> >> > that
>> >> > when
>> >> > I
>> >> > tried to roll back to WMP 10 it was not possible to >> >> > do it from
>> >> > "Add/remove
>> >> > programs" I had to go to
>> >> > C/windows/$unistall...$/spuninst/spunisn.exe"
>> >> > then I
>> >> > could remove WMP 11. Is it possible there is >> >> > something remaining
>> >> > from
>> >> > WMP
>> >> > 11
>> >> > that needs to be removed to revert back to WMP 10?
>> >> >
>> >> >
>> >> >
>> >> > "RalfG" wrote:
>> >> >
>> >> >> Media Player is part of Windows and the basic >> >> >> version never appears
>> >> >> in
>> >> >> Add
>> >> >> or Remove Programs, so you can't uninstall it. All >> >> >> that can be done
>> >> >> is
>> >> >> to
>> >> >> hide/unhide its icons using Add or remove Windows >> >> >> Components, which
>> >> >> I
>> >> >> described earlier in the thread. The only time WMP >> >> >> appears in Add
>> >> >> or
>> >> >> remove
>> >> >> programs is if you have an updated version >> >> >> installed. Uninstalling
>> >> >> the
>> >> >> updated version automatically reverts you back to >> >> >> the previous
>> >> >> version
>> >> >> of
>> >> >> WMP that was on the computer. Example, if your >> >> >> original version in
>> >> >> Windows
>> >> >> is WMP9 and you update to WMP10, then uninstalling >> >> >> WMP10
>> >> >> automatically
>> >> >> reverts to WMP9. It does not remove WMP. Similarly >> >> >> updating from
>> >> >> WMP10
>> >> >> to
>> >> >> WMP11 and then uninstalling WMP11 reverts it back to >> >> >> WMP10. WMP
>> >> >> always
>> >> >> remains on the computer in one form or another.
>> >> >>
>> >> >> You ran the validation tool diagnostics so the tool >> >> >> is installed
>> >> >> and
>> >> >> functional. Validating Windows and/or MS Office >> >> >> (IIRC) was part of
>> >> >> the
>> >> >> diagnostic so I presume you did that. You try to run >> >> >> the WMP
>> >> >> version
>> >> >> that
>> >> >> is
>> >> >> on the computer, get a validation box but cannot >> >> >> proceed, or you
>> >> >> try
>> >> >> to
>> >> >> install an update, get a EULA acceptance box and >> >> >> cannot proceed.
>> >> >> The
>> >> >> only
>> >> >> thing left that I can think of is that the scripts >> >> >> for these two
>> >> >> popups
>> >> >> are
>> >> >> being blocked by something on the computer, but the >> >> >> diagnostic
>> >> >> should
>> >> >> have
>> >> >> identified that, at least for anything blocking the >> >> >> validation
>> >> >> tool.
>> >> >> You
>> >> >> can
>> >> >> reduce the IE security settings to minimal, turn off >> >> >> any pop-up,
>> >> >> script,
>> >> >> worm blocking features in IE, your AV, anti-spyware >> >> >> and firewall
>> >> >> software.
>> >> >> Beyond that I'm out of ideas.
>> >> >>
>> >> >>
>> >> >>
>> >> >> "umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote >> >> >> in message
>> >> >> news:00DB7B44-B2EE-4C8A-8D93-CED66FFA6D5F@xxxxxxxxxxxxxxxx
>> >> >> > You were right these three updates were located at >> >> >> > more than one
>> >> >> > place.
>> >> >> > Any
>> >> >> > way before confirming that I installed them again. >> >> >> > I have also
>> >> >> > run
>> >> >> > the
>> >> >> > validation tool but the problem is still there and >> >> >> > the media
>> >> >> > player
>> >> >> > does
>> >> >> > not
>> >> >> > even appear in "Add/remove programs list". What >> >> >> > more I can do?
>> >> >> >
>> >> >> > "RalfG" wrote:
>> >> >> >
>> >> >> >> That's what I meant anyway. Try this webpage, >> >> >> >> it's an online
>> >> >> >> diagnostic
>> >> >> >> for
>> >> >> >> the validation tool:
>> >> >> >>
>> >> >> >> http://www.microsoft.com/genuine/diag/default.aspx?displaylang=en
>> >> >> >>
>> >> >> >>
>> >> >> >> "umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> >> >> >> >> wrote in message
>> >> >> >> news:05B0C6DC-D20F-4BA5-B490-DFE43FE9B48D@xxxxxxxxxxxxxxxx
>> >> >> >> > Just to add that in my list of "Add/remove >> >> >> >> > programs" Microsoft
>> >> >> >> > validation
>> >> >> >> > tool does not exist. However there is Windows >> >> >> >> > genuine
>> >> >> >> > advantage
>> >> >> >> > validataion
>> >> >> >> > tool but it can not be removed from there >> >> >> >> > because it has no
>> >> >> >> > remove
>> >> >> >> > option.
>> >> >> >> >
>> >> >> >> > "RalfG" wrote:
>> >> >> >> >
>> >> >> >> >> Before that try running Belarc Advisor to see >> >> >> >> >> if it can
>> >> >> >> >> identify
>> >> >> >> >> any
>> >> >> >> >> missing/damaged updates that could be fixed >> >> >> >> >> individually. It
>> >> >> >> >> will
>> >> >> >> >> list
>> >> >> >> >> all
>> >> >> >> >> the individual updates that are installed on >> >> >> >> >> the computer and
>> >> >> >> >> indicate
>> >> >> >> >> whether they passed verification.
>> >> >> >> >>
>> >> >> >> >> http://www.belarc.com/free_download.html
>> >> >> >> >>
>> >> >> >> >> It identified damaged or missing updates for >> >> >> >> >> me in the past
>> >> >> >> >> and
>> >> >> >> >> I
>> >> >> >> >> was
>> >> >> >> >> able
>> >> >> >> >> to reinstall just the ones that were needed.
>> >> >> >> >>
>> >> >> >> >> The MS validation tool can be uninstalled >> >> >> >> >> using Add or Remove
>> >> >> >> >> programs.
>> >> >> >> >> To
>> >> >> >> >> see the entry for it though you need to put a >> >> >> >> >> check mark in
>> >> >> >> >> "show
>> >> >> >> >> updates"
>> >> >> >> >> in Add or Remove programs. Reinstall it from >> >> >> >> >> Windows Updates.
>> >> >> >> >>
>> >> >> >> >> SP2 can't be uninstalled as far as I know. >> >> >> >> >> Ordinarily it
>> >> >> >> >> would
>> >> >> >> >> be
>> >> >> >> >> installed
>> >> >> >> >> from Windows updates as well but you can >> >> >> >> >> download a copy (it
>> >> >> >> >> is
>> >> >> >> >> a
>> >> >> >> >> huge
>> >> >> >> >> 266MB file!) from the site below. See what >> >> >> >> >> Belarc says before
>> >> >> >> >> you
>> >> >> >> >> try
>> >> >> >> >> downloading and installing this.
>> >> >> >> >>
>> >> >> >> >> http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&DisplayLang=en
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> "umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> >> >> >> >> >> wrote in
>> >> >> >> >> message
>> >> >> >> >> news:A4C5C47D-29AC-44C6-9EEE-AE65F298FAEB@xxxxxxxxxxxxxxxx
>> >> >> >> >> > To reinstall SP2 do I need to unistall it >> >> >> >> >> > first and how can
>> >> >> >> >> > I
>> >> >> >> >> > proceed
>> >> >> >> >> > to
>> >> >> >> >> > reinstall SP2 and MS validation program. >> >> >> >> >> > Where will I find
>> >> >> >> >> > them?
>> >> >> >> >> >
>> >> >> >> >> >

.

Relevant Pages

  • Re: Can not roll back to media player 10 from 11
    ... See http://zachd.com/pss/pss.html for some helpful WMP info. ... When the media player asked me for validation I ... If I click ok then the windows open with the ... My first thought was that the Windows Install Clean Up utility ...
    (microsoft.public.windowsmedia.player)
  • Re: Can not roll back to media player 10 from 11
    ... I used to get message that "windows validation tool will not work ... After that WMP stopped appearing in the "Add/remove programs". ... My first thought was that the Windows Install Clean Up utility might help, ...
    (microsoft.public.windowsmedia.player)
  • Re: Can not roll back to media player 10 from 11
    ... When the media player asked me for validation I used ... I think it would be very difficult to remove just the WMP 11 files ... each file is replaced by its previous version and Windows ... My first thought was that the Windows Install Clean Up utility might ...
    (microsoft.public.windowsmedia.player)
  • Re: Can not roll back to media player 10 from 11
    ... My first thought was that the Windows Install Clean Up utility might help, ... but as I check mine WMP isn't listed in it at all. ... asks for windows validation. ...
    (microsoft.public.windowsmedia.player)
  • Re: Can not roll back to media player 10 from 11
    ... Seems strange to get a validation tool message when you tried to ... I think it would be very difficult to remove just the WMP 11 files ... each file is replaced by its previous version and Windows ... My first thought was that the Windows Install Clean Up utility might ...
    (microsoft.public.windowsmedia.player)