Re: WMP10 installation problem
- From: ElaineN <ElaineN@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 6 Apr 2006 07:09:02 -0700
These are the values after I don't know the values before:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ExceptionComponents
\{077ACEC7-979C-40AB-9835-435BA1511E0D}
\{30C7234B-6482-4A55-A11D-ECD9030313F2}
\{3695EB93-6443-448D-8E2E-1F6F4FC79BC1}
\{3FDF25EE-E592-4495-8391-6E9C504DAC2B}
\{60204BB3-7078-4F70-8F69-68297621941C}
\{89FDAB62-6F46-4C7E-A559-E00B9A0BACB6}
\{981FB688-E76B-4246-987B-92083185B90A}
\{A47B3654-48EE-48A5-B629-97D70175E58F}
\{AAC1D942-0B38-4E37-9E4E-5B96A9DD2170}
\{C5B8FBE9-645E-4484-A7AA-E8DA9A70DD77}
\{CFB4B314-0328-45E1-94AF-45A3F5F48E0B}
"zachd [MSFT]" wrote:
.
What values are present under ExpectionComponents before and after you
follow the instructions... ?
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"ElaineN" <ElaineN@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2985ECD6-0EB7-4165-8DDB-0953EEA8A8F6@xxxxxxxxxxxxxxxx
Hi, I tried your suggestion. It still doesn't work. Same message at end.
Here is the log of that install
[*WMC Logging begun at 2006/4/3 - 7:23:3. Logging at level: '5'. OS is
NT.
OSVer is 5.1.2600.0.2180. System Lang is 1033. Prev version system is
10.0.0.3802. Setup version 10.00.00.3802.]
Setup commandlines are
C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe /P:C:\Documents
and
Settings\Elaine\Desktop\MP10Setup.exe.
Setup beginning.
=====Building Install list.
Finished building install list. Result: '0x0'.
Previous setup was incomplete: this setup will run in Reinstall All mode.
=====Updating Install list for UI.
FAILED: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf': Result: 0x1.
FAILED: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf': Result: 0x1.
Finished updating install list.
=====Setup preparing to download needed files from network.
======Installing component 'MPPRE'.
FAILED: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf': Result: 0x1.
Package 'MPPRE' is version '10.0.0.3802'. This is 'older or equal to'
than the version currently installed.
ERROR: Package 'MPPRE'. Result: 0x800700b7.
======Installing component 'DRM10'.
Package 'DRM' is version '10.0.0.3802'. This is 'older or equal to' than
the version currently installed.
ERROR: Package 'DRM10'. Result: 0x800700b7.
======Installing component 'codecs10'.
Package 'codecs' is version '10.0.0.3802'. This is 'older or equal to'
than the version currently installed.
ERROR: Package 'codecs10'. Result: 0x800700b7.
======Installing component 'wmfsdk10'.
Package 'wmfsdk' is version '10.0.0.3802'. This is 'older or equal to'
than the version currently installed.
The install file is C:\DOCUME~1\Elaine\LOCALS~1\
ERROR: Package 'wmfsdk10'. Result: 0x800700b7.
======Installing component 'WMDMCORE10'.
Package 'WMDMCORE' is version '10.0.3790.3802'. This is 'older or equal
to' than the version currently installed.
ERROR: Package 'WMDMCORE10'. Result: 0x800700b7.
======Installing component 'WPD10'.
Package 'WPD' is version '5.2.3790.1230'. This is 'older or equal to'
than the version currently installed.
ERROR: Package 'WPD10'. Result: 0x800700b7.
======Installing component 'DefaultPlaylist'.
InfParser: Set source directory
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP'.
SUCCESS: Package 'Windows Media Default Playlist'. Result: 0x0.
======Installing component 'WMP10'.
Package 'WMP' is version '10.0.0.3802'. This is 'older or equal to' than
the version currently installed.
ERROR: Package 'WMP10'. Result: 0x80070005.
======Installing component 'MPCD10'.
Package 'MPCD' is version '10.0.0.3802'. This is 'older or equal to'
than
the version currently installed.
ERROR: Package 'MPCD10'. Result: 0x800700b7.
======Installing component 'MPSTUBC10'.
Package 'MPSTUBC' is version '10.0.0.3802'. This is 'older or equal to'
than the version currently installed.
ERROR: Package 'MPSTUBC10'. Result: 0x800700b7.
======Installing component 'skins'.
SUCCESS: Package 'Windows Media Player Skins'. Result: 0x0.
======Installing component 'WMSETUP10'.
Package 'WMSETUP' is version '10.0.0.3802'. This is 'older or equal to'
than the version currently installed.
ERROR: Package 'WMSETUP10'. Result: 0x800700b7.
======Installing component 'wmsetsdk10'.
SUCCESS: Package 'Windows Media Setup'. Result: 0x0.
Setup complete. Result: '0x800700b7'.
System restore end point set.
Setup has failed.
"zachd [MSFT]" wrote:
http://zachd.com/pss/pss.html#install
should cover this under the bit about 0x800700b7. =)
--
Windows Media Development Team (speaking for myself only)
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"ElaineN" <ElaineN@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8BAC0AF8-85B1-49DB-B6DA-55EA87F84DE3@xxxxxxxxxxxxxxxx
When I try to install WMP10 I receive a message that "It is not
possible
to
complete setup" I've tried to reinstall but receive the same message.
In
my
"wmpsetuplog" is attached. There are several error messages in this
log.
Also in a limited users account on this same computer when I try to
open
WMP
I receive a message that "an internal application error has occurred"
and
WMP
won't open. Any suggestions about what I can do to correct this
problem.
"=====Updating Install list for UI.
FAILED: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf': Result: 0x1.
FAILED: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf': Result: 0x1.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'DRM.copy'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\DRM10.inf': size:
'1294584'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\codecs10.inf': size:
'3699920'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
Parsing INFSection:'wm.copy.cache'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\WMFSDK10.inf': size:
'10015480'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'WMDM.copy'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\WMDM10.inf': size:
'1106160'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'WPD.System'.
Parsing INFSection:'WPD.Drv'.
.
Parsing INFSection:'CopyINF'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\WPD10.inf': size:
'1086277'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
Parsing INFSection:'V9Copy.Core'.
Parsing INFSection:'V9Copy.Help'.
Parsing INFSection:'V9Copy.INF.NT'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\WMP10.inf': size:
'14861885'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPCD10.inf': size:
'40960'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.copy'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPSTUB10.inf': size:
'40960'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.player.copy'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\WMSET10.inf': size:
'819200'.
INF: Found section 'DEFAULTINSTALL'.
Current directory is: 'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\'.
Parsing INFSection:'wm.player.copy'.
Parsing INFSection:'inf.copy'.
SUCCESS: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\wmsetsdk.inf': size:
'867708'.
Finished updating install list.
=====Setup preparing to download needed files from network.
Download complete. Result: '0x0'.
=====Installing Install list. Last result: 0x0.
Installer: Preparing to set system restore point...
System restore point set.
======Installing component 'MPPRE'.
FAILED: GetInstallSizeEstimate for
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf': Result: 0x1.
Package 'MPPRE' is version '10.0.0.3802'. This is 'older or equal to'
than the version currently installed.
The install file is
C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf.
The flags value is is 0x3e2.
The other params are 0xa 0x0 0x0 0xeda.
Install for Exception pack
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\MPPRE10.inf' returned
'0x800700b7'.
Package install complete. Last result 0x800700b7.
ERROR: Package 'MPPRE'. Result: 0x800700b7.
======Installing component 'DRM10'.
Package 'DRM' is version '10.0.0.3802'. This is 'older or equal to'
than
the version currently installed.
Package 'DRM' is version '10.0.0.3802'. This is 'older or equal to'
than
the version currently installed.
Package 'DRM' is version '10.0.0.3802'. This is 'older or equal to'
than
the version currently installed.
Starting process 'drmupgds.exe'.
The install file is
C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\DRM10.inf.
The flags value is is 0x3e2.
The other params are 0xa 0x0 0x0 0xeda.
Install for Exception pack
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\DRM10.inf' returned
'0x800700b7'.
Package install complete. Last result 0x800700b7.
ERROR: Package 'DRM10'. Result: 0x800700b7.
======Installing component 'codecs10'.
Package 'codecs' is version '10.0.0.3802'. This is 'older or equal
to'
than the version currently installed.
Package 'codecs' is version '10.0.0.3802'. This is 'older or equal
to'
than the version currently installed.
Package 'codecs' is version '10.0.0.3802'. This is 'older or equal
to'
than the version currently installed.
The install file is
C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\codecs10.inf.
The flags value is is 0x3e2.
The other params are 0xa 0x0 0x0 0xeda.
Install for Exception pack
'C:\DOCUME~1\Elaine\LOCALS~1\Temp\IXP000.TMP\codecs10.inf' returned
'0x800700b7'.
Package install complete. Last result 0x800700b7.
ERROR: Package 'codecs10'. Result: 0x800700b7.
======Installing component 'wmfsdk10'.
Package 'wmfsdk' is version '10.0.0.3802'. This is 'older or equal
to'
than the version currently installed.
Package 'wmfsdk' is version '10.0.0.3802'. This is 'older or equal
to'
- References:
- Re: WMP10 installation problem
- From: ElaineN
- Re: WMP10 installation problem
- From: zachd [MSFT]
- Re: WMP10 installation problem
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