Re: Windows Media Player 10 Unusable: Very Difficult Problem..

From: Mike Williams [MVP] (mikew_at_Nospam.mvps.org)
Date: 02/20/05


Date: Sun, 20 Feb 2005 17:41:42 +1100
To: XavierFrost <XavierFrost@discussions.microsoft.com>

XavierFrost wrote:
> Hi, I recently was using Windows Media Player 10, and ran into some problems
> with some files, so I decided to try a fresh install of the program. To do
> this, I tried to delete the program using the "add/remove program" option in
> the control panel and then go to windows programs. I went through that
> process and it removed it from the start menu and desktop, but it is still in
> program files in the c:/ drive. Here's the problem: I went to Microsoft and
> dl'ed the player, but when i opened up the file to instal it, it alerts me
> that I am running an incompatable version of Windows. Now, I'm running XP
> Pro, and I tried three times to dl the XP version and still no go. I tried to
> restore my computer using system restore: still no go, it doesnt seem like
> anything chnaged because WMP is still gone and I still have the problem. I am
> generaly very savvy with computers, but this is driving me up a wall and I
> really need help (i do alot of video editing for school and use the player to
> test footage). I would greatly appreciate any help on trying to fix this
> issue.

AS posted here many times before:

http://nwlink.com/~zachd/pss/pss.html
Q: Why do I get the error message "This version of Windows Media
Technologies is incompatible with this version of Windows" when I try to
install Media Player?
     A: You can't get this message without system files being deleted or
corrupted, so something is wrong with your system.

     You can fix this in the following fashions:
     * Either a system restore back before the files were deleted OR a
reversion of a previous system restore that caused this problem.
     * An OS reinstall/repair using Repair mode (which I believe would
require an SP2 disk?)
     * Reversion back to SP1, reinstallation of WMP, upgrade back to
SP2. Or reverting to SP1 and simply reinstalling SP2 should work too.



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