RE: Media Player Hangs with Hyper-Threading On
- From: Harold <Harold@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 30 Apr 2005 11:55:05 -0700
If you have a computer you are not using and are willing to use it as a test
platform:
First; backup everything that is important to you and test your backup to
make sure
it 'took'. Get your original instalation disk (OEM) from before SP2 was
released
(I personally think SP2 was released too early and has 'some' bugs,
especially in
Windows Media Player when used in SP2). If you are feeing brave, format the
HD,
and reload a clean Windows XP (pre SP2), get back online to get your updates,
but not SP2, then reload those backup files that used to run 'just fine',
one at a time,
and confirm that each is running properly (use all default settings) until
all files and
applicactions are confirmed OK. Test everything as you go, you might find a
corrupt
application among the good ones you can uninstall and replace with a good
copy.
Remember: Back up first and store it in a safe place.
Have all your passwords handy
Have all your access keys handy (so you don't have to
hunt for them).
Have lots of spare time
Install your security software first and go for the updates
I've found that the bad guys will try to get you within
seconds
of your going on line.
When everything is finished, do a security scan (FULL)!
Make sure that everything is working properly before you start changing
settings
and preferences.
Note: If you are lucky, you have some kind of program that will take you
back to an
earlier time or date when everything was working (do that first and test
everything),
if you can go back far enough (before SP2) then you don't have to do any of
the
other things I've suggested and your problem is soulved.
To find such a program in Windows XP, click: start, accessories, system tools,
system restore. If you are lucky enough that no one has done maintainance on
this
system for a long time, Try this first and go back to early December or
search for
when SP2 was loaded and go to the 'Restore Point' before that.
If this works, then do your maintainance 'Defrag, and Disk Clean Up'.
Note: I am not an expert, but I have done these things for myself and 'have'
been
sucessfull
In Medias Res
"itzkakarot" wrote:
> Greetings experts,
>
> This is a rather difficult and intricate problem that my company is having
> with several of our systems that hopefully you all may be able to help me
> with. We create multi-channel solutions which display ADs in the following
> formats: static images (JPG), Flash movies (SWF), or full motion videos (MPG
> ,MPEG, AVI, WMV). We discovered a unique situation where the Windows Media
> Player component hangs (Not Responding) after playing for several hours.
> This issue ONLY arises when we are attempting to play at least 2 movie files
> on two separate monitors, and the length of time at which a particular
> monitor hangs is random. For the most part, which monitor hangs is also
> random, however the monitor in Channel 1 seems to fail less frequently.
>
> We have narrowed down this problem somewhat, and we think that what's
> happening is two movies are attempting to do something at literally the same
> exact time (whether it's two movies trying to start together, or one trying
> ot start and the other stopping, or some other occurrence). The software is
> the only thing that fails, when it does the hardware is fully functional
> without any issues. This problem is directly related to Hyper-threading. We
> run all HT processors now. When we turn HT off, the system never fails.
> Once we turn HT back on, it fails in a matter of hours (sometimes, minutes).
>
> We have run tests on several different machines with multiple hardware
> configurations and multiple file formats (MPG, AVI, WMV). All tests have
> show failure with HT turned on, and success with HT turned off. I have
> listed the harware specs of our test machines below. Is it possible there is
> an issue with multiple instances of Media Player and the Hyper-Threading
> technology? I know there was an issue with TV-Tuners and HT that MS released
> a hotfix for (KB article: 817589). We have about 100 clients that have
> multiple multi-channel systems and we have never seen this issue (in 5 years
> of operation) until now.
>
> Here is a list of the different hardware configurations we have currently on
> our test systems. We have several PCs with the exact same configuration.
> On all of these configurations, turning HT on ALWAYS causes an eventual
> failure (Not Responding) and turning HT off NEVER causes a failure.
>
> System 1:
> Windows XP SP1
> Pentium 4 - Hyper Threaded 3.00 GHz
> 512 MB RAM
> Colorgraphic Xentera GT (AGP Card) - 2 channels
> Colorgraphic Xentera GT (PCI card) - 2 channels, only 1st is used
> Notes: The third channel (PCI Card) seems to fail the most frequently.
>
> System 2:
> Windows XP SP1
> Pentium 4 - Hyper Threaded 2.80 GHz
> 512 MB RAM
> Colorgraphic Xentera GT (AGP) - 2 channels
>
> System 3:
> Windows XP SP2
> Pentium 4 - Hyper Threaded 3.00 GHz
> 512 MB RAM
> Colorgraphic Xentera GT (AGP) - 2 channels
>
> System 4:
> Windows XP SP2
> Pentium 4 - Hyper Threaded 2.60 GHz
> 512 MB RAM
> Colorgraphic Xentera GT (AGP) - 2 channels
>
> We've seen failures in both SP1 and SP2. All systems have all current
> updates and patches from Windows Update. Any help you can offer in this
> matter would be very much appreciated!
>
> Thanks,
> itzkakarot
.
- Prev by Date: RE: C00D274C trying to play walmart music
- Next by Date: ERROR MESSAGE
- Previous by thread: Reloading Windows Media 9
- Next by thread: Windows Media Player 9
- Index(es):
Relevant Pages
|
