RE: Unable to Open Downloaded Wal-Mart music

• Previous message: Mike Williams [MVP]: "Re: Album Details"
• In reply to: liquid1107: "RE: Unable to Open Downloaded Wal-Mart music"
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Date: Fri, 21 Jan 2005 13:41:05 -0800

The only solution we have found at this time is to rollback to the Windows
Media Player 7.x, which was installed on the Windows Operating System.

How to uninstall in Windows Millennium Edition, Windows XP Home Edition, or
Windows XP Professional

Use System Restore in Windows. Windows Media Player 9 Series will be removed
and the previous version of the Player will be restored. Any CD tracks copied
to your computer will remain, and the previous version of Windows Media
Player will be able to play this audio content. For more information about
System Restore, see Windows Help.

You must individualize your Windows Media Player:

Login as administrator to rule out the restricted access as being the problem
Enable Cookies
Within Windows Media Player, click on Tools | Options, then select the
Privacy tab. Make sure the following 2 options are checked:
Acquire licenses automatically for protected content
Send unique Player ID to content providers
Click on the Cookies button and check these options;
Select the Privacy tab, and make sure your cookie tolerance is set to Medium
or lower
Select the Security tab, click the Default Level button in the lower right
side. If this button is not active, set the level to Medium
Select the Advanced tab, and make sure the following 2 checkboxes are
checked:
Enable Install on Demand (Internet Explorer)
Enable Install on Demand (Other)

You must remove your DRM components and licenses and allow Windows Media
Player recreate them with the next use.

For Windows ME;

Delete the all files from the folder C:\Windows\All Users\DRM

For Windows 98 SE;

Delete the all files from the folder C:\Windows\DRM

*Note: DRM is a system folder, and you may have to change your Windows
Explorer folder options settings to view the hidden files and folders and
protected system operating files.

Go to http://1.licenseserver.com/Indiv.aspx/ to download the DRM client for
the original Windows Media Player. This will download a secure folder and key
ID for your Windows Media Player to your computer from Microsoft.

You will need to re-download the Windows Media Player Installer for the
latest version of the player. It can be found at
http://www.microsoft.com/downloads/cancellationPage.aspx?FamilyID=e0175119-9a5b-44c3-b1de-9b2a9aa6cff6&displayLang=en&download=true.
Please download the correct player for your operating system.

This is an installation file so all you will need to do is click on "Open"
or "Run".

Now go to http://drmlicense.one.microsoft.com/Indivsite/indivit2.htm to
download the latest DRM client for the latest version of the new player.

If you receive a License Aquisition screen stating the license is no longer
available, you must contact the content provider for new licenses.

"liquid1107" wrote:

> I am having the same problem.Where do you go to get the drm clients downloads
> for windows media player 7.x and the lastest version?
>
> "Rodney Spann" wrote:
>
> > We can help with the INDIVBOX.KEY error message. The only solution we have
> > found at this time is to rollback to the Windows Media Player 7.x, which was
> > installed on the Windows Operating System.
> >
> > How to uninstall Windows Media Player and rollback to a previous version:
> >
> > If your computer is running this operating system
> > Do this
> >
> > Windows Millennium Edition, Windows XP Home Edition, or Windows XP
> > Professional
> > Use System Restore in Windows. Windows Media Player 9 Series will be
> > removed and the previous version of the Player will be restored. Any CD
> > tracks that you had ripped (copied) to your computer will remain and can be
> > played in the previous version of Windows Media Player.
> >
> > In the Search, type in System Restore and click Search. When the System
> > Restore icon opens in the Items Found details, double-click the icon. Select
> > Restore my computer to an earlier time and click Next. Choose a date before
> > you installed the Windows Media Player 9.0 and click Next. Now click on the
> > Next button twice. Windows will shut down and reboot itself.
> >
> > Windows 98 Second Edition or Windows 2000
> > In Control Panel, click Add/Remove Programs, and then click Windows Media
> > Player. Windows Media Player 9 Series will be removed. For more information
> > about adding or removing programs, see Windows Help.
> >
> >
> > You must individualize your Windows Media Player:
> >
> > Login as administrator to rule out the restricted access as being the problem
> > Enable Cookies
> > Within Windows Media Player, click on Tools | Options, then select the
> > Privacy tab. Make sure the following 2 options are checked:
> > Acquire licenses automatically for protected content
> > Send unique Player ID to content providers
> > Click on the Cookies button and check these options;
> > Select the Privacy tab, and make sure your cookie tolerance is set to Medium
> > or lower
> > Select the Security tab, click the Default Level button in the lower right
> > side. If this button is not active, set the level to Medium
> > Select the Advanced tab, and make sure the following 2 checkboxes are
> > checked:
> > Enable Install on Demand (Internet Explorer)
> > Enable Install on Demand (Other)
> > You must remove your DRM components and licenses and allow Windows Media
> > Player recreate them with the next use.
> >
> > For Windows 2000 Professional and Windows XP;
> >
> > Delete the all files from the folder C:\Documents and Settings\All Users\DRM
> > For Windows ME;
> >
> > Delete the all files from the folder C:\Windows\All Users\DRM
> > For Windows 98 SE;
> >
> > Delete the all files from the folder C:\Windows\DRM
> > *Note: DRM is a system folder, and you may have to change your Windows
> > Explorer folder options settings to view the hidden files and folders and
> > protected system operating files.
> >
> > Click here to download the DRM client for the original Windows Media Player.
> > This will download a secure folder and key ID for your Windows Media Player
> > to your computer from Microsoft.
> >
> > You will need to re-download the Windows Media Player Installer for the
> > latest version of the player. It can be found at
> > http://www.microsoft.com/downloads/cancellationPage.aspx?FamilyID=e0175119-9a5b-44c3-b1de-9b2a9aa6cff6&displayLang=en&download=true.
> > Please download the correct player for your operating system.
> >
> > This is an installation file so all you will need to do is click on "Open"
> > or "Run".
> >
> > Now Click here to download the latest DRM client for the latest version of
> > the new player.
> >
> > If you receive a License Aquisition screen stating the license is no longer
> > available, you must contact the content provider for new licenses.
> >
> > No Responsibility for Third-Party Materials or Web sites
> > Certain content, Products, and services available via the Service may
> > include materials from third parties. In addition, WALMART.COM may provide
> > links to certain third-party web sites. You acknowledge and agree that
> > WALMART.COM is not responsible for examining or evaluating the content or
> > accuracy of any such third-party material or web sites. WALMART.COM does not
> > warrant or endorse and does not assume and will not have any liability or
> > responsibility for any third-party materials or web sites, or for any other
> > materials, products, or services of third parties. Links to other web sites
> > are provided solely as a convenience to you. If you decide to link to any
> > such third-party web sites, you do so entirely at your own risk.
> >
> >
> > "zxcvxvdg" wrote:
> >
> > >
> > >
> > > "Crazyweatherdude" wrote:
> > >
> > > > I cannot open any downloaded songs that i got off of Walmart.com. The
> > > > message reads "Microsoft Windows Media Player has encountered a problem and
> > > > needs to close." The error is in:
> > > > AppName: wmplayer.exe
> > > > ModVer: 10.0.0.3646
> > > > AppVer: 9.0.0.2980
> > > > ModName: indivbox.key
> > > > Offset: 0000cf64
> > > >
> > > > I have version 9.0 of the Windows Media Player running on a Windows Me
> > > > (4.90.3000).
> > > >
> > > > I would appreciate any help that someone has to offer.
> > > > Thank-you

• Previous message: Mike Williams [MVP]: "Re: Album Details"
• In reply to: liquid1107: "RE: Unable to Open Downloaded Wal-Mart music"
• Messages sorted by: [ date ] [ thread ]