Re: License Migration to Windows Media 11
- From: "Dale" <nospam@xxxxxxxxxxx>
- Date: Thu, 1 Mar 2007 21:20:41 -0600
If the content provider allows licenses to be restored.
Dale
"zachd [MSFT]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:uyGrBA4WHHA.4796@xxxxxxxxxxxxxxxxxxxxxxx
You would need to restore your licenses from the content provider.
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"WM11" <WM11@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:940266EE-7D74-41C7-91D2-5173718674B9@xxxxxxxxxxxxxxxxOK then.
I'm sorry I didn't check this post for a few days, so I'm not certain if
it's better to leave things as they stand...but I still don't understand
quite what I should do - sorry not really a techie.
I ran the "back up my licenses" option on my laptop and backed them up to
the external hard drive, so they are ON the hard drive, but there is no
option in WM11 to restore the licenses. So, if I plug the external drive
into the laptop and run the restore license option, will that re-associate my
licenses with my external hard drive?
"Dale" wrote:
"zachd [MSFT]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:e%23ABlp%23VHHA.480@xxxxxxxxxxxxxxxxxxxxxxx
>
> We're talking about cross-purposes off-topicly. =)
The quality of Microsoft's support for Windows Media Player, worldwide,
seems to be on-topic in a Microsoft controlled newsgroup offered as part of
the overall support package for Windows Media Player. You are the one who
changed the topic from a discussion of support policy for DRM failures to a
discussion of hate.
>
> The origin or native language of any person has no bearing upon their
> technical merits.
Absolutely. The language barrier does not tell us a thing about the person
on the other side of the wire. When I speak to them, I am fully aware that
they are, just like me, a person who works because that's how he or she
earns a living so that they can attend to the things that are really
important in life, such as family. I am very aware of the fact that they
are underpaid, often abused, and are not at fault at all that Microsoft has
put them in a position that puts stress on them and the caller just to save
a few dollars. Every time I have spoken to any offshore (from the US
perspective) support person working under contract to Microsoft, they have
been very courteous and tried very hard. They are fantastic workers who
just need a job and Microsoft took advantage of their need.
I have worked as MIS and telecommunications manager in a medium sized
company with a 350 seat call center. I am very aware that call center
employees all over the world are people who just need a job to support their
families. When the company they work for has policies that cause problems
for customers, the board of directors and senior executives that created
those policies never have to bear the burden for those decisions. It is the
near-minimum-wage call center representative that has to bear the brunt of
the customers' frustrations and anger. And that is whether the call center
is in the United States or India.
What the language barrier does reflect on is Microsoft - a company who has
done great things in localizing software but does not localize its support.
And the reason that Microsoft's support is not localized has nothing to do
with having enough users of any native language to support the localization
of support for that language. It has everything to do with the fact that so
many Indians have great technical skills and training and Microsoft can get
them, because of the poverty of their country, to work for peanuts.
> Outsourcing is a very interesting topic.
Your usual blowoff when you just cannot defend the position you have taken
on something.
>
> I think that cuts to the core on both of our points.
>
That doesn't cut to the core of anything. It simply blows the topic off.
That's what you do with anything that reflects negatively on Microsoft.
You took a simple statement about language barriers in Microsoft's product
support and turned it into a question of hate. As far as I am concerned you
need to either retract your statement and apologize or you need to
acknowledge whose policies and practices really reflect hate. Microsoft
does not use Indian developers and support personnel because they love the
Indian people. They use Indian developers and support personnel because
they can pay them less than half of what they would pay an American to do
the very same work. So, Zach, who is it that has little regard for the
value of Indian contract workers?
You took a simple statement of fact and tried to twist it around into a
statement of hate so you either retract and apologize for your response or
you address the real question of hate.
Dale
.
- Prev by Date: Re: WMP11 slow with certain video files under Vista
- Next by Date: Re: WMP 11 Now Playing List
- Previous by thread: Re: ID3 Tags on newly ripped files not showing in WMP 11
- Next by thread: Re: WMP 11 Now Playing List
- Index(es):
Relevant Pages
|
