Re: WMP keeps crashing. Anyway I can reinstall WMP on Vista?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance


What's the current crash bucket information?
http://zachd.com/pss/pss.html#bucket

It sounds like you've installed a bunch of third party code that wasn't
extensively tested. The fault bucket information should likely narrow down
what is causing Vista to crash here.

There's two versions of FFDShow: the old version that's broken and buggy,
and FFDShow Tryouts, a project that is still under development. The latter
is the better solution, but it's not really locked down to any final version
yet that I'm aware of. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Thomas Thomassen" <ThomasThomassen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:1D8256E8-7033-4365-BA77-DEC1D6B77574@xxxxxxxxxxxxxxxx
I uninstalled the ffdshow package.
I also checked the folder where divx had been installed. there was an
uninstaller file there for the divx bundle. the control panel only listed
the
codec, whihc I though was the only thing I did install anyway. I launched
the
uninstaller and it uninstalled stuff. I then made sure the divx folder was
deleted.

rebooted.

WMP still crashes. :(



"zachd [MSFT]" wrote:


That crash very specifically identifies divxdec.ax . Is that file still
on
your system anywhere? Various horrible installers install it to all
sorts
of random locations, so uninstalling or reinstalling may have little
effect.
If it's still on your system, that would indicate that the uninstall
process
didn't work as expected.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"Thomas Thomassen" <ThomasThomassen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:A87F5438-F8A6-458D-8812-4E0799F04C41@xxxxxxxxxxxxxxxx
Sorry about the multiple replies there. Dunno why that happened. Only
clocked
post once.


The details I get from the crash report is:

Product
Windows Media Player

Problem
Stopped working

Date
15/05/2007 00:10

Status
More information available

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6324
Application Timestamp: 4549b52a
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6000.16386
Fault Module Timestamp: 4549bd61
Exception Code: c0000005
Exception Offset: 0000fc12
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 2057
Additional Information 1: 31e8
Additional Information 2: b82ecb36c282b24a6e826963e9a8dc71
Additional Information 3: 919b
Additional Information 4: 576fe3992c7e27cab1e580ea21763ea0

Extra information about the problem
Bucket ID: 344056275



"Thomas Thomassen" wrote:

A few days ago WMP started to crash after playing a few songs. It'd be
completely random songs. mp3 or wma audio.

After the crash the Windows Problem and Solution icon appears in the
system
tray. It informs me that it's a problem with DivX and recommend that I
download a newer version of DivX.

I found that odd since I was playing mostly mp3 file or wma audio
files.
However I downloaded latest version and tried again.

Still the same.

I have even uninstalled DivX, but WMP STILL crashes and blame it on
DivX.

What gives?

Is there any ways I can reinstall WMP on Vista? It used to work fine
up
until recently. And I can't figure out why.





.

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