Re: Another DRM problem


Under WMP's Help:About:Technical Support Information page, what Indiv
Version does it say you have?
http://zachd.com/pss/pss.html#indiv
should proooooooooooobably fix you up, but that's just educated guesswork.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"brianT" <brianT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D480A1C2-7452-4174-A4D4-93DC3FCF16FE@xxxxxxxxxxxxxxxx
Can anyone suggest what I can do. I've tried everything save re-installing
the os, which I don't really want to do as I only have the recovery disks.

Brian
--
BrianT


"Mike Poz [MSFT]" wrote:

Just to be sure that you have all the updates, there's a Media Center
roll-up
package that is required for WMP 11 to work correctly.

Please make sure that it's installed, you can get it from here:
http://support.microsoft.com/?kbid=925766

If it turns out you do need this package, please revisit the DRM Upgrade
link I provided previously. Hopefully this will resolve the issue.

If all is still not working after that, we'll investigate further.

--
Thanks!
Mike Poz [MSFT]


"brianT" wrote:

Thanks Mike Poz

It is when I click on the "Upgrade" link that I get the "Windows media
player cannot play the file......" message.

4oD opens in its own window without the address bar but the overview
page is;
http://www.channel4.com/4od/

...but I think the problem lies with my inability to upgrade media
player.
I am running XP media centre sp2 with all of the updates installed if
that
makes any difference.
--
BrianT


"Mike Poz [MSFT]" wrote:

Brian,

Very likely, if you need to update your DRM on Windows, all you
really need
to do is visit this website:
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

If that doesn't work for you, please provide an URL to the station
website
that you're talking about. A specific content URL would be most
helpful.


--
Thanks!
Mike Poz [MSFT]


"brianT" wrote:

I have installed MP 11 in an attempt to get Channel 4's 4oD
working.
When I try to download or play a program it says that it needs to
update
DRM, ok so far.
Problem is that when I click ok I get an error message saying
"Windows media
player cannot play the file. If the file is located on the
internet, connect
to the internet. If the file is on a removable storage card, insert
the
storage card."
I have tried updating straight from the microsoft site with the
same result
and also renaming the DRM folder in the default folder.
I have also tried after disabling anti-virus and firewall with the
same
problem.

Can anyone offer any help?
--
BrianT


.

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