Re: INSTALLATION OF MICROSOFT WINDOWS MEDIA PLAYER (WMP 11 FINAL) CRASHES COMPUTER.


OK, now rename that file (wmsetup.log).

Download WMP11 directly from
http://windowsmedia.com/download
-- you're running the AutoUpdate version, which has unnecessary wrinkles.
Now follow these steps again - if it again reboots, post the last 50-100
lines from wmsetup.log . That should be more illuminative.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"drbogdan" <drbogdan@xxxxxxxxxxx> wrote in message
news:1170127639.481464.248570@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello zachd [MSFT],

Before performing your suggestions, the
last lines in my current WMSETUP.LOG
file are copied below - do any of these
current log lines give you an idea for my
earlier WMP 11 install crashes?

Regards,
Dennis

PS --
[copy of last lines of current WMSETUP.LOG file]


[snip]
Download complete. Result: '0x0'.
=====Installing Install list. Last result: 0x0.
System restore turned off for this install.

Setup complete. Result: '0x0'.
Finished migrating WMCv2 user.
Calling import library.
Migration progress: 2%.
Migration progress: 40%.
Migration progress: 86%.
Done importing library.
Migration progress: 100%.
DoMediaLibraryImport returned 0x0.
Exited library thread.
Media Library import completed.
Setup succeeded. WMP will be launched now.

[*WMC Logging begun at 2006/12/04 - 06:20:59. Logging at level: '4'.
OS is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 11.0.5721.5145. Setup version 11.0.5721.5146.]
Set DirSecurity on 'MACHINE\SOFTWARE\Microsoft\MEDIAPLAYER\PREFERENCES
\HME'.
Set DirSecurity on 'MACHINE\SOFTWARE\Microsoft\MEDIAPLAYER\PREFERENCES
\HME'.
Registering DLL: 'C:\PROGRA~1\WINDOW~2\wmpband.dll'.
Dll Registration: Succeeded for file 'C:
\PROGRA~1\WINDOW~2\wmpband.dll'.
Current command line: '/ShowWMP /SetShowState'.

[*WMC Logging begun at 2006/12/04 - 06:31:14. Logging at level: '4'.
OS is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 11.0.5721.5145. Setup version 11.0.5721.5146.]
Setup commandlines are "C:\Program Files\Windows Media Player
\Setup_wm.exe" /Uninstall.
Uninstall For Setup Launched.
Setup beginning.
=====Building Install list.
Reg Parser: Obtained value 'Codec' for attribute 'TYPE'.
Reg Parser: Obtained value 'fhg' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Fraunhofer IIS MPEG Layer-3 Codec' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '293000' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '95' for attribute 'INSTORDER'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\l3codeca.acm' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '1.9.0.305' for attribute 'VERSION'.
Reg parser: Adding dependency 'Ref1'.
Reg Parser: Obtained value 'Registry' for attribute 'TYPE'.
Reg Parser: Obtained value 'HKCR,.wav' for attribute 'UNKNOWN'.
Reg parser: Adding dependency 'Ref2'.
Reg Parser: Obtained value 'Registry' for attribute 'TYPE'.
Reg Parser: Obtained value 'HKCR,.wma' for attribute 'UNKNOWN'.
ERROR: Reg Parser: Missing required Package attribute 'INSTALLTYPE'.
ERROR: Reg Parser: Failed to add uninstall information from reg. Last
result: 0x80004005.
Reg Parser: Obtained value 'Fraunhofer IIS MPEG Layer-3 Codec. This
component must be installed for the software to function.' for
attribute 'DESCRIPTION'.
ERROR: Reg Parser: Missing required component attribute 'TYPE'.
ERROR: Reg Parser: Failed to add component from reg. Result:
0x80004005.
Failed to Add Component codec_voxacm to Uninstall.
ERROR: Reg Parser: Missing required component attribute 'TYPE'.
ERROR: Reg Parser: Failed to add component from reg. Result:
0x80004005.
Failed to Add Component codec_wmadmo to Uninstall.
Reg Parser: Obtained value 'DRM' for attribute 'TYPE'.
Reg Parser: Obtained value 'DRM' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Rights Management' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '1783262' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '30' for attribute 'INSTORDER'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\drmclien.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File1'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\drmv2clt.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File2'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\drmstor.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'Registry0'.
Reg Parser: Obtained value 'Registry' for attribute 'TYPE'.
Reg Parser: Obtained value 'HKLM,Software\Microsoft\Multimedia
\Components\DRM\References' for attribute 'UNKNOWN'.
ERROR: Reg Parser: Missing required Package attribute 'INSTALLTYPE'.
ERROR: Reg Parser: Failed to add uninstall information from reg. Last
result: 0x80004005.
Reg Parser: Obtained value 'Use Microsoft Windows Media Rights Manager
to protect and playback your licensed digital media (such as songs and
videos). This component must be installed for the software to
function.' for attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'playback' for attribute 'TYPE'.
Reg Parser: Obtained value 'DefaultPlaylist' for attribute
'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Default Playlist' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '2937' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '70' for attribute 'INSTORDER'.
Reg Parser: Obtained value 'extinf' for attribute 'INSTALLTYPE'.
Reg Parser: Obtained value 'mymusic.inf' for attribute 'INSTALLFILE'.
Reg Parser: Obtained value 'Yes' for attribute 'UNINSTALL'.
Reg Parser: Obtained value 'Windows Media Default Playlist.' for
attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'playback' for attribute 'TYPE'.
Reg Parser: Obtained value 'skins' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Player Skins' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '3141262' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '90' for attribute 'INSTORDER'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\Program Files\Windows Media Player\Skins
\9SeriesDefault.wmz' for attribute 'UNKNOWN'.
Reg Parser: Obtained value '0.2002.12.10' for attribute 'VERSION'.
Reg parser: Adding dependency 'File1'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\Program Files\Windows Media Player\Skins
\Compact.wmz' for attribute 'UNKNOWN'.
Reg Parser: Obtained value '0.2002.12.10' for attribute 'VERSION'.
Reg parser: Adding dependency 'File2'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\Program Files\Windows Media Player\Skins
\QuickSilver.wmz' for attribute 'UNKNOWN'.
Reg Parser: Obtained value '0.2002.12.10' for attribute 'VERSION'.
Reg parser: Adding dependency 'File3'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\Program Files\Windows Media Player\Skins
\Revert.wmz' for attribute 'UNKNOWN'.
Reg Parser: Obtained value '0.2002.12.10' for attribute 'VERSION'.
Reg Parser: Obtained value 'advinf' for attribute 'INSTALLTYPE'.
Reg Parser: Obtained value 'skins.inf' for attribute 'INSTALLFILE'.
Reg Parser: Obtained value 'Yes' for attribute 'UNINSTALL'.
Reg Parser: Obtained value 'Windows Media Player skins customize the
appearance of Windows Media Player. You can select from a variety of
skins in different shapes, sizes, and styles.' for attribute
'DESCRIPTION'.
Reg Parser: Obtained value 'playback' for attribute 'TYPE'.
Reg Parser: Obtained value 'wmdm' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Device Manager' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '1095684' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '45' for attribute 'INSTORDER'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\mswmdm.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.1.56' for attribute 'VERSION'.
Reg parser: Adding dependency 'File1'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\mspmsnsv.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.1.56' for attribute 'VERSION'.
Reg parser: Adding dependency 'File2'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\msscp.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
ERROR: Reg Parser: Missing required Package attribute 'INSTALLTYPE'.
ERROR: Reg Parser: Failed to add uninstall information from reg. Last
result: 0x80004005.
Reg Parser: Obtained value 'Use Microsoft Windows Media Device Manager
to interface with portable devices and copy files to them. This
component must be installed for the software to function.' for
attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'playback' for attribute 'TYPE'.
Reg Parser: Obtained value 'WMFSDK' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Format Runtime' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '10848683' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '40' for attribute 'INSTORDER'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\wmnetmgr.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File1'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\logagent.exe' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File2'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\wmspdmod.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File3'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\wmadmod.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
ERROR: Reg Parser: Missing required Package attribute 'INSTALLTYPE'.
ERROR: Reg Parser: Failed to add uninstall information from reg. Last
result: 0x80004005.
Reg Parser: Obtained value 'Windows Media Format Runtime provides
efficient playback of Windows Media files. This component must be
installed for the software to function.' for attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'playback' for attribute 'TYPE'.
Reg Parser: Obtained value 'WMP' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Player' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '10977230' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '75' for attribute 'INSTORDER'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\wmp.dll' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File1'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\wmploc.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File2'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\INF\unregmp2.exe' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File3'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\Program Files\Windows Media Player
\wmplayer.exe' for attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\WINDOWS\System32\kernel32.dll' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '5.1.0.0' for attribute 'VERSION'.
ERROR: Reg Parser: Missing required Package attribute 'INSTALLTYPE'.
ERROR: Reg Parser: Failed to add uninstall information from reg. Last
result: 0x80004005.
Reg Parser: Obtained value 'Use Microsoft Windows Media Player to
stream audio or video files, whether they are stored locally or
accessed by modem or network. This component must be installed for
the software to function.' for attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'plugin' for attribute 'TYPE'.
Reg Parser: Obtained value 'Netscape 6 plug-in' for attribute
'COMPONENTNAME'.
Reg Parser: Obtained value 'Netscape 6 plug-in' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '25000' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '99' for attribute 'INSTORDER'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\Program Files\Windows Media Player
\wmpns.jar' for attribute 'UNKNOWN'.
Reg Parser: Obtained value '0.0.0.1' for attribute 'VERSION'.
ERROR: Reg Parser: Missing required Package attribute 'INSTALLTYPE'.
ERROR: Reg Parser: Failed to add uninstall information from reg. Last
result: 0x80004005.
Reg Parser: Obtained value 'This plug-in adds functionality for use in
Netscape.' for attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'setup' for attribute 'TYPE'.
Reg Parser: Obtained value 'WMPsetup' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Setup' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '774417' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '80' for attribute 'INSTORDER'.
Reg parser: Adding dependency 'File0'.
Reg Parser: Obtained value 'File' for attribute 'TYPE'.
Reg Parser: Obtained value 'C:\Program Files\Windows Media Player
\setup_wm.exe' for attribute 'UNKNOWN'.
Reg Parser: Obtained value '9.0.0.2980' for attribute 'VERSION'.
ERROR: Reg Parser: Missing required Package attribute 'INSTALLTYPE'.
ERROR: Reg Parser: Failed to add uninstall information from reg. Last
result: 0x80004005.
Reg Parser: Obtained value 'Windows Media Setup provides AutoUpdate,
install, and uninstall capabilities for Windows Media Player. This
component must be installed for the software to function.' for
attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'playback' for attribute 'TYPE'.
Reg Parser: Obtained value 'mymusic10' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Migrating Media Library' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '10000000' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '45' for attribute 'INSTORDER'.
Reg Parser: Obtained value 'exe' for attribute 'INSTALLTYPE'.
Reg Parser: Obtained value 'wmdbexport.exe' for attribute
'INSTALLFILE'.
Reg Parser: Obtained value 'Never' for attribute 'UNINSTALL'.
Reg Parser: Obtained value 'Use Microsoft Windows Media Player to
stream audio or video files, whether they are stored locally or
accessed by modem or network. This component must be installed for
the software to function.' for attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'setup' for attribute 'TYPE'.
Reg Parser: Obtained value 'Appcompat Shim' for attribute
'COMPONENTNAME'.
Reg Parser: Obtained value 'Appcompat Shim for WMP10' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '897848' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '60' for attribute 'INSTORDER'.
Reg Parser: Obtained value 'exe' for attribute 'INSTALLTYPE'.
Reg Parser: Obtained value 'Yes' for attribute 'UPDATEEXE'.
Reg Parser: Obtained value 'wmpappcompat.exe' for attribute
'INSTALLFILE'.
Reg Parser: Obtained value 'Never' for attribute 'UNINSTALL'.
Reg Parser: Obtained value 'Appcompat Shim for WMP10. This component
must be installed for the software to function.' for attribute
'DESCRIPTION'.
Reg Parser: Obtained value 'setup' for attribute 'TYPE'.
Reg Parser: Obtained value 'MSDelta' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'MSDelta' for attribute 'UNKNOWN'.
Reg Parser: Obtained value '596288' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '50' for attribute 'INSTORDER'.
Reg Parser: Obtained value 'exe' for attribute 'INSTALLTYPE'.
Reg Parser: Obtained value 'Yes' for attribute 'UPDATEEXE'.
Reg Parser: Obtained value 'WindowsXP-MSCompPackV1-x86.exe' for
attribute 'INSTALLFILE'.
Reg Parser: Obtained value 'Never' for attribute 'UNINSTALL'.
Reg Parser: Obtained value 'MSDelta. This component must be installed
for the software to function.' for attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'setup' for attribute 'TYPE'.
Reg Parser: Obtained value 'UMDF' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'User Mode Driver Framework' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '753960' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '10' for attribute 'INSTORDER'.
Reg Parser: Obtained value 'exe' for attribute 'INSTALLTYPE'.
Reg Parser: Obtained value 'Yes' for attribute 'UPDATEEXE'.
Reg Parser: Obtained value 'umdf.exe' for attribute 'INSTALLFILE'.
Reg Parser: Obtained value 'Never' for attribute 'UNINSTALL'.
Reg Parser: Obtained value 'Windows Media Format Runtime provides
efficient playback of Windows Media files. This component must be
installed for the software to function.' for attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'setup' for attribute 'TYPE'.
Reg Parser: Obtained value 'WMFDist11Setup' for attribute
'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Format Runtime' for
attribute 'UNKNOWN'.
Reg Parser: Obtained value '27241643' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '20' for attribute 'INSTORDER'.
Reg Parser: Obtained value 'exe' for attribute 'INSTALLTYPE'.
Reg Parser: Obtained value 'Yes' for attribute 'UPDATEEXE'.
Reg Parser: Obtained value 'wmfdist11.exe' for attribute
'INSTALLFILE'.
Reg Parser: Obtained value 'No' for attribute 'UNINSTALL'.
Reg Parser: Obtained value 'Windows Media Setup provides AutoUpdate,
install, and uninstall capabilities for Windows Media Player. This
component must be installed for the software to function.' for
attribute 'DESCRIPTION'.
Reg Parser: Obtained value 'setup' for attribute 'TYPE'.
Reg Parser: Obtained value 'WMP11Setup' for attribute 'COMPONENTNAME'.
Reg Parser: Obtained value 'Windows Media Player' for attribute
'UNKNOWN'.
Reg Parser: Obtained value '32303164' for attribute 'INSTALLEDSIZE'.
Reg Parser: Obtained value '40' for attribute 'INSTORDER'.
Reg Parser: Obtained value 'exe' for attribute 'INSTALLTYPE'.
Reg Parser: Obtained value 'Yes' for attribute 'UPDATEEXE'.
Reg Parser: Obtained value 'wmp11.exe' for attribute 'INSTALLFILE'.
Reg Parser: Obtained value 'Yes' for attribute 'UNINSTALL'.
Reg Parser: Obtained value 'Windows Media Setup provides AutoUpdate,
install, and uninstall capabilities for Windows Media Player. This
component must be installed for the software to function.' for
attribute 'DESCRIPTION'.
Finished building install list. Result: '0x0'.
Component 'Netscape 6 plug-in' can not be uninstalled: No uninstall
package available.
Uninstall for component 'Netscape 6 plug-in' not available.
Component 'fhg' can not be uninstalled: No uninstall package
available.
Uninstall for component 'Fraunhofer IIS MPEG Layer-3 Codec' not
available.
Beginning Uninstall of component 'Windows Media Player Skins'.
InfParser: Set source directory 'C:\WINDOWS\inf'.
INF: Found section 'Uninstall'.
Parsing CustomDestination INFSection:'WMP.Destination'
INF: Found section 'ProgramFilesDir'.
Assigned destination: 'C:\Program Files' for section
'WMP.Destination'
Added CustomDestination '49000' as 'C:\PROGRA~1'.
Added CustomDestination '49001' as 'C:\Program Files'.
Added CustomDestination '49002' as 'C:\PROGRA~1'.
INF: Found section 'WMPDirectory'.
Assigned destination: 'C:\Program Files\Windows Media Player' for
section 'WMP.Destination'
Added CustomDestination '49300' as 'C:\PROGRA~1\WINDOW~2'.
Added CustomDestination '49301' as 'C:\Program Files\Windows Media
Player'.
Added CustomDestination '49302' as 'C:\PROGRA~1\WINDOW~2'.
INF: Found section 'SkinDirectory'.
Assigned destination: 'C:\Program Files\Windows Media Player\Skins'
for section 'WMP.Destination'
Added CustomDestination '49400' as 'C:\PROGRA~1\WINDOW~2\Skins'.
Added CustomDestination '49401' as 'C:\Program Files\Windows Media
Player\Skins'.
Added CustomDestination '49402' as 'C:\PROGRA~1\WINDOW~2\Skins'.
Uninstall of component 'Windows Media Player Skins' returned 0x0.
Component 'WMPsetup' can not be uninstalled: No uninstall package
available.
Uninstall for component 'Windows Media Setup' not available.
Component 'WMP' can not be uninstalled: No uninstall package
available.
Uninstall for component 'Windows Media Player' not available.
Beginning Uninstall of component 'Windows Media Default Playlist'.
InfParser: Set source directory 'C:\WINDOWS\inf'.
INF: Line 'RUNPRESETUPCOMMANDS' not found in section: 'Uninstall'.
Result: 0xe0000101.
INF: Line 'CUSTOMDESTINATION' not found in section: 'Uninstall'.
Result: 0xe0000101.
INF: Line 'SMARTREBOOT' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'NAMEDEVENTS' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'STOPSERVICES' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'DELETESERVICES' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'UNREGISTEROCXS' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'DELREG' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'DELFILES' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'CATALOGFILE' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'COPYFILES' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'UPDATEINIS' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'ADDREG' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'REGISTEROCXS' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'DELDIRS' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'RUNPOSTSETUPCOMMANDS' not found in section: 'Uninstall'.
Result: 0xe0000101.
INF: Line 'CREATESERVICES' not found in section: 'Uninstall'. Result:
0xe0000101.
INF: Line 'STARTSERVICES' not found in section: 'Uninstall'. Result:
0xe0000101.
Uninstall of component 'Windows Media Default Playlist' returned
0x0.
Component 'Appcompat Shim' can not be uninstalled: No uninstall
package available.
Uninstall for component 'Appcompat Shim for WMP10' not available.
Component 'MSDelta' can not be uninstalled: No uninstall package
available.
Uninstall for component 'MSDelta' not available.
Component 'wmdm' can not be uninstalled: No uninstall package
available.
Uninstall for component 'Windows Media Device Manager' not
available.
Component 'mymusic10' can not be uninstalled: No uninstall package
available.
Uninstall for component 'Migrating Media Library' not available.
Component 'WMFSDK' can not be uninstalled: No uninstall package
available.
Uninstall for component 'Windows Media Format Runtime' not
available.
Beginning Uninstall of component 'Windows Media Player'.
Uninstall commandline for component 'Windows Media Player' is C:
\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe /quiet /norestart.
Starting process 'C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe /
quiet /norestart'.
Uninstall for component 'Windows Media Player' required reboot.
Uninstall of component 'Windows Media Player' returned 0xd2af9.
Reboot requested due to 'Uninstall' file clean-up.
Component 'DRM' can not be uninstalled: No uninstall package
available.
Uninstall for component 'Windows Media Rights Management' not
available.
Component 'UMDF' can not be uninstalled: No uninstall package
available.
Uninstall for component 'User Mode Driver Framework' not available.
WARNING: System will require a reboot: reboot cache grew during
install: was 0, now is 335.
Delayed action until reboot.

[*WMC Logging begun at 2006/12/04 - 06:31:51. Logging at level: '4'.
OS is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 11.0.5721.5146.]
Uninstall requires a reboot. The user will need to reboot.

[*WMC Logging begun at 2006/12/4 - 6:35:4. Logging at level: '5'. OS
is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
Registering DLL: 'C:\PROGRA~1\WINDOW~2\wmpband.dll'.
Dll Registration: Succeeded for file 'C:
\PROGRA~1\WINDOW~2\wmpband.dll'.
Current command line: '""C:\WINDOWS\inf\unregmp2.exe"" /ShowWMP""'.

[*WMC Logging begun at 2006/12/4 - 6:35:7. Logging at level: '5'. OS
is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
WMC_CopyFile: File 'C:\PROGRA~1\Netscape\COMMUN~1\Program\Plugins
\npdsplay.dll' is newer than the version to be installed. No copy
will occur.
WMC_CopyFile: File 'C:\PROGRA~1\Netscape\COMMUN~1\Program\Plugins
\npds.zip' is newer than the version to be installed. No copy will
occur.
WMC_CopyFile: File 'C:\PROGRA~1\Netscape\COMMUN~1\Program\Plugins
\npwmsdrm.dll' is newer than the version to be installed. No copy
will occur.
WMC_CopyFile: File 'C:\PROGRA~1\Netscape\COMMUN~1\Program\Plugins
\npdrmv2.dll' is newer than the version to be installed. No copy will
occur.
WMC_CopyFile: File 'C:\PROGRA~1\Netscape\COMMUN~1\Program\Plugins
\npdrmv2.zip' is newer than the version to be installed. No copy will
occur.
WMC_CopyFile: File 'C:\Program Files\Netscape\Communicator\Program
\Java\classes\wmpns.jar' is newer than the version to be installed.
No copy will occur.
WMC_CopyFile: File 'C:\Program Files\Netscape\Communicator\Program
\Java\bin\wmpns.dll' is newer than the version to be installed. No
copy will occur.
WMC_CopyFile: File 'C:\Program Files\Java\jre1.5.0_09\lib\applet
\WMPNS.jar' is newer than the version to be installed. No copy will
occur.
WMC_CopyFile: File 'C:\WINDOWS\system32\wmpns.dll' is newer than the
version to be installed. No copy will occur.
Current command line: '/Shortcuts /RegBrowsers'.

[*WMC Logging begun at 2006/12/4 - 6:36:38. Logging at level: '5'.
OS is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
WMC_CopyFile: File 'C:\Program Files\Java\jre1.5.0_09\lib\applet
\WMPNS.jar' is newer than the version to be installed. No copy will
occur.
WMC_CopyFile: File 'C:\WINDOWS\system32\wmpns.dll' is newer than the
version to be installed. No copy will occur.
Current command line: '/UpdateWMP'.

[*WMC Logging begun at 2006/12/4 - 6:59:36. Logging at level: '5'.
OS is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
Setup commandlines are "C:\Program Files\Windows Media Player
\setup_wm.exe" /RunOnce:"C:\Program Files\Windows Media Player
\wmplayer.exe" /prefetch:1.

[*WMC Logging begun at 2006/12/4 - 6:59:49. Logging at level: '5'.
OS is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
Current command line: '/ShowWMP /SetShowState'.

[*WMC Logging begun at 2006/12/7 - 10:53:11. Logging at level: '5'.
OS is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
Setup commandlines are "C:\Program Files\Windows Media Player
\setup_wm.exe" /SysTrayAndQuit.
Checking for new UDB. We 'will' force a connection.
*Downloading new UDB file.
GetUpdatedUDB: We 'will' force a connection.
DownloadFileFromURL: We 'will' force a connection.
Creating instance of CWMXDownload. We 'will' force a connection.
GetConnectedStateEx: User 'is' connected via LAN.
System is already on-line.
The system is currently on-line.
Created instance of download manager. Now converting URL to ANSI.
Starting download for file 'C:\DOCUME~1\DINNIS~1.BOG\LOCALS~1\Temp
\control.xml'.
Beginning download. Download will be to 'C:\DOCUME~1\DINNIS~1.BOG
\LOCALS~1\Temp\control.xml'.
Starting download.
Download manager now connecting to URL.
Download complete.
A new UDB has been obtained.
The UDB is valid and has been parsed.
Package 'WMP11AUsetup' is version '11.0.5721.5146'. This is 'newer'
than the version currently installed.
Component 'WMP11AUsetup' may be installable from URL: 'http://
download.microsoft.com/download/D/1/0/
D10A3399-779A-4388-9168-648A82A6F003/wmp11AU.cab'.
Warning: Need to account for cabinet download and extraction size.
Warning: Need to account for cabinet download and extraction size.
An update has been determined to be available.
Package clean-up: Cleaning up files at 'C:\DOCUME~1\DINNIS~1.BOG
\LOCALS~1\Temp\WMC0000.tmp\WMPAU.exe'.

[*WMC Logging begun at 2007/1/6 - 0:20:45. Logging at level: '5'. OS
is NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version
system is 10.0.0.3802. Setup version 10.00.00.3802.]
Setup commandlines are "C:\Program Files\Windows Media Player
\setup_wm.exe" /SysTrayAndQuit.
Checking for new UDB. We 'will' force a connection.
*Downloading new UDB file.
GetUpdatedUDB: We 'will' force a connection.
DownloadFileFromURL: We 'will' force a connection.
Creating instance of CWMXDownload. We 'will' force a connection.
GetConnectedStateEx: User 'is' connected via LAN.
System is already on-line.
The system is currently on-line.
Created instance of download manager. Now converting URL to ANSI.
Starting download for file 'C:\DOCUME~1\DINNIS~1.BOG\LOCALS~1\Temp
\control.xml'.
Beginning download. Download will be to 'C:\DOCUME~1\DINNIS~1.BOG
\LOCALS~1\Temp\control.xml'.
Starting download.
Download manager now connecting to URL.
Download complete.
A new UDB has been obtained.
The UDB is valid and has been parsed.
Package 'WMP11AUsetup' is version '11.0.5721.5146'. This is 'newer'
than the version currently installed.
Component 'WMP11AUsetup' may be installable from URL: 'http://
download.microsoft.com/download/D/1/0/
D10A3399-779A-4388-9168-648A82A6F003/wmp11AU.cab'.
Warning: Need to account for cabinet download and extraction size.
Warning: Need to account for cabinet download and extraction size.
An update has been determined to be available.
Package clean-up: Cleaning up files at 'C:\DOCUME~1\DINNIS~1.BOG
\LOCALS~1\Temp\WMC0000.tmp\WMPAU.exe'.


---END-OF-WMSETUP.LOG-FILE---


On Jan 29, 4:22 pm, "zachd [MSFT]"
<z...@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
OK, if you don't get a crash bucket number
* rename the file c:\windows\wmsetup.log
* set HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer, value name
"SetupLogLevel", value type REG_DWORD to value "ffff" (or some other high
number
* rerun the setup uninstall the computer restarts

What are the last 20 lines of c:\windows\wmsetup.log at this point ?
That
should indicate what is causing the restart.

-Zach
--
Speaking for myself only.
Seehttp://zachd.com/pss/pss.htmlfor some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--"drbogdan" <drbog...@xxxxxxxxxxx> wrote in
messagenews:1170105426.035665.165240@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Hello zachd [MSFT],
Thanks for your comment - there were NO
"crash bucket numbers" (or any other messages
whatsoever) with my hard crash experiences
in trying to install the WMP 11 program
(described in detail above).
Regards,
Dennis



.

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