Re: INSTALLATION OF MICROSOFT WINDOWS MEDIA PLAYER (WMP 11 FINAL) CRASHES COMPUTER.
- From: "zachd [MSFT]" <zachd@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 29 Jan 2007 13:22:26 -0800
OK, if you don't get a crash bucket number
* rename the file c:\windows\wmsetup.log
* set HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer, value name
"SetupLogLevel", value type REG_DWORD to value "ffff" (or some other high
number
* rerun the setup uninstall the computer restarts
What are the last 20 lines of c:\windows\wmsetup.log at this point ? That
should indicate what is causing the restart.
-Zach
--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"drbogdan" <drbogdan@xxxxxxxxxxx> wrote in message
news:1170105426.035665.165240@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello zachd [MSFT],
Thanks for your comment - there were NO
"crash bucket numbers" (or any other messages
whatsoever) with my hard crash experiences
in trying to install the WMP 11 program
(described in detail above).
Regards,
Dennis
On Jan 19, 4:08 pm, "zachd [MSFT]"
<z...@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
What's the crash bucket number?
http://zachd.com/pss/pss.html#bucket
--
Speaking for myself only.
Seehttp://zachd.com/pss/pss.htmlfor some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--<william.frankg...@xxxxxxxxx> wrote in
messagenews:1169238720.091055.243680@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
While I have the wmp 11 installed you just can't use it. if you try
to use it it crashes. It won't let me roll back to 10 either. when I
try that it agian crashes and reboots. I would hope microsoft will find
a cure for this soon. I tried to install over wmp 11 and I can't do
that it crashes.. I would love to be able to get back to 10 . The whole
media player is useless... rufusdog
drbogdan wrote:
Thanks again Jose,
Yes, I agree - the WMP11 Installation Crash problem seems
to be the result of some incompatibility between the WMP11
program and some Hardware Part or Software Program in
your Computer.
Just curious (and if possible) --
What are some of the specific Hardware Parts and Software
Programs on your Computer?
Regards,
Dennis
JosePais wrote:
What I feel strange about it, is that not so many people complain[snip]- Hide quoted text -- Show quoted text -
about
this
very same problem, I think it might be some incompatibility problem.
Not so many reports about it.
I've tried again with a neu version of WMP11, and same problem
occured.
Lunch WMP 11 and PC crashes imidiatlly!!!!
NOTHING MORE TO DO NOW !!!! BACK TO WMP 10 . This suks !!!!
"drbogdan" <drbog...@xxxxxxxxxxx> wrote in message
news:1165352584.422070.51820@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello Jose,
Thanks for your comments - I noticed your own post (see URL below)
.
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