Re: wmp security component upgrade - help

Okay, Here are the last lines in the log file...

[*WMC Logging begun at 2007/01/13 - 20:23:15. Logging at level: '4'. OS is
NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version system is
11.0.5721.5145. Setup version 11.0.5721.5146.]
Set DirSecurity on 'MACHINE\SOFTWARE\Microsoft\MEDIAPLAYER\PREFERENCES\HME'.
Set DirSecurity on 'MACHINE\SOFTWARE\Microsoft\MEDIAPLAYER\PREFERENCES\HME'.
Current command line: '/FirstLogon /Shortcuts /RegBrowsers'.

[*WMC Logging begun at 2007/01/13 - 20:47:20. Logging at level: '4'. OS is
NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version system is
11.0.5721.5145. Setup version 11.0.5721.5146.]
Setup commandlines are "C:\Program Files\Windows Media Player\setup_wm.exe"
/RunOnce:"C:\Program Files\Windows Media Player\wmplayer.exe" /prefetch:1.
Services information URL is :
'http://redir.metaservices.microsoft.com/redir/allservices/?sv=2&version=11.0.5721.5146&locale=409&userlocale=409&geoid=3&parch=x86&arch=x86'.
Creating download manager. We 'will not' force a connection.
GetConnectedStateEx: User 'is' connected via LAN.
System is already on-line.
The system is currently on-line.
Beginning download. Download will be to
'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\tmp76640.WMC\allservices.xml'.
Service data retrieval canceled: no data retrieved.

[*WMC Logging begun at 2007/01/23 - 20:36:13. Logging at level: '4'. OS is
NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version system is
11.0.5721.5145. Setup version 11.0.5721.5146.]
Setup commandlines are "C:\Program Files\Windows Media Player\setup_wm.exe"
/SysTrayAndQuit.
Starting to scan WU Site for new updates for client Windows Media Player.
No new update is available.

[*WMC Logging begun at 2007/01/29 - 10:16:31. Logging at level: '4'. OS is
NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version system is
11.0.5721.5145. Setup version 11.0.5721.5146.]
Indiv returned '0xc00d002f'.
Current command line: '/PerformIndiv'.

[*WMC Logging begun at 2007/01/29 - 10:21:52. Logging at level: '4'. OS is
NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version system is
11.0.5721.5145. Setup version 11.0.5721.5146.]
Indiv returned '0xc00d002f'.
Current command line: '/PerformIndiv'.

......Just in case this isn't exactly what you were looking for, I renamed
the original log file and ran the /PerformIndiv again so it would create a
new log with only that info. Here is what I got from there...

[*WMC Logging begun at 2007/01/29 - 10:27:27. Logging at level: '4'. OS is
NT. OSVer is 5.1.2600.0.2945. System Lang is 1033. Prev version system is
11.0.5721.5145. Setup version 11.0.5721.5146.]
Indiv returned '0xc00d002f'.
Current command line: '/PerformIndiv'.

After doing this, I tried playing my protected music again, but got the same
results. I tried downloading the security updates from Microsoft, but still
got the message saying it could find the file it was looking for. It's almost
like my DRM file has disappeared and the update program will not update
without it????


"zachd [MSFT]" wrote:


OK, run that again - after that, what are the last twenty lines in
c:\windows\wmsetup.log ?

Note that this is VERY case-sensitive - it has to be exactly "/PerformIndiv"
or it won't work.

unregmp2.exe is just directly doing what the web page is trying to do.
unregmp2 is not for general user usage, and clicking on it won't do anything
you'd notice.

That information you included is very helpful - as suspected, you're using a
very old DRM right now, and need to be updated. If the button doesn't work
for you, unregmp2.exe might - unless something is broken, which I believe
would be logged into wmsetup.log .

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"cardo289" <cardo289@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F73051DB-AB3D-4BA0-B167-E6DC29889E59@xxxxxxxxxxxxxxxx
"zachd [MSFT]" wrote:


With WMP11, you *should* be able to run:
c:\windows\inf\unregmp2.exe /PerformIndiv
and this should be fixed up.

OK...
I did a system restore and got WMP 10 back with media rights. Now I have
reinstalled WMP 11 (again it asks for security upgrade when I try playing
my
purchased music).

I tried running c:\windows\inf\unregmp2.exe /PerformIndiv from command
prompt. It seems like absolutely nothing happened. I then double-clicked
on
it in Windows Explorer...again with no result. I tried the web
individualization again...same error message. Is it possible that the
update
is corrupt on Microsoft's server, or that it is looking in the wrong place
on
my computer for WMP11? I assume the player installs itself into the proper
folder.

Here is the top info from the "About" tech assistance...
Windows Media Player
Version 11.0.5721.5145
Operating System
Version: 5.1.2600 System Locale: en-us
Service Pack: 2.0 User Locale: en-us
Build Lab: 2600.xpsp_sp2_gdr.050301-1519 Geo ID: United States
Type: Workstation
DRM Version: 11.0.5721.5145
Architecture: x86
Indiv Version: 2.4.0.1






Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"cardo289" <cardo289@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B5F0B9F1-2723-4526-A87E-F7463809F8ED@xxxxxxxxxxxxxxxx
I am having the same problem. Indiv version= 2.5.0.0

"zachd [MSFT]" wrote:


Great, in WMP11 run the Help:About:Technical Support Information link
menu
option link. What "Indiv version" does it say you are at?

--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"Dicky B" <DickyB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A668FDEB-3237-40DE-9E66-766852DBCA7A@xxxxxxxxxxxxxxxx
Have tried with both versions 10 and 11.

Still desperate!!

"zachd [ms]" wrote:


What version of the player... ?

--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

"Dicky B" <Dicky B@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D0639A6A-E263-45BC-95F4-D480901DEC9E@xxxxxxxxxxxxxxxx
windows xp

can't seem to get this online? the upgrade box in the link
doesn't
work.
can't play any music - help!!

something to do with DRM? Have tried to find the folder on my
computer
follwing the "clean up corrupt DRM instructions"but the damn
thing
isn't
where it says it is!!

Getting desperate now........

Thanks
Rich












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