Re: WMP error - FRUSTRATION
- From: gr8scott319 <gr8scott319@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 26 Jun 2007 13:40:02 -0700
I have the exact same issue including the cause stemming from Pinnacle
installation. Seems like the second you mention that problem stems from its
installation the pros here on Microsoft Support won't respond. Nevermind
that the issue lies within WMP and/or IE. Why can't someone suggest a place
to look into such as the registry, etc??????
HELP!!!!! Seems like Neil especially only offers obvious answers that we
have already looked into. He offers the same advice even though time and time
again he is told that it makes no difference. Is there noone that has the
abiltiy to look past the obvious and do a little more digging. Obviously,
there are an awful lot of people experiencing similar issues with WMP11 yet
still no real assistance is being offered.
"BlondBoy47" wrote:
Windows XP Pro SP2 here. This issue is NOT related to DRM issues…. Those are.
separate. I’m working with unprotected media.
Same prob here, no resolution. BUT, at least in my case, I do know what
software caused this error and how (in a way). I just can't figure out is
exactly WHAT the software changed in the registry that I can change back to
fix this stupid problem.
To be clear, I too CAN play any given MPG file IF and only IF I first
download it to the local hard drive. As with others, if I try to play the
same MPG directly from the website, I get the same COOD11B1 error message.
Here's what I've discovered and hopefully, this might trigger some others
out there with ideas.
First, the cause. I use Pinnacle Studio 10 Premium Media Suite video
editing software. What seems to be causing the problem is that when I
uninstalled Studio from my machine AND install its Media Suite software as
well, it "changes" something... or better said, it doesn’t RETURN WMP's
registry settings to what they were before it was installed. After the
uninstall, WMP returns above error in said scenario.
If I were to reinstall all of Studio Media Suite, the problem disappears.
Now, that being said. Here's something else I've seen, which by the way,
may back up what smallpipe suggested about WMP’s file hand off, or perhaps
IE’s file hand off to WMP!
If I download the MPG to the hard drive, play it in WMP I can check its
properties and see things like Media type: Video, Size: 352x288, Aspect
Ratio: 1.34:1, Audio Code and Video Codec: MPEG .. decoder, and location,
which points to where I saved it on the hard drive. All its information is
intact.
HOWEVER, if I try to play the same file from the site (any site, any mpg
file will do, and one that played just fine before) now, in Now Playing,
there’s a Red X with the file name. If I check its properties, there is NO
INFORMATION at all, EXCEPT for the location, which does properly show the URL.
So, it does appear that “something” is blocking or stopping the header
information from passing from IE to WMP.
And yes, I’ve made sure that everything in security is allowing the media to
be played without restriction. I’ve even, as a test, turned off ALL firewall
and security settings to off and the problem still occurs.
Hope this triggers some more thought, experiment and maybe a resolution. If
I come up with a resolution to this, I will post it immediately (unless of
course I give up and re-image my PC to a pre-Studio 10 condition… which does
work, by the way
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