WMP 11 on XP playing music on Urge problem
- From: LadyFalcon <LadyFalcon@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 4 Apr 2007 09:58:01 -0700
Neil? Or anybody else. I can now see the video bits at the top of the
screen and can play music already in my library. However, when I try to
download anything new I get this response:
"Windows Media Player encountered a problem while playing the file. For
additional assistance, click Web Help."
When I click on Web Help...
"Windows Media Player Error Message Help
You've encountered error message C00D11B1 while using Windows Media Player.
The following information might help you troubleshoot the issue.
Cannot play the file
Windows Media Player cannot play the file. You might encounter this error
message for one of the following reasons:
Your sound device, such as a sound card or sound controller, requires an
updated driver. To determine if an updated driver is available, see Windows
Update at the Microsoft Web site, or see the sound device manufacturer's Web
site.
Your sound device is not functioning properly. Try using Device Manager to
check the status of your sound device.
To check the status of your sound device
Do one of the following:
If you are running Windows XP, click Start, right-click My Computer, and
then click Manage.
If you are running Windows Vista, click Start, right-click Computer, and
then click Manage.
In the pane on the left, click Device Manager.
In the pane on the right, expand Sound, video and game controllers, and then
look for the name of your sound device.
Do one of the following:
If your sound device is listed but the icon includes a red "X," the device
has been disabled. To enable the device, right-click the icon, and then click
Enable.
If your sound device is not listed, in the pane on the right, expand Other
devices. If Multimedia Audio Controller appears in the list, right-click the
icon, and then click Update Driver or Update Driver Software. Follow the
on-screen instructions to find and install the driver software.
If you are not able to find and install the correct driver software, see
your computer manufacturer's or sound device manufacturer's Web site for
further assistance.
You do not have a sound device installed on your computer. Install a sound
device, and then try to play the file again. For details, see your computer
manufacturer's or sound device manufacturer's Web site.
You are trying to play a file on the Internet and the server might be
temporarily unavailable or there might be a network issue. Try again later.
You are trying to play an MP3 file that contains compressed ID3 headers. The
ID3 header is a portion of the file that stores the song's album information
(for example, the song name, artist name, album name, and genre). This
information is sometimes called a "tag."
To fix the problem, make a copy of the file and then use a non-Microsoft ID3
tag editing program to remove or reset the file's ID3 headers. After you
remove the ID3 headers, Windows Media Player should be able to play the MP3
file.
Attempting to remove ID3 headers might damage the file and make it
unplayable. Therefore, always make a copy of the file before you edit it.
If this solution does not resolve the problem, the file might be corrupted."
Well, since I can play music from my library...obviously nothing is wrong
with my sound device. My secondary question is...can I or should I attempt
to remove ID3 headers from subscription content? It doesn't sound like
something I'm comfortable with doing.
Thanks for the help and/or suggestions.
LF :-)
.
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