Re: windows media player crashes frequently




I could only speculate - McAfee probably would have the answers there. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"kunal s patel" <kunalspatel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:24295F63-393A-46CF-8D95-17C143E03070@xxxxxxxxxxxxxxxx
Well i can only say......phew......after spending so many hours finding
what
is worng
i was able to get what was wrong :)..........it was due to mcafee
antivirus.....i uninstalled it and now my media player works like
before....problem was due to a dll called entapi.dll file......now my
question is how do i make both of them mcafee as well as windows media
player
to work together.....will installing latest wersion of mcafee solve the
problem ??

"zachd [MSFT]" wrote:


What happens if you simply rename the *key*?

In theory you can just generate a crash dump and open that up in Visual
Studio and look at that, but that's likely going to be difficult for you
to
sort through.

If you can get me a fault bucket number here, I can probably help.
Failing
that, of course, I can only really wildly guess. =)

What's the data under WMP's Help:About:Technical Support Information?
That
may point out potential badness.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

"kunal s patel" <kunalspatel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9B6C5323-B8BC-4C2A-A373-7FEAB05372BF@xxxxxxxxxxxxxxxx
I tried doing that but still same error pops up.........the dialog box
doesnt
go and windows media player crashes.....these how my reistry entry
(aedebug)looks like after changes

Name Type Data
(default) REG_SZ (value not set)
Debugger REG_SZ Auto = 1
PreVisualStudio7Debugger REG_SZ

I have visual studio 2005 installed on my machine......how do i go
about
it
now??

kunal


"zachd [MSFT]" wrote:


Rename your AEDebug key--
http://msdn2.microsoft.com/en-us/library/bb204634.aspx

-Z
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

"kunal s patel" <kunalspatel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:C274D262-DE1B-4FF4-84A5-1086B516EC67@xxxxxxxxxxxxxxxx

how do i stop JIT Debugging ??
"zachd [MSFT]" wrote:


That sounds like you installed windbg or something else which is
catching
the faults. The call stack might be illuminative. You may also
want
to
turn off JIT debugging so that you can report this and get the
fault
bucket
number, though.
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

"kunal s patel" <kunalspatel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:E20B9F60-8323-4237-B7B4-6FA65D9DFB04@xxxxxxxxxxxxxxxx
Now what i did is removed the windows media player and
reinstalled
it...now
as soon as the installation is over and windows media player
starts,
i
get
a
messagebox with following details

memory 0x370036b4 referenced at 0x00000428.. memory cannot be
"read"
press ok to terminate
press cancel to debug

Now as soon as i press ok..windows media player stops n i DONT
get
the
screen for sending report to microsoft required to generate fault
bucket.....Now i checked my event application log....and it had 3
similar
entries...here are the details of it

source: application popup
event id: 26

and in description..it shows the same stuff as in message box.

I dont know what is going wrong and where

Any help would be appreciated

kunal

"zachd [MSFT]" wrote:


What's the fault bucket? The exact data here:
http://zachd.com/pss/pss.html#bucket
is of high value. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers
no
rights.
--

"kunal s patel" <kunalspatel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:CEF91546-ABEF-4AD1-90E2-FFE64E55F22B@xxxxxxxxxxxxxxxx
Hi all,

Until couple of days back...my media player (windows media
player
11)
worked
fine but from last couple of days after i did auto
update....it
has
started
crashing.....i get an error of this sort

memory xxxxxx referenced at yyyyyy, cannot read(sometime
write)
the
memory,
click ok to terminate click cancel to debug....now when i
click
ok...windows
media player closes and what worse..i have to reboot my
machine
to
start
the
media player again......

I checked the application event log and it said event id
26...application
popup....n something regarding a dll called ntdll.dll

what should i do to remove this error

kunal





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