Re: Vista + Urge = No joy

More finger pointing... Microsoft says URGE; URGE says nothing. But that never happens. Both Microsoft and URGE willingly and enthusiastically take ownership of the problem when you spend your hard earned money and then cannot use the product they conspired...er.. partnered to sell to you.

Dale

"MVO" <MVO@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:667C08F6-89BF-49CF-A386-25598BA59FAF@xxxxxxxxxxxxxxxx
I am also experiencing this problem, and URGE has no response. I'm sorry,
but as indicated in some other posts, this IS a Microsoft problem as this is
the flagship of Vista media capabilities and MSFT's "answer" to Itunes plug
and play, so if they are going to partner with someone they best make sure it
works out of the box. I am running a brand new Vista Premium laptop and
cannot get URGE to install as in the other posts. Unfortunately, your
solution below does NOT work as the MTVN key does not exist under
Subscriptions and I do not have the developer skills to add any of that
without step by step direction. Please research this and provide as I'm sure
I'm one of many suffering this.

Thank you

"zachd [MSFT]" wrote:


If it's that issue, set these:
===
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\Subscriptions\MTVN]
"Capabilities"=dword:00000058
"SubscriptionObjectGUID"="{847ae63a-d988-43ec-b1de-467079194d7e}"
"FriendlyName"="res://Urge.dll/RT_STRING/#4"
===
to fix it.

MTV / Urge support should be more helpful here, though.

If you want to try to debug this yourself and the above doesn't help, turn
on MSI logging:
===
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
===
, then instlal Urge. If it's a failure in Urge, there would be an
indication in the Urge log, located under %temp% - the filename is randomly
generated and is the most recent MSI*.log file.

This is something the Urge staff should know 10000x more about than anyone
here would. =)

-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"jwaggone" <jwaggone@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E5255BBB-AC33-4C89-A150-A3C940C61439@xxxxxxxxxxxxxxxx
> As I said, "New Laptop w. Vista" (not an upgrade) and I get the same > error
> message (80040152) that Running Man described. I also get it at the > same
> point in the URGE install process (95%)
>
> "zachd [MSFT]" wrote:
>
>>
>> Is this system an upgraded system? What exact error code number do >> you
>> get?
>>
>> -- >> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "jwaggone" <jwaggone@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:AD3F807F-3FC4-4CBE-AB99-B1D25F5B46BE@xxxxxxxxxxxxxxxx
>> > That may or may not be true.
>> >
>> > My problem: in Vista, when I click on URGE in WMP 11 it trys to
>> > install,
>> > the
>> > instalation goes swimmingly up to 95% and then I get the same error
>> > message
>> > RunningMan described. So the problem seems to be the same even if we
>> > arrived
>> > at it from different directions.
>> >
>> > IN any case, I'm unable to follow your advice (unistall then >> > reinstall
>> > URGE)
>> > since URGE doesn't show up in the Programs and Updates Dialog.
>> >
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> Could you define your problem as if it's your problem alone? If >> >> it's
>> >> a
>> >> new
>> >> laptop, it would not be possible for you to hit the XP-to-Vista >> >> Urge
>> >> upgrade
>> >> issue the original poster had hit. =\
>> >>
>> >> -- >> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >> "jwaggone" <jwaggone@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:3BEC5841-FBAC-4B1F-B02A-664C0DD74A6F@xxxxxxxxxxxxxxxx
>> >> >I have had the same exat problem. New Laptop w. Vista (which I
>> >> >otherwise
>> >> > enjoy). Media player won't connect to the internet even though I
>> >> > definitely
>> >> > have a connection. All the MS help info says to uninstall and
>> >> > re-install
>> >> > URGE
>> >> > but URGE does not appear in the Programs and Updates dialog so I
>> >> > can't
>> >> > figure
>> >> > out how to uninstall it.
>> >> >
>> >> > Any help would be appreciated.
>> >> >
>> >> > jwaggone
>> >> >
>> >> > "zachd [MSFT]" wrote:
>> >> >
>> >> >>
>> >> >> Uninstall and reinstall Urge and you're good to go.
>> >> >>
>> >> >> Known bug in their installer that they're aware of and I believe
>> >> >> are
>> >> >> addressing Real Soon Now.
>> >> >>
>> >> >> -- >> >> >> Windows Media Development Team (speaking for myself only)
>> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> >> This posting is provided "AS IS" with no warranties, and confers >> >> >> no
>> >> >> rights.
>> >> >> --
>> >> >> "Running Man" <RunningMan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> >> >> message
>> >> >> news:E5E9DC40-86AB-468D-A45B-A90A1C5C13BE@xxxxxxxxxxxxxxxx
>> >> >> > Have installed Vista RC2 (build 5744) with whatever version of
>> >> >> > WMP11
>> >> >> > ships
>> >> >> > with it (I know I'm supposed to like the new simple menu
>> >> >> > structure
>> >> >> > but
>> >> >> > I
>> >> >> > really wish I could just do a Help | About to know what the >> >> >> > heck
>> >> >> > I'm
>> >> >> > running). When I click on the Urge button it downloads two >> >> >> > files
>> >> >> > and
>> >> >> > starts
>> >> >> > installing, but after getting to 95% it fails with error >> >> >> > 80040152
>> >> >> > and
>> >> >> > the
>> >> >> > message "It was not possible to complete Urge setup".
>> >> >> >
>> >> >> > I get the same thing with MSN Music.
>> >> >> >
>> >> >> > Any ideas (other than roll back to XP) that could get me back >> >> >> > on
>> >> >> > my
>> >> >> > Urge
>> >> >> > subscription? Is it possible to unload / reload the app?
>> >> >> > -- >> >> >> > ...jeff
>> >>
>> >>
>> >>
>>
>>
>>




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