Re: Vista version Media Player 11 won't start up.
- From: pugwashtizzie <pugwashtizzie@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 5 Mar 2007 06:46:18 -0800
In further correpondence with Microsoft who, incidentally, have been very
helpful and attentive (should be for software that cost me nearly £200!), I
have received the following email:
"Thank you for your reply. In this case I can only suggest running an
in-place installation of Windows Vista on your computer. To do so please
start Windows Vista from your hard drive and insert the Windows Vista DVD
after booting. Now please run the Windows Vista setup again from within
Windows Vista. This will repair all applications including Media Player and
Media Center by replacing the damaged files. It might be possible that you
need to install a device driver again if you have installed the drivers for
your hardware manually but normally all installed application will not be
harmed by this additional installation."
I was the under the impression tha running Windows Vista setup again would
wipe out the previous installation completely but obviously I was wrong. I
just wish that in the Vista Help section they would mention this option.
Maybe they have but I cannot see it.
I have not tried the above because before receiving the infomation, I took
the drastic step of having a second drive installed and clean installing XP
on one drive and clean installing Vista on the other (apparently must be done
in this order, i.e XP first and Vista second). IN other words, starting all
over again!
"MC360" wrote:
On Feb 28, 4:55 pm, pugwashtizzie.
<pugwashtiz...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Have finally received an email reply from Microsoft as follows:
"I am not sure what causes the problem with Windows Media Player but at the
moment there is no update available for the Media Player of Windows Vista and
the Media Player designed for Windows XP cannot be installed on Windows
Vista. Because the Media Player is part of the basic installation there is
also no option to remove it from Control Panel > Programs or to run a stand
alone reinstallation of the Media Player.
I think the easiest way to solve your problem is using System Restore to
restore your system to a date where Windows Media Player was still working
without problems. To do so please go to Start-menu > Search-bar > type in
RESTORE and press Enter on your keyboard. This will open the System Restore
program where you can select a restore point after clicking on Next. Please
select a date before the 24th February to get the system repaired. If you
have installed additional applications after the 24th February it will be
necessary to reinstall the software of course."
For some peculiar reason I have no Restore Points before Windows Media
stopped working so it seems that I am going to have to reinstall Vista whci I
consider ridiculous.
Incidentally, before I received the above email reply I spoke to Microsoft
(India?) who were unable to provide a solution and promised to phone me back.
They didn't.
"pugwashtizzie" wrote:
Have got exactly the same problem as you have though my Media Center also
does not work and I am running Windows Vista Home Premium version. As I
bought the full version (costing nearly £200 !!!) I have the right to contact
Microsoft by email for free. They claim a reply in 24 hours but I have been
waiting 72 and I have heard nothing.
"markymar...@xxxxxxxxxxx" wrote:
I'm running Windows Vista Ultimate. I've had the system for about 2
weeks now. Media Player 11 has just stopped working. If I try to open
up an music file, nothing happens. I can click all day on any media
file and Media Player 11 will not fire up.
Apple iTunes however will play my mp3 files ( untill it locks up/
freezes), pretty much useless for anything else at the moment,
including syncing up the 4 iPods in the house. My feelings on
this....this is the experience Apple intentionally wants new Vista
users to have, at least till they decide to release the glitch free
Vista compatible version of iTunes.
Getting back to Media Player 11,I thought maybe I should un-install it
but when I go to the add/remove programs option screen, Media Player
isnt even on the list, Vista wont allow me to remove Media Player 11.
I tried to download and install it from Microsoft in hopes that it
would give me an option to repair or re-install it but all I could
find was an XP version. When I tried to install it , Vista would give
me a pop up message telling me that my system currently has the most
up to date version, then it automatically ended the installation.
I'm not going to re-install Vista just to fix this, I should have
better options and more control, but I don't obviously.
Overall I still like the cool new features of Vista and hope a
Microsoft Guru will have a fix for me soon. I love my mp3s' & Im
getting grouchy without my Media Player 11.
Well I did a RESTORE and I guess you could say it solved my Media
Player 11 along with the Media Center issues that came with it but
caused new ones. Now I have to install a bunch of other software all
over again. My issues started after the installation of Sony Sound
Forge 8 and Sony Acid Pro 6d. Lets try this again.
- References:
- RE: Vista version Media Player 11 won't start up.
- From: pugwashtizzie
- Re: Vista version Media Player 11 won't start up.
- From: MC360
- RE: Vista version Media Player 11 won't start up.
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