Re: I can see clearly now that IE7 is gone...

On 22/3/07 16:12, in article
DF67F0A8-5CC6-4CF7-8829-B7722907EC9A@xxxxxxxxxxxxx, "Dale"
<dale0973@xxxxxxxxxxxxx> wrote:

Since I know you follow this forum, I know that you are aware that bugs are
terribly expensive to fix and that you just cannot ask the Windows Media
Player product team to fix a bug.

Sort of like Firestone tires on Ford Explorers, bugs only get fixed when not
fixing them costs the company more than fixing them would cost.

Dale

Since Microsoft are charging UK customers D_O_U_B_L_E the US price for
Windows Vista I would have thought they could afford to fix a few bugs.

One could also argue that the bad customer experience and PR caused by bugs
IS a cost to the manufacturer. After all even Jim Allchin thinks WMP sucks.

"I have to tell you my experience with our software and this device is
really terrible,² he wrote in the e-mail. ³I expect you already knew this
but I had not personally experienced it. Now I spent last night really
playing with it. My goodness it is terrible."

Not to mention notorious Windows phile Paul Thurrott being a dedicated
iTunes user. http://www.winsupersite.com/reviews/apple_itunes7.asp

.

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