Re: Can not roll back to media player 10 from 11

I have noticed that if I click WMP in my programs list (from start menue) to
play WMP, the window that opens has the title WMP 11 that I did not notice
before. It seems that WMP 11 is not unistalled completely and that is why it
asks for windows validation. I have also checked in the c/program files/WMP
there exist three files with
WMP icon. If I click "setup_wm" and "wmplayer" the window that opens has WMP
11 as title but the file "wmsetsdk" which asks for accepting the licence
agreement has WMP 10 as title. It would also be worth mentioning that when I
tried to roll back to WMP 10 it was not possible to do it from "Add/remove
programs" I had to go to C/windows/$unistall...$/spuninst/spunisn.exe" then I
could remove WMP 11. Is it possible there is something remaining from WMP 11
that needs to be removed to revert back to WMP 10?



"RalfG" wrote:

Media Player is part of Windows and the basic version never appears in Add
or Remove Programs, so you can't uninstall it. All that can be done is to
hide/unhide its icons using Add or remove Windows Components, which I
described earlier in the thread. The only time WMP appears in Add or remove
programs is if you have an updated version installed. Uninstalling the
updated version automatically reverts you back to the previous version of
WMP that was on the computer. Example, if your original version in Windows
is WMP9 and you update to WMP10, then uninstalling WMP10 automatically
reverts to WMP9. It does not remove WMP. Similarly updating from WMP10 to
WMP11 and then uninstalling WMP11 reverts it back to WMP10. WMP always
remains on the computer in one form or another.

You ran the validation tool diagnostics so the tool is installed and
functional. Validating Windows and/or MS Office (IIRC) was part of the
diagnostic so I presume you did that. You try to run the WMP version that is
on the computer, get a validation box but cannot proceed, or you try to
install an update, get a EULA acceptance box and cannot proceed. The only
thing left that I can think of is that the scripts for these two popups are
being blocked by something on the computer, but the diagnostic should have
identified that, at least for anything blocking the validation tool. You can
reduce the IE security settings to minimal, turn off any pop-up, script,
worm blocking features in IE, your AV, anti-spyware and firewall software.
Beyond that I'm out of ideas.



"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:00DB7B44-B2EE-4C8A-8D93-CED66FFA6D5F@xxxxxxxxxxxxxxxx
You were right these three updates were located at more than one place.
Any
way before confirming that I installed them again. I have also run the
validation tool but the problem is still there and the media player does
not
even appear in "Add/remove programs list". What more I can do?

"RalfG" wrote:

That's what I meant anyway. Try this webpage, it's an online diagnostic
for
the validation tool:

http://www.microsoft.com/genuine/diag/default.aspx?displaylang=en


"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:05B0C6DC-D20F-4BA5-B490-DFE43FE9B48D@xxxxxxxxxxxxxxxx
Just to add that in my list of "Add/remove programs" Microsoft
validation
tool does not exist. However there is Windows genuine advantage
validataion
tool but it can not be removed from there because it has no remove
option.

"RalfG" wrote:

Before that try running Belarc Advisor to see if it can identify any
missing/damaged updates that could be fixed individually. It will list
all
the individual updates that are installed on the computer and indicate
whether they passed verification.

http://www.belarc.com/free_download.html

It identified damaged or missing updates for me in the past and I was
able
to reinstall just the ones that were needed.

The MS validation tool can be uninstalled using Add or Remove
programs.
To
see the entry for it though you need to put a check mark in "show
updates"
in Add or Remove programs. Reinstall it from Windows Updates.

SP2 can't be uninstalled as far as I know. Ordinarily it would be
installed
from Windows updates as well but you can download a copy (it is a
huge
266MB file!) from the site below. See what Belarc says before you try
downloading and installing this.

http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&DisplayLang=en



"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A4C5C47D-29AC-44C6-9EEE-AE65F298FAEB@xxxxxxxxxxxxxxxx
To reinstall SP2 do I need to unistall it first and how can I
proceed
to
reinstall SP2 and MS validation program. Where will I find them?


"RalfG" wrote:

I accept that your Windows is genuine, however some of the files
you
need
for the validation to work could be damaged or missing. WMP 9 is
part
of
Windows, it shouldn't need reinstalling. IE security settings, or
sometimes
AV or firewall software can block Windows updates but I don't know
of
any
off-hand that block validation. You can try turning those things
off
though
and see if it helps. Otherwise I suspect you may need to reinstall
SP2
and
the MS validation program.

"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:32307C56-6D76-4D8A-988F-7998FE61660A@xxxxxxxxxxxxxxxx
I have checked in the add/remove wiondows components WMP is ticked
there
but
infront of it it shows 0.0MB. I tried to install WMP9 but I got
the
message
that a WMP already exists so I could not install that. If I go to
"programs"
from "start menu" the WMP icon is there but if I click it I get a
window
asking for validation of Windows but the "validate" icon does not
work.

I have also checked in the c/program files/WMP there exist three
files
with
WMP icon. If I click "setup_wm" it asks me to validate windows
which
does
not
work. second icon is "wmplayer" if I click it it also asks the
same.
the
third is "wmsetsdk" if I click it it asks for accepting the
licence
agreement
where "accept" icon does not respond. Is there any way I can get
rid
of
this
validation problem. By the way my window is genuine.

"RalfG" wrote:

If WMP10 wasn't automatically restored after uninstalling WMP11
then
WMP
9
should be on the computer and (hopefully) functional. One
version
of
WMP
is
always there in XP, so does WMP run at all? Whether there are
icons
displayed for it or not you can check in Add or Remove programs
in
the
left
hand column under "Add/Remove Windows Components" to see if
Media
player
is
set to enabled.


"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:89B5555C-E4C7-42B4-B7D4-FD9143F99209@xxxxxxxxxxxxxxxx

Yes I scroll down to the end of the agreement but there was
nothing
to
select or tick. I have windows XP home edition.
"RalfG" wrote:

Did you scroll down to the end of the agreement?

"umar161" <umar161@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:4A992DDE-ADA5-43BD-8BCA-C5A52C2F384B@xxxxxxxxxxxxxxxx
I upgraded to media player 11. When I tried to play it, it
asked
me
to
validate my windows and when I clicked the "validate" icon
it
is
not
active
or it does not respond. I tried to roll back to media
player
10
and
uninstalled "media player 11", "media fromat runtime 11"
and
also
Microsoft
User-Mode Driver Framework Feature Pack 1.0.0. Now when I
try
to
install
media player 10 again it asks me to accept the agreement
but
when
I
try
to
click "accept" the option is not active. Can someone help
me
to
get
rid
of
this problem and restore my media player 10? I will be
grateful.


















.

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