RE: Two problems: license and burning
- From: Mike Poz [MSFT] <MikePozMSFT@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 14 Jun 2007 14:09:02 -0700
Reinstalling it won't resolve the issue if the burner detection issue was
present under WMP 10.
You said you don't know how to uninstall DVD-RAM? You may not need to, you
may just need to disable it. Unfortunately I don't have one of those drives
available, but in the Windows XP drive properties dialog (right click the
drive in My Computer), one of the tabs should have a checkbox that enables
DVD-RAM functionality.
Go through each of the tabs on the Properties dialog to see if you can find
it, and if it's checked, uncheck it.
My apologies for not being able to provide specific steps to get to it, I've
only seen it once a few years ago.
--
Thanks!
Mike Poz [MSFT]
--------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
"KHL" wrote:
Yes and no. I did it a long time ago and it worked fine, but re-installed.
again today because of the burning device issue.
"Mike Poz [MSFT]" wrote:
Recently updated to WMP 11?
--
Thanks!
Mike Poz [MSFT]
--------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
"KHL" wrote:
I always had DLA, so don't see why this would suddenly be a problem. I have
tried to delete DVD ram, but it still doesn't work. This is all so very odd.
"Mike Poz [MSFT]" wrote:
Yes, DVD-RAM support is the original "Direct to Disc" implementation and is
usually tied to your burner drive, not all burners support DVD-RAM.
http://en.wikipedia.org/wiki/DVD-RAM (From the Introduction section:
DVD-RAMs can be accessed just like a hard or floppy disk and usually without
any special software.)
It appears that DLA is the newest acronym for Roxio's "Direct to Disc"
implementation.
http://www.roxio.com/enu/products/dla/overview.html
Going to have to update my library of what they're calling it.
--
Thanks!
Mike Poz [MSFT]
--------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
"KHL" wrote:
Don't have this direct to disc. But there seems to be a lot of disc-software
on the computer. Stuff called DLA from sonic, DVD ram and so on. Anything
else you know can cause problems?
"Mike Poz [MSFT]" wrote:
Your inability to burn DRM'd content is related to the fact that Media Player
cannot see the burner.
Take care of the "Direct to Disc" part of Sonic (disable or uninstall only
that part of Sonic's burning software) and you should find that you can burn
your files again.
--
Thanks!
Mike Poz [MSFT]
--------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
"KHL" wrote:
This is what I find very weird, because when I go to the properties in Media
Player it says that I'm allowed to play and burn and so on for as many times
as I want. When I go to properties from the music folder it says protected
contents.
I don't get it. But then again since Media Player can't find the burning
device, I don't know if I can burn in Media Player - just know I can't burn
in Media Center anymore.
"Mike Poz [MSFT]" wrote:
The music tracks that won't burn, if you right click them in Media Player and
select properties, you'll get a dialog with a number of tabs. One of the
tabs says "Media Usage Rights".
If you don't have permissions to burn, that tab will have the text:
This file cannot be burned.
This probably means that you didn't purchase the track or that where ever
you got it from, it didn't come with burn rights.
--
Thanks!
Mike Poz [MSFT]
--------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
"KHL" wrote:
Thanks for the answer. I have always had Sonic installed on the comp., but I
will look more into that later (off to work now).
There is no problem with playing the music files, only burning them in Media
Center. Can burn them in oher programs though. I have tried to play songs and
then burn them, but it will not. Just tells me the files are protected by a
license. I have burned them before in Media Center and have not re-installed
or anything.
"Mike Poz [MSFT]" wrote:
If WMP cannot see your burner, it's likely that you have Roxio/Sonic's
"Direct to Disc" or Nero's "InCD" installed on your computer. Both of these
prevent WMP from seeing the burner drive as they tell the operating system to
treat the discs like hard drives.
Disabling or uninstalling the offending component usually resolves that issue.
Your WMA files may have been ripped with copy protection enabled. Your best
option is to re-rip the files without copy protection enabled (Tools ->
Options, Rip tab, "Copy protect music" checkbox).
If you cannot then you have to play the content to force a re-licensing of
the content. Typically this is a problem if you have a new computer, or if
you've done a clean install of your operating system and copied the files
back onto the computer.
Playing the content should make a webpage appear going to a Microsoft
website that will restore the licenses.
--
Thanks!
Mike Poz [MSFT]
--------------------
This posting is provided "AS IS" with no warranties, and confers no rights.
"KHL" wrote:
For some reason, Media Player suddenly won't recognise I have a burning
device. Other programs burn fine, but Media Player just tells me to plug in a
burning device. Any thoughts?
And also, Media Center (not player) won't burn the wma-files, but only the
mp3-files, because of a license problem. I must say that I have burned the
very same files before and all the songs are from my own ripped cd's. Any
more thoughts?
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