Re: WMP 10 Fails Installation

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Well that doesn't make sense. I'm not trying to be pedantic, but your
problem report is inconsistent. Initially you said :

"Tonight was the first time I tried watching since I had the
reinstall problem. The resolution was VERY poor"

This to me implies it was OK previous to some reinstall.
So something changed during that install which was previously optimal.

Then you said "No, it didn't "suddenly" become pixilated -- it STARTED
OUT pixilated"

You can see how I might find that confusing to reconcile, yes ?

If it's any help, no it's not MY job, I and other volunteers on this
newsgroup don't get paid for the extensive time I spend freely helping
people resolve problems. This is a peer support newsgroup, there's
nobody from microsoft regularly in here (at least not in their
paid-for working time). ZachD is the best contact for that, as he's
spent a lot of time programming the installers for WMP versions.


In terms of the DVD issue, there's every chance your reinstall missed
out a DVD decoder. Many decoders that apparently worked with WMP9 no
longer support WMP10 partly due to performance issues.

Try the NVidia Purevideo DVD decoder trial for 30 days and see if it
resolves your DVD playback problem. Also check the region code for
your DVD drives to ensure they correspond to the disc region used.

Cheers - Neil

On Sun, 19 Mar 2006 20:27:56 -0800, Mark Petereit
<MarkPetereit@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

No, it didn't "suddenly" become pixilated -- it STARTED OUT pixilated. And I
DO have the connection speed set to LAN. I tried lots of different settings
and nothing changed the quality. There's more problems than this -- it won't
play DVDs now either, due to some DRM hangup, and that refuses to be resolved
as well.

Pardon my frustration, but it's not like I'm some home user newby, I've been
using and programming on Windows systems since before v3.0. I'd hack into
this more if I had the interest, but then, that's YOUR job. ;-)

Mark

"Neil Smith [MVP Digital Media]" wrote:

On Fri, 17 Mar 2006 19:10:27 -0800, Mark Petereit
<MarkPetereit@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

But all does not seem to be well. When I go to the MSN home page and see a
MSN Video link that looks interesting, it takes me to the MSN Video page. It
gives me the "loading" message, but the video never shows. After about 20
seconds, my network icon pops up saying it lost the connection (I have Cable
broadband). At that point, I have to pull the power on my cable modem, wait
30 seconds, then plug it back in to reactivate the connection.

Another wierd thing: I watch Word of Life Church's live webcasts on Friday
nights. Usually I can enlarge it to full-screen and I get TV-quality
reception. Tonight was the first time I tried watching since I had the
reinstall problem. The resolution was VERY poor. I instant messaged a friend
of mine in Germany who I knew was watching the same webcast. He said his
reception was crystal clear at full-screen, so I tend to think it's an issue
on my end.


If you are watching the video full screen and the image has suddenly
become "pixelated" or blocky, you are being delivered a much lower
bandwidth video stream than previously. Your player is reporting to
the media server a very low available bandwidth, so it's sending a
stream quality it thinks you'll be able to receive reliably.

What happens if you go to WMP Tools -> Options -> Network and set the
network bandwidth from auto detect to LAN setting instead ?

I'm afraid I can't help with issues on your cable modem, you'd have to
speak to your service provider about that (or stop paying the bills,
which usually gets their attention ;-)

Cheers - Neil

.

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